Reviews for Yotpo Product Reviews & UGC

I love Yotpo, great customer service, easy platform, and brings in hella reviews to our site! I've been using for over 2 years now.

The technical service is very helpful. They will help you to fix any issue you may find or do it themselves.

Contacté con el servicio de soporte ante las dudas del programa. Me atendió rápidamente Doner P . Tuvo mucha paciencia y me estuvo resolviendo todas las dudas que tenía, con texto, con imagenes. Gracias a este tipo de servicios de atención al cliente. Un servicio 10 estrellas.

I love the whole SMSBump and Yotpo team. Very helpful! Speedy reply and hella reliable. I'm glad that I came across this company

Customer service is exceptional! Lemuel was very helful and quick to answer questions. Lovely platform all over

I used this app and I'm super happy with it, it's super useful plus The gentleman named Gimbert M was so nice and responsive. I definitely recommended. and I'm already excited about my store's future. the support line was quick

Ronel was super quick and helpful! So happy :) Do not hesitate in asking for help. My problem was resolved in less than 10 minutes without any work on my end.

Customer service on chat has been amazing during implementation. Can't wait to see everything in action.

Quick response by Yotpo support (Ronel) on an issue we had (manual review requests). All sorted now. Thank you!

The customer service is amazing when having trouble to do the widget they helped walk me through the process. Also the others parts are very easy for set up and I like how you can customize to your brand

Great customer support from Eunice, fixed the issue I was facing immediately! Thank you!!!!!!!!!!!!!

I started using this App to get feedback on the skincare products I carry. Nick S was extremely helpful in guiding me to the solutions to customize my automatic emails. I am looking forward to seeing what this app can do to grow my business!

I had an amazing person "Nick S." He helped me today figuring out why my manual reviews were not being received and help me understand the CSV file. Problem solved! So grateful! Thanks so much!

I like Yotpo a lot. They definitely have lots of features that I like and the service is awesome. Not to mention, Allent M. takes really good care of you in the chat.

I use this App on both websites. I don't need to know much about this App because I can contact their support team directly if I have any questions. Their support team is always there, Responsive and accurate to fulfill my needs. Highly recommended!

I didn't understand the app first, I write to support and where super helpful and fast. My clients have loved to interact within the site :)

James on the support desk was very helpful in assisting me to integrate Yotpo review into my shopify platform. Seems to be working well now

Update 30th April: Again, this is an update, but after a few more days using it and finding something I needed help with, both Noren and Elven from Technical Support dedicated me all their time until they found a solution which we are very happy with! We are every time more and more happy with YotPo and as we mentioned previously, they will do everything they can to solve any problem or adjust their app to your page. Definitely give YotPo a try and THANK YOU Noren and Elven for all your time and smart work:) 27th April:We are still new to using YotPo so all what we can say so far is that it will quickly provide you with a solution to have reviews and ratings. It integrates smoothly with our site and didn't generate any issue. We hope that they provide multi-language in the future and rewards other than percentages (like 1 euro for 1 review). What we can say is that the customer support is absolutely amazing, the best. We were assisted by Gimbert to fully install and integrate some features and his support, speed and attention was truly what makes us give a 5 star to YotPo, he made our day with all the help. We would recommend this app if you value timely and great customer support. Update 31st July: As always, their support team is there ready to answer any questions and help you with everything they can. In this occasion Eunice helped me make some changes, provided me with all the information I needed to solve my doubts. Again, recommend this app as well as their awesome team! Update 27th December: Super useful customer service. Eunice was there at all times ready to help and do as much as possible for you. Yotpo is for sure the best choice for review integrations with shopify! Update 28th December: Amazing technical and customer service team! Happy S and Eunice went today above and beyond to help me with some changes and customisations. They are awesome. Thank you Eunice and Happy S, today you sure thing helped our online store! Update 11th January: Super useful customer service. Eunice was there at all times ready to again solve all my doubts and questions, and guide me to do customisations! Thank you Eunice.

App is great, but even more great is Eduardo, he helped us big time!! Wish we could have him handy all the time! Thank you!

Nick S was very helpful! Yotpo has always been a solid choice for me regarding my product reviews. I have worked with them on several large brand sites, and it's always been a good experience.

Just integrated on growth plan as of today. Support was quick to respond and assist with integrations.

Avalonia

2022-01-11

United Kingdom

App does everything you need. I decided to use this app as i wanted to add photo reviews. The customer service is exceptional. Any issues have been fixed straight away via the chat function. Rhenant T helped a lot.

I love it so far. Kenneth John is the best and super helpful. I was struggling for hour trying to figure out my issues myself, but Kenneth solved it in minutes. Thank you!!

Manny was very quick and efficient in resolving my issue. It was done. From one day to the next. I'm very happy with the service!

Allen at Yotpo was really helpful. I have found tech support to be surprisingly good, they've gone into the back-end and really helped work out some things we are very particular about.