Reviews for Yotpo Product Reviews & UGC

Ruszel was extremely helpful in sorting any issues we had! Easy to use app and extremely impactful on our site

I’ve been testing the free plan and ran into an issue. Jorge (online chat) was quick to respond and solved my problem right away. I love the aesthetic on my website and look forward to using other Yotpo products.

Eduardo R was very helpful. i am moving my site and answered all my questions and more. Thank you for helping me. For another issue I talked to Orly P and had a great help. Chat works great and all the people on the help desk are very capable. Thank you I also wroked with Doner P today and customer service is outstanding.

I have to say, the help I received today was fast and extremely efficient. Rhenant T helped me. Didn't know exactly how to implement what I was asking. Did some quick research and accomplished exactly what I needed. Thank you!

Yopto Support does it again! Special shout out to John G who helped me resolve a display issue very quickly.Thanks

rheant was amazing help

Yotpo product ratings don't appear on our search/collections pages, nor can we add our email address as the sender email. We haven't received the verification email to confirm it, and Yotpo's support right now is non-existent. Expect to wait multiple days for a reply, only to be disappointed when they send back the same canned response. For how much they charge, the support should be far better, and I think we're going to look for something else.

Yotpo has a lot to offer and a pretty good range of price/functionality/etc. The support is what makes them stand out! I always get a quick response and, unlike with most softwares, the agents don't just send you an article but they get in your account and fix things for you. That's what Doner did for me recently and I appreciated it so much!

Jeorge Kenneth V was awesome and helped a ton with review migration between various products when we reorganized SKUs.

Wonderful experience and VERY helpful service by Ruzsel John N .. took the time to personally upload my .csv file and fix any of the issues!! Wonderful support team!

I have been using this app for over 6 months. It's very user friendly and the support is quick. Special shout out to Ruzsel J for helping fix my widget issue. It literally only took 10-15 min from request to resolution. Highly Recommend.

John Ruzsel did a great jo of helping me to get my carousel of products on my website and providing me the information i need. I work with multiple platforms and Yotpo agents are the best i have ever worked with.

Ruzsel J helped me right away and fixed an issue I was having integrating Yotpo with my shopify store. Great customer service! Solid app too!

Rhenant was super helpful!!

Joian Z was amazing at helping me solve an ongoing issue we had!

Ruzsel J helped me perfectly and quickly

Great product support - Joian Z really helped me and was able to help me immediately while others failed to.

Awesome company. Rhenant was great!

Time after time I am amazed by the customer service of Yotpo. The assistance from Daniel, Reinier, Ruzsel John, Kenneth John M and Gimbert has been amazing. I use this app to receive feedback from my customers. It really helps me know what people enjoy the most about my products. I recently experienced a problem with my site and a lady called Shyrene, was extremely helpful and fixed the problem within 10 minutes! I didn't have to do anything! Manny was also extremely helpful and would highly recommended! Reinier D solved a problem for me which would've taken days to complete but they went out of their way to create a spreadsheet in a couple of minutes. So pleased and thankful for this service!

The app works well although it is pricey. They are the best way to collect reviews that I have found. They have a great support staff, Daniel helped me out so quickly when I updated themes to Shopify 2.0 and needed reviews put on the collection pages. I do wish they would allow dynamic discount codes for review requests.

This is a perfect app to manage your reviews. In addition, they have EXCELLENT customer service support! A special thanks to Joian Z for the excessive assistance!

Needed some support on my product reviews and was assisted by Ruzsel John N and what can I say...................this guy was amazing. Got what I needed and completed the work in minutes. Amazing support, thank you

Great customer support! Went above and beyond to help me setting up the app. Great features too, highly recommend it. Ruszel John Nabong was outstanding and went on a quick video chat with me on a Sunday afteroon! Great customers service, thanks guys!

Excellent support from Angelo to plug in Yotpo Referrals as part of our regular plan. We had been paying through the nose for Referral Candy now we have something as good if not better without any additional charges to our plan. Angelo in support was patient and we had a great screen share meeting to activate everything. Yotpo is more than a review plaform. Explore their functionality. We are lifetime users of this platform.

Good app! I would love if they would ask the client in which language they want to communicate so they can have the choice. My clients are mostly English but I do have some French speakers too.