Reviews for Yotpo Product Reviews & UGC
SHYFT Creations
2021-02-12
Australia
I've used this app to automate asking for reviews. I love how it also automatically posts these reviews to my FB and Twitter accounts, which has brought people back to my website and provides that social proof. Even when I had to delete and republish a product (which had a positive review attached) due to a technical website issue, the Yotpo support was so fantastic and exceeded my expectations, the team helping me reconnect the original review to the new product listing. I could not recommend Yotpo enough!
Shades of Charleston
2021-02-11
United States
Great customer service, Jo was very helpful in getting what we needed done in a quick and timely manner.
Loyal 2 Hair
2021-02-11
United States
I want to take the time out to say I LOVE this app and Thanks to Manny I'll be continuing to use this app. I love this app so much that I got a new website and I wanted to transfer it to my new site. Manny made it very easy for me with the help he provide. He was very helpful and patient with me on trying to help me resolve my problems. He already fixed one of my problem and is working on the other one now. I'm so happy now that I got a great person like Manny to help me. I like that yotpo have live chat, best thing ever they respond very quickly and very knowledgeable. Just want say thanks again Manny for working so hard to resolve my issues.I highly recommended this app. If you don't have it go download it now.
FurryPoster
2021-02-11
Denmark
Great app. I had a minor problem that I could not fix myself, so I reached out to their support team and Manny helped fix it immediately! :-)
Warrior Style
2021-02-10
United States
Mary Ann from Yotpo is the person you would want to reach when/if you’re stuck with any coding/noncoding issues or if you simply want to take advantage and make your yotpo app looks better in your website... Let me tell you why?! Not only, Mary is an outstanding representative, she will also get the job completed with perfection. Thanks again for the great support!
Edge By Tanell
2021-02-10
United States
Awesome! Awesome! Awesome. I wish all app techs were as responsive and and on the ball like J. Lorenze. Highly educated on the issue at hand, pleasant and professional. The moment I put in a ticket request for help he responded instantly. He followed up and worked with me the entire time until my issue was sorted. Excellent customer service. My website looks great! app is installed and he even went as far as exporting all my reviews from my old platform to my new platform. The app itself is great. I've been working with it for 3 years now. You won't be disappointed. I highly recommend.
Bibithreads
2021-02-09
United States
Customer service (jo Lorenze) was amazing. We worked through several problems with my site and everything fixed very quickly. Would highly recommend!
Haperson Hill
2021-02-09
United States
Anne was so helpful! I can't tell you how easy it is to talk to customer service to solve issues or just get information.
Urban Savage
2021-02-08
United States
Yotpo provides strong shopper credibility and the app is well integrated with Shopify. Customer support is responsive and helpful based on my great interaction with Mary Ann. Overall usability of Yotpo has a lot of room for improvement, which I hope to see soon.
Loving Care Senior Gifts
2021-02-08
United States
I missed a step with installation and through on-line Chat, the agent Mary Ann was quickly helpful and offered to perform the missing widget with my permission. She was patient with dealing with my questions and professional. I would recommend for sure.
Mettamade
2021-02-07
Canada
Anne was extremely helpful! Fast and responsive customer service. I just made the switch to Yotpo from another review app and I'm already very impressed.
Rabbit Retail
2021-02-07
United Kingdom
The app works really well. And helps build trust for my small business. Lots of profanity words are automatically censored which is nice to know I don't have to personally monitor this. I did have an issue with a word being flagged that was not intended in a profane context, but Anne was able to help quickly - even on a Sunday evening! They even gave me screenshots on how to fix this myself should it happen again.
Black Seed Oil Lab Verified Purity & Potency Full Transparency & Traceability Single Origin Farm
2021-02-06
United States
Excellent customer service. I haven't compared their features with other companies but it does the job.
Crystal Collections & Cosmetics
2021-02-06
United States
I needed help getting my reviews to be seen on my website and Sheen helped me right away and got everything situated for me so quickly. I appreciate his help a lot.
Royal Buna
2021-02-05
United States
Easy to communicate with and solved my problem I was experiencing immediately. Mary Ann was very helpful and attentive to what I needed. Highly recommend!
goodsleep-japan
2021-02-05
Japan
Perfect support!Thank you so much for your support, Manny-san. You helped me a lot with patience.Great work!!
Dobby's Doggie Delights
2021-02-05
United Kingdom
Love this app and I did struggle to manually install, thankfully the live chat with Eleen, super helpful and installed it for me. I can say it looks very professional in the 'Home' and do your settings, colours etc. If you're stuck just check out the tutorial/help. Super-friendly Yotpo people who are there to help you and I'm starting a new business and I look forward to growing with them and they help me grow too. Again, I contacted the live chat with Danreb....very cheerful person and helped point out to where I could copy/paste the code. Love these Yotpo people!
Havlu Co
2021-02-05
Australia
Perfect support and great app. A breath of fresh air in comparison to other app owners and theme editors who barely respond.
Gumtree Days
2021-02-05
Australia
Needed help changing the widgets, and Sheen was very quick and helpful. My issue was solved in minutes. Awesome job!
Neurolax
2021-02-04
France
I loved it. This app helped me a lot. Their customer service is the best. Recommended to use this app.
Flossie Design
2021-02-04
United States
So far so great, and today Noren helped my today and was fabulous. He helped set up customer reviews that can be seen even before the product is clicked. This helps me get the review of the product in the eyes of the shopper to help with their decision making. Thank you again.
ecartfly
2021-02-04
India
Nice app exactly what i was looking for, Great Customer Support Manny was so much helpful in installation.
Gift 2 You
2021-02-04
Malaysia
very appreciated their professional customer backup. ( Manny ) they help in solve all the issue in 30min. great team!!!!
connection888
2021-02-04
Australia
Just installed the app to my website. Thanks to Elven for helping me out, great assistance and double checked everything was working ok for me.
The Decor Circle
2021-02-04
India
this app is very helpful thou i wish they would automatically add everytime to a new theme , but their service is great