Reviews for Yotpo Product Reviews & UGC

The customer service was great they went above and beyond and gave me more options to help my store. This app is great and appreciate the representative Ed who helped me.

Junalou on the customer support team was very helpful. Thank you so much for your help. I had an issue with the reviews not showing up on my site and Junalou solved the problem.

This app is so amazing! Product reviews really help my store as I'm selling different brands of cloth nappies. Testimonials also encourage new parents who are not familiar with cloth nappies to try them out. I am not at all good at coding and the Yotpo support team is so helpful (Danreb and Gimbert great job guys!) Well done. Highly recommend Yotpo

Donald was the most helpful customer support person ever! Helped me so much with what was for me a complex issue. So relived that he was so knowledgable and willing to help above and beyond.

The customer service is great! I was struggling with adding the code to my theme and they logged in and did it for me. Now everything looks wonderful on my website. I am very happy with the app and customer service. Strongly recommend.

Amazing customer service and super easy integration. Their new live chat service makes things 100x easier!

Echoinox

2021-04-20

Singapore

The customer support from Jo Lorenz was out of this world. He stayed online and addressed every single request from me. 10/10 would recommend! You're in safe hands!

Don in tech support was so very helpful, kind, and patient with this new Shopify store owner. He took great care of me and migrated a review from my Buy button to my store without any trouble at all. This is by far some of the best online chat customer service I've ever received! Thank you Don--I hope you get a raise :) :) So far I am very pleased with this app!

Wonderful customer support today! Junalou was very helpful in getting us started with Yotpo and letting us know about options we hadn't implemented yet and helped with that! Thanks, Junalou!

Support Agent Anne was amazing today in helping me switch some reviews around! This is why YotPo is the best!

Prompt and helpful customer service. The support assistant I got in touch with via Live Chat was very kind and answered all my questions in a timely manner. The app is packed with so many useful features too!

Awesome app with great customization and incredible customer service. Mary Ann is so helpful! Highly recommend this app!

Radly was very helpfull, this is a great app for having reviews on your shopify website :) now I have the rating star on my website

Slow support, very slow. So it was not possible to download reviews, it is not yet a pleasant moment anywhere is written that on free plans you cannot download a review from a photo, as a result, I wasted two hours of time trying to figure it out. Another epic, remove the plugin from your code ... disappointed

The app is very powerful, easy to set up, and great for social proof. Customer service is also top class.

Ottimo servizio, disponibili, cordiali e super operativi. Risolvono i problemi o le richieste in tempo lampo... Una critica costruttiva ci vuole inserite anche il servizio in lingua italiano, allora si che sarete 5 stelle lusso... Adesso solo 5 stelle...

The support team, Anne helped me, was very helpful in getting us our reviews updated and transferred to our new site.

Great support and so promote with helping me with my issue. Friendly and really helpful in resolving the problem for me.

I've had the app installed for a couple of months and have been really pleased with the ease of use and great customer service. Junalou from Customer Service helped me with a simple issue that I was having trouble with and provided awesome service. Junalou also pointed out another issue that I wasn't even aware of with my review count layout on my website and fixed it for me quickly and professionally! Really pleased with the app and the service!

Im not English Speaker, but supporter (Elven) is so kind and I could solve my problems and question. thanks a lot. Shopifyに詳しくなく、日本語しかわからない私ですが、なんとか意図を読み取って対応してくださりました。ありがとうございました！

Excellent customer service. Well done! If u need anything reach to James C. He is very helpful. Thanks

Awesome customer service and amazing patience throughout the process in helping to get the widgets and making sure everything was placed perfectly for my company website . Junalou was AMAZING !!

Service client au top ! ils ont répondu à ma demande rapidement et avec efficacité. Franchement rien à dire

I had some problem with setting the theme, but Don was extremely helpful, he did from A to Z to complete it for me, really appreciate his kind, thank you so much again Don, and thank you Yotpo too!

Ed helped me incorporate the reviews widget & stars widget on my website. He literally spent hours to make sure everything was set up perfectly. Thank you so much for the time you took, amazing customer support!