Reviews for Zapiet ‑ Pickup + Delivery

Stephane was extremely helpful when I got stuck during setup and got everything working smoothly in short order. This alone speaks volumes about the product and I'd recommend them from my experience with customer support alone before even having a lot of experience using the app!

great customer service!

Very helpful and attentive support staff that helped us with various issues. Notable experience was after launch, Jessica helped over a period of several days to resolve technical issues and get the app functioning as we needed. Big thank you to her and her team!

Really great technical support! Thank you to Sandy for helping us fix our issues, and quickly. Definitely worth the use alone.

I have used several shipping apps now and have been using Zapiet for about 6 months and I love it. It is super easy to set up and use and I recently added another custom options app to my website which was interfering with the shipping functionality. Stephane from Zapiet jumped in there straight away and was able to assist in solving the issue in a matter of minutes. Super happy with the support received and definitely recommend this app to anyone who is looking to add some great shipping options to their website!

Without a doubt, the best, most helpful and most thoughtful customer service experience I have had in a very long time. This team is GREAT!

Found a few issues with the app but Herman the support agent was super good

Jessica was beyond fantastic and took care of everything as best she could. She did such a wonderful job looking into any and all the options. I am very happy with her level of service and professionalism. She deserves acknowledgement and a raise!

Great Support service, perfect app

Excellent app and especially excellent customer service! Thank you Jessica!

Just started using this as we are building out a site and support and tutorials have been OUTSTANDING!!

I have only been using it for about 1 week but it's been seamless and tech support was very helpful.

Maria fixed my issue very quickly and made sure everything was resolved!

Jeanette und das gesamte Team ist unglaublich hilfsbereit und helfen einen immer und überall. Selbst wenn mal etwas komplizierter ist, suchen sie nach einer individuellen Lösung und haben so unseren Onlineshop auf ein neues Niveau gehoben! Danke!

Pavlo was so helpful. He was prompt in his responses and really helped me see what I needed to resolve my issues. Highly recommend.

The support for this app has been amazing!! Any issue we have had (which have been small and not often) has been fixed quickly and with minimal effort. Our operation depends on Zapiet.

Was great, until they removed the date selector tool. Now it takes me 5 minutes to sort my orders on any given day.

Set up was intuitative and the small issue I had was fixed very quickly by Klaudia on the support team. Would definitely recommend to anyone!

Jessica was amazing, super patient and friendly but also professional. Loved working with her and will definitely do it again. She resolved our issue so quickly and was able to tell us exactly what was causing it! Thanks again Jessica!

Very helpful with setting a time for pick up & delivery as options

Excellent support! Very responsive and has solved every issue we've had and even fixed some things that our main web developers would not address.

Will always enjoy working with Zapiet vs Bold Subscriptions! Hands down. Jessica was a great help and worked quickly. Thanks again.

sosoutils

2024-04-05

Canada

the best service on all the apps on this platform. I have been a client on this app since 2 years now and it works very well and the after sale service is best in class. answer in couple on minutes and fixes any problem you might have.

Great app! Great support! Love it!

The app is fairly easy to use and the support team is very helpful!