Reviews for Yotpo: Loyalty & Rewards

Really fantastic program. Default sets you up just enough to get started immediately but enough customization to make it your own (without overwhelming you with choices). Highly highly recommended!

The guys over at Swell rewards are fab! Excellent App and superb service. The design and customisation options are an added bonus. Would definitely recommend this App to anyone who needs to drive traffic and returning customers on your website.

This app has been great so far. It has a lot of features for a loyalty rewards program. Best of all, it's free if you have 100 orders or less each month. One thing they are missing right now is automatically syncing new email captures to your list. Hope they can add that soon.

Best app i have used to date. Simple to navigate and understand, make sure you watch the videos they send when you get started, very helpful. They are super responsive if you have any questions and aren't afraid to tell you what direction they are heading. Can't wait to see what else they do, this is a must have!

Simple and efficient!! Recommended!

Wow, an incredibly robust loyalty program even at the Free level with top notch customer service. Twice I had to reach out to Josh through Chat (my own oversights) and within a few minutes he explained what I needed to know in a friendly, professional manner. There