Reviews for Yotpo Product Reviews & UGC

I love it so far. Kenneth John is the best and super helpful. I was struggling for hour trying to figure out my issues myself, but Kenneth solved it in minutes. Thank you!!

Eduardo was a great help, very fast in responding which I really appreciate and helped me fairly quickly in updating my website.

Great customer support quickly via chat! Thanks for your help, Rilu Jane. Customization options are limited in the free version.

Great and quick responsive customer service! Direct in chat available deffinetily recommend this app if you are looking for a good review widget for you're brand

Needed help installing Review Widget and Star Rating on my Shopify store and Eduardo R saved the day! Thank you for the timely response and integrating YotPo seamlessly into my store!

I love great customer service! Thank you so much Donald U for helping me with my widgets. Thank you to everyone that helped me this week.

Thank you Donald U for the help tonight, appreciate the great customer service and helping through each part of the process.

Fantastic customer service! We had an issue with the widget displaying on our store and they managed to fix it very efficiently.

I had an issue not being able to locate something within the app,Lemuel Kindly greeted me and helped me find what i was looking for, Amazing customer service, Very Respectful, and helped solve the issue i was having. Thank You Lemuel C.

I had a problem so contacted with the support team. Great service provided by Yotpo Eunice. The problem was solved quickly.

Speakeasy Travel Supply Co.

2022-01-07

United States

Yotpo is a great app to collect and showcase customer reviews. Plus, they're always updating and adding new features to make the software an even better value. And, on top of that, they have amazing customer service. Recently, I received a lot of help from James E. on chat support when I had to manually add Yotpo reviews back to my site after a theme update. James' customer service was top notch!

I really appreciate Orly P who helps me a lot!! Good customer service! Figure out my problem soon!!!

I used this app and had a problem so contacted with the support team. SUPER QUICK RESPONSE and KIND SEVICE. The problem was solved soon and I was satisfied fully. Don't hesitate to use this app. Recommend highly.

The options in the app are confusing and difficult to sort through features and subscription levels. But, the reviews DO affect sales, and the support is very good. I had an issue with all reviews displaying on every page, not product-specific reviews. Nick was able to assist by editing the code in my theme to resolve the issue. Very grateful for the assist and support!

Eunice helped me throughout the app. Very helpful. Great service 24/7, never had a bad experience with them. Always helping when you need.

Eduardo R was so amazing! Just had to let him know what i needed done and he did it all himself! So good when you don't have time or knowledge of adding coding to your website!

Lemuel done so well to assist me and help me out i appreciate it! what an amazing customer service assistant

YOTPO is a fantastic app to help drive conversions by word of mouth of your very own customers. The thing that sets them apart is their customer service team. While we had issues getting into our account after employee turnover, they stuck by us and got us access. When setting our site up, I easily sent 4 emails a week with questions and customization requests. They were prompt in their responses and helped us get our site looking and performing the exact way we want it. Thank you to Orly, Elven, and Doner for all your help!

got great support from Donald U via chat - super friendly and helpful. This review is making me get to 100 characters...

awesome and really fast customer service! thank you for your assistance. i can only recommend this app

I used this app recently and i face problem but with help of yopto my problem is resolved but CSR and Best product

Great app, with great support ,Howell Keith R is a great help and stood with me until I got the work done.

LilyRose

2022-01-05

Israel

I got a great help from Eunice of the Yotpo help team. really responsive and helpfully. The app itself is nice.

Allent M did a great job helping me with a review issue I was having. I hope to work with him and yotpo more in the future. Many thanks!

Really fast customer service, responsive app with lots of useful features, looks great on our site, thanks!