Reviews for Yotpo Product Reviews & UGC

The app is the best for collecting and sorting reviews! I have also upgraded to the Growth Plan where I can add a Reviews Carousel on the home page and product page, works like a charm!

This is an amazing app! But what is more amazing is the 24 / 7 customer service. I have had issues across several stores and they are always there and always fix what is usually user error lol

I am new to yotpo but will say their customer service is excellent. The chat box was quick. This is a big deal as a lot of apps do not have good support and I have wasted time and money of not so great apps.

Seemless process and amazing CS! They've been extremely helpful in not only getting our system up but also answering my thousand questions.

Great app that captures customer reviews. The support team were super helpful, I spoke with Kaiser who helped make sure it is setup correctly.

Loving this app - Jeorge was super helpful getting me sorted with the carousel. Thanks! Looking forward to getting to use all the features.

So far, so good. Chat rep Eunice helped migrate our reviews from a WooCommerce store to Shopify Yotpo. Chat support was easy and responsive. Thank

Kaiser at support was tremendously helpful with installing widget to my 2.0 store theme. It was nice to get instant support at midnight while building my site. Well done!

this app has helped me in retaining clients, get new ones due to reviews dropped. and when i needed assistance, the support team member was prompt and efficient, helped me transfer old reviews to my new site. Eunice was a life saver. definitely reccommend

Super helpful. I've had so many questions today and Ronel was a big help. They also helped me to install some code on my website that I couldn't understand. I'm very impressed!

Eunice was very helpful - great customer service. She provided fast advice and support. Thanks for your help!

They helped explain the difference between the paid plans and free. I ended up signing up for both the SMS service and the upgraded Reviews app, and I'm confident both will generate more sales. The free Reviews app is what established my trust in yotpo.

I really appreciate the CS, they are always available, nice and fast to provide a solution! Thanks Jo Lorenz and Howell for your help!

Wink Fitnesswear

2021-09-08

United Kingdom

Fantastic app and great customer service. I've been using Yotpo for several years now and would definitely recommend.

I cannot yet rate the app itself, but customer support has been amazing! Quick, dedicated...Mark did several customizations of my webpage. Top!

JDNatlady's Creations

2021-09-08

United States

I am so thankful to Orly at Yotpo for fixing a problem that happened when I transitioned to an Online Store 2.0 theme. Great customer service. Orly went above and beyond to fix the problem. Love this app!!!

Fantastic support to implement reviews on our website! quick response and no issues at all. Would recommend 100%

Great review app. I had issues with transferring my reviews from a previous platform and Gimbert from Yotpo was extremely helpful. I've been looking at other review platforms for when I decide to upgrade plans for more features... I'll be staying with Yotpo due to Gimbert.

Highly recommend this app easy to use and customer service (Ed) is amazing . Thank you so much for your prompt reply.

I had a technical issue of my own doing! Super fast support and resolution. Very friendly and helpful

Great app! nice and fast customer support helped me solve my issue in a couple minutes; recomendeddddddddd!

I didn't know if I could freely change the avatar of the customer review. It can be changed only with the prime plan. Thank you for politely teaching me in chat.

The app allows potential customers the opportunity to see what reviews have been left by other customers which can help new customers make a decision to shop with you. It is a must have. Anne was Awesome in installing the widgets and publishing the theme for me. Excellent customer service!!!

Manny was extremely helpful when answering all of my questions when it came to integration. Due to his help, everything went through seamlessly. Thank you so much for the help!

We've been really happy with Yotpo. Our customers have found it easy to use, and they have absolutely stellar customer service (thank you, Mark!).