Reviews for Zendrop ‑ Dropshipping & POD

Nightmare, I deleted after two days and got billed $45.64. Do not install this app to try it out because you will get billed. We’re sorry to hear about your experience and any unexpected charges. Please contact us directly at austin@zendrop.com so we can review your billing and resolve the issue.

Zendrop is a total scam I went for a free plan and then they just automatically charge me 95 dollars that I wasn’t aware of through my account so be aware who you do business eith We apologize for the frustration this has caused and appreciate you sharing your experience. Our team is here to help resolve any billing issues. Please reach out to us directly at austin@zendrop.com, and we’ll work to address your concerns as quickly as possible. Thank you for bringing this to our attention.

I'm new in Dropsshipping, but the best choice is getting ahead with an aget than I found Zendrop, easy to setup, amazing platform, amazing products and the most important amazing support, always polite and very very very helpful, I higly recommend this platform, It provides all you need to start an amazing business! Thank you so much for your fantastic feedback! We're thrilled to hear that you're finding Zendrop easy to set up, with great products and support. It's wonderful to know that our team has been so helpful and polite. We truly appreciate your recommendation, and we're excited to be part of your dropshipping journey. If you ever need assistance along the way, don't hesitate to reach out—we’re here to support you!

Had a great team member who took care of the questions I was able to respond in a shortly manner the individual have excellence performance Thank you for your feedback! We're so glad to hear that the team member who assisted you provided excellent service and answered your questions promptly. We truly appreciate your recognition of their performance, and we're always here to help whenever you need it!

Hasta el momento muy facil de hacer a integracion y el servicio al cliente ha sido muy bueno al momento de resolver dudas, es mi primera vez usando ZENDROP. todavia no he empezado a vender ya que estoy organizando la tienda pero se ve muy intresante Thank you for sharing your experience! We're so glad to hear that the integration has been easy and that our customer service has been helpful. It’s great to know you're finding Zendrop interesting as you organize your store. If you ever need assistance as you move forward with your store or selling, feel free to reach out. We're here to support you every step of the way!

Excellente plateforme, support très efficace et réactif Thank you for the kind words! We're so glad to hear you're finding the platform efficient and the support responsive. Your feedback is greatly appreciated, and we're here whenever you need assistance!

Thank you for your feedback and for giving us 4 stars! We’re glad to hear your experience was positive. If there’s anything we can do to make it even better, feel free to let us know. We’re always here to help!

I'm new to the whole dropshipping scene. Zendrop has done a great job getting me up and running. One critique... Be clear to explain the different warehouses that the product is in. This is important because if you put your products on TikTok, they absolutely do not like products being shipped outside the U.S. So I would make sure to only add products from the Zendrop US warehouse. There customer service is great and they have helped a lot. Thanks Zendrop! 12/29/24 Update: Khubaib helped me today and he was very thorough in explaining some things to me. Being fairly new, some situations I didn't know how to deal with and he helped greatly with that. Thanks Khubaib! Thank you for your valuable feedback! We’re glad to hear that Zendrop has been helpful in getting you started with dropshipping. We appreciate your suggestion about clarifying the warehouse locations, and we’ll certainly take that into account to improve the experience for users like you. If you ever need further assistance, feel free to reach out. Thanks for choosing Zendrop, and good luck with your business!

I had an amazing experience with Zendrop's customer support, especially with Khubaib, who went above and beyond to resolve my issues. Not only did he patiently assist with tracking and order delays, but he also helped me navigate technical issues with my Zendrop account and email changes. The customer service was fast, friendly, and incredibly helpful. They also gave me detailed information about Zendrop's services and even helped me apply for the Zendrop Select program. I highly recommend Zendrop for their outstanding customer support! Thank you for sharing such a detailed and positive experience! We're thrilled to hear that Khubaib was able to assist you so thoroughly and effectively. It's great to know that his support made a difference in resolving your issues and guiding you through the Zendrop services. Your recommendation means a lot to us, and we’re here for you anytime you need assistance!

Exceptional Support and Service – Zendrop Goes Above and Beyond I’ve had the pleasure of working with Zendrop for my business, and I can confidently say that their support and overall service are second to none. Whenever I’ve reached out for assistance, their team has been not only professional but also incredibly understanding and helpful. What truly sets Zendrop apart, though, is their genuine willingness to go above and beyond for their customers. Recently, when I needed to adjust my subscription due to some challenges in my business, the Zendrop team was quick to respond with an incredibly generous offer that exceeded my expectations. They didn’t just address my request—they showed a level of empathy and commitment that made me feel valued as a customer. It’s rare to find a company that combines capability with such a high standard of customer care. Zendrop is always reliable and quick to resolve any issue, and their willingness to help in any situation speaks volumes about their character. It’s clear that they truly care about the success of their users, and I’m grateful for their support. I wholeheartedly recommend Zendrop to anyone looking for a seamless, supportive platform for their business. They’re not just a service provider—they’re a partner who genuinely has your back. Thank you, Zendrop, for everything you do! Thank you so much for this incredible review! We're absolutely thrilled to hear that Zendrop has been a valuable partner in your business journey. It’s amazing to know that our support team has made such a positive impact and exceeded your expectations. We truly appreciate your trust and recommendation—your success is our success, and we’re honored to be a part of your journey. Thank you again for your kind words!

great support . I rarely give feedback but I have to say it impressed me how fast the support is on zendrop Thank you for taking the time to share your feedback! We're so glad to hear that the support speed impressed you. We strive to provide quick and efficient assistance, and it's great to know that it's making a positive impact for you. We truly appreciate your support!

