Reviews for Yotpo Product Reviews & UGC

Rhenant was very helpful is getting me set up with this. Great app!

excellent. probably helped me with half a dozen issues and all resolved. thank you!

Recently I migrated my reviews app from shopper approved to yotpo. There was significant costs savings involved plus yotpo has a lot more features available to help me collect more reviews from my customers (SMS, email, loyalty points) the onboarding process was very easy. I received very fast service from yotpo support chat (Doner P) to guide me through any issues I had in the process. I downloaded all the site and product reviews from my previous platform and uploaded them to yotpo so I was able to retain all the reviews I have built up over the years. I'll follow up again in the future to provide a review update when I can verify that google is receiving all my product and site reviews correctly.

Rhenant is truly exceptional! His patience and assistance were invaluable in resolving the issue. I highly appreciate his outstanding support.

Rhenant provided me with outstanding support thank you !!!!! I had a further review with John this afternoon (28th Dec) who was excellent in solving 3 issues I had

The technical service team, specifically Rhenant T., was super friendly and super efficient with me. It helped me install my widgets on the different pages and was also super fast and efficient. Great service!

Gabriel S. provided prompt and courteous service. He went above and beyond to ensure proper coding for my store. Thank you!

Customer service was amazing!!! Rhenant was as easy as can be to work with! would recommend 10/10 this is the best review platform to use on shopify!

Ruzsel John N replied and resolved my issue very quickly...on Boxing Day! Excellent, prompt and courteous service. Much appreciated Ruzsel!

Efficient and professional! Daniel did a great job and resolved my issue in no time! Thank you! Well done Yotpo!

Joian Z was great! They helped me navigate the app. I appreciate the quick support!

My reviews weren’t showing on my website, possibly due to some changes I’d made. I reached out on a Saturday and Doner fixed the issue immediately. Thanks!

12/22/23 A couple of quirky things were happening as a result of a new template we installed, but Doner was incredibly helpful; he dug deep to find the issues, got them fixed, and helped me understand the issue. Overall functionality is great and the service is top-notch! 12/29/20 Had some trouble getting the app integrated, and they were incredibly responsive and helpful. They took over the whole process and came back with a finished process. Awesome customer service.

Great service! We had issues with sorting out installing widgets but John G was very helpful. I've also asked for him to provide a Loom video just so this would be helpful for us in the future. It was straightforward and helpful. Thank you John G.

Very helpful and patient support. Joian Z solved my problems. Thanks! App is pretty good as well.

Joian Z helped me with displaying product photos and the Yotpo team has always been responsive to my issues. Overall highly recommend for reviews!

We love this app and the customer service!

Used the Live Chat option and spoke with Doner P, who was super-helpful. We needed assistance with getting the Yotpo widget added to an updated theme so that we can continue to Reviews Widget Inactive... Doner P got this sorted quickly and efficiently. Thanks Doner P.

This app is so simple to use and is really valuable. The chat support is excellent too. Arvan helped me get my reviews published today in under 5 minutes. That's a level of service that we rarely see these days. Very much appreciated. Thank you

My reviews weren’t showing on my website, possibly due to some changes I’d made. I reached out on a Sunday and Doner fixed the issue immediately. Thanks!

Ruzsel, You are awesome person, keep up the good work!

Rhenant was great. They helped out super quick and all my questions were answered,

Great app, but the service is amazing. I'm on the free plan and I deal with a human (not bot) and they always fix it promptly! Last time "Ruzsel J" helped me. Highly recommend!

Thanks for your feedback, we really appreciate it.

Great support, very fast problem solving recommend them over TP all day - Shoutout to Ruszel John Customer Service Specialist.