Reviews for Yotpo Product Reviews & UGC

Their customer support is really fast and friendly, and every time i need something they're happy to walk me through the steps. The free version is good on its own, but I can definitely see the value in upgrading.

The customer service replies fast, friendly and effectively. Ronel answered my questions with patience and understanding.

Customer Service is fast, friendly, and responsive. Anne helped me solve a problem in no time flat. Integration with the site is easy if you have some coding experience, otherwise, you may need some assistance, but once loaded, works very well.

Customer service is fast and hassle free. The service is smooth and straightforward. My advisor was helpful.

I would give 10 stars if I could! Exceptional customer service! Very quick and highly efficient support

Good customer service and it was very quick to change my store email. I appreciate Orly helping me on chat. Thank You

Junalou helped me with an issue I had regarding the placement of the review and answered all my other questions along the way. Very professional, patient, and helpful. I highly recommend.

I am using Yotpo's review app and when I was testing the site, I ran into a snag with my settings. It was not problem though! I went to the Yotpo chat and within seconds a Customer Service representative was helping me. I had Junalou, and they were fantastic. Junalou quickly identified the issue and fixed it. Junalou went above and beyond when I asked if there were any other setting changes they recommended and they made a another recommendation and change to the star rating options. I was very impressed with the fast, helpful service. I am very happy I choose Yotpo as my review app extension for Shopify store!

Yotpo has been a great app for our DTC business. We have been pleased with the features and customer service provided to us!

good customer service! and an excellent app for new starter. Mark spent hours checking my theme code and help me installed the app, much appreciated.

I needed help with the installation and general look for the app. Gimbert was a great help who answered all of my questions with pateience and importance. I really appreciate the work he did for me

Their customer service is beyond awesome!! I'm a 1 woman operation and I'm not comfortable with the html stuff, and they were very helpful getting it set up on my website for me. I used the "chat" feature and they were just super helpful! Very very happy! They were great!

Orly helped me with a tab, he was kind, giving a quick anwer to my request. This is the second time I receive help from Yotpo team.

This app does everything I need it to do and they offer quick, efficient and super friendly service!

The app works very well I am mostly using it for collecting reviews and sending out mail to collect reviews. I had issues while setting up my account and the customer service was outstanding they had me up and running in no time.

Don't be inticed by their free plan or low priced plan. The moment you will have more sales , you are in trouble with yotpo. We were early yotpo clients for almost 4 years. Then they decided to raise their prices x10 and they removed us from their plan without any hesitation. They didn't grandfather our plan , just removed our plan and offered to pay $800 for the same functionality we had for $35. There are very good alternatives here for reviews. Don't use them.

Linens And Hutch

2021-06-08

United States

The Yotpo support team was responsive and quick to resolve my issue. Amazing experience from start to finish.

Very easy to use, I love this app! Also, their customer support is great when I an issue, Orly, was there to solve my issue easily. I highly recommend this app.

I don't have the patience to sift through all the help articles. Their 24/7 chat service is great and Mark was able to clarify things and get me up and running in no time.

Great app, it is very easy to use app that works perfectly for us as a small business. Allows for easy communications with buyers.

The Yotpo support team has been incredibly helpful whenever we needed assistance. Junalou and Ritchie were wonderful when helping us solve any issues. Great experience overall.

Love how this app collects and harvest reviews, it's very complete! Best of all their customer support is top level. I contacted the yotpo support and they helped me faster than any other customer support from other apps! Thank you Elven...where ever you are...!

The app works pretty well for Product Reviews, as well as for SEO. Plus, support is just great, they reply quickly and help you with custom integrations. In less than 30 min we had everything where we wanted without touching the code ourselves.

I previously used a different app to collect reviews. Almost immediately with switching to Yopto, I started getting more responses. When I contacted Support to connect my reviews to my Facebook page, Junalou quickly helped with all my questions - and she even showed me some tricks that I was missing to make the widget even more effective on my site. I appreciate the "above & beyond" effort!

Ronel was super fast helpful with responding to my request! Great app and easy to use. Very satisfied.