A great app! Faye provides is even better customer support:) Thank you for the wonderful feedback! We're so glad to hear you're enjoying the app, and it's fantastic that Faye was able to provide excellent support. We truly appreciate your kind words and are always here to assist you whenever needed!

Amazing Experience with Zendrop and Jacob from Support! I've been using Zendrop for my Shopify store, and I couldn't be happier with the app and the support team. The app is incredibly user-friendly, making it so much easier to manage product sourcing and fulfillment. The product catalog is vast, and the seamless integration with Shopify is a game-changer for my business. A special shoutout to Jacob from support—he went above and beyond to help me with my queries. His quick responses, patience, and in-depth knowledge made all the difference. Jacob truly represents what exceptional customer service should be! If you're looking for a reliable app to streamline your dropshipping business, Zendrop is definitely worth it. Highly recommended! Thank you so much for your kind words! We're thrilled to hear you're having a great experience with Zendrop and that Jacob was able to assist you so effectively. Your feedback means a lot to us, and we're glad to be part of your business journey. If you need any further support, we're here to help!

Do not download the shopify app: Zendrop. If you are looking for a review and a reason to not download this app extension here it is. The app says free to download and free to use but then charges you excessively. The products on the app are all overpriced, easily broken, and resent to you from china and other places out of the country. I am very unsatisfied with Zendrop especially because of the scam the CEO has decided to use to make money. It is not right. We’re sorry to hear about your experience and appreciate your feedback. We understand your concerns and are here to help. Our team will reach out to address your issues and provide any necessary support. Thank you for sharing your thoughts with us.

I am new to dropshipping but Zendrop customer support has been really great. They are very responsive and knowledgeable. That's great to hear! It's always a relief to have responsive and knowledgeable customer support, especially when starting out with dropshipping.

It's great, the prices are better, and the support is quick to respond. That's awesome to hear! We're glad you're happy with the better prices and quick support.

Muy buenos proveedores Thank you! We're happy to hear you're satisfied with the suppliers.

Easy to navigate and that’s about it. Sadly i am a plus member. Extremely hard to get customer service, when trying to get a resolution about orders that were shipped from December 2nd i have received no straight answers. I have refunded customers and placed them a free order through hypersku just so they get their stuff. Here it is Christmas night and i just received another email from a customer requesting a refund from a December 2nd order that tracking says in transit thank you for waiting. Yall need to drop js express. Letting zendrop fill some of my Black Friday orders was the worst decision I have ever made. I will never use zendrop again, sadly im out the $500 bucks i just spent on a plus membership….never again, if anyone is reading this and actually cares about their business, please choose another fulfillment company We sincerely apologize for the experience you’ve had. We understand your frustration and appreciate your patience. Our team will reach out as soon as possible to assist you further and work toward a resolution. Thank you for bringing this to our attention.

The support is very helpful and even on holidays responds fast Thank you for the kind words! We're glad to hear the support has been helpful and responsive, even during the holidays!

The customer support is top-notch! Fast, friendly, and problem-solving oriented. I highly recommend it! Thank you for the amazing feedback! We’re so glad to hear that our customer support has made a positive impact on your experience. Your recommendation means a lot to us—thank you for choosing Zendrop!

Today I had an issue with my store thanks We’re sorry to hear that you had an issue with your store today. If you haven’t already, please reach out to our support team so we can help resolve it as quickly as possible. We’re here to assist you!

I havent really started yet since i am now waiting for my first sample order to come through but all the customer supports have answered me very quickly and was very precise regarding the answer provided. They have been very comprehensive so far. So far so good ! Thank you for sharing your experience! We’re glad to hear that our customer support has been responsive and helpful so far. We hope your sample order goes smoothly, and if you need any further assistance, don’t hesitate to reach out. Wishing you the best as you get started!

Excelente aplicación de venta, buenos productos, muy buen soporte técnico y atención, los recomiendo Thank you for your wonderful feedback! We’re thrilled to hear that you’re satisfied with the products and technical support. Your recommendation means a lot to us, and we’re here to support you whenever you need!

I cannot praise Zenrop enough for their outstanding service, but the true star of my experience was their incredible agent, Liezel. From the moment I reached out for assistance, Liezel went above and beyond to ensure my issue was resolved promptly and with genuine care. Her communication skills are unparalleled—she listened attentively, asked the right questions, and explained everything with clarity and patience. Not once did I feel rushed or undervalued as a customer. Liezel’s professionalism was complemented by her warm and empathetic demeanor, which made the entire interaction a pleasure. What truly stood out was her proactive approach. Liezel didn’t just solve my issue; she provided thoughtful suggestions and personalized solutions that exceeded my expectations. It’s rare to find someone so dedicated to delivering a seamless customer experience, and Zenrop is lucky to have her on their team. If you’re considering Zenrop, know that not only is their service exceptional, but their commitment to customer satisfaction—exemplified by Liezel—makes them a cut above the rest. Thank you, Liezel, for turning what could have been a stressful situation into a fantastic experience! Zenrop has earned a loyal customer for life. Thank you so much for your incredible feedback! We’re absolutely thrilled to hear about your positive experience with Liezel. It’s clear she went above and beyond to ensure your satisfaction, and we’re lucky to have her on the team. Your kind words mean the world to us, and we truly appreciate your loyalty. If you ever need further assistance, we’re here to help! Thank you for choosing Zendrop!

Zendrop has been very helpful Thank you for sharing! We're glad to hear that Zendrop has been helpful to you. If you need anything else, feel free to reach out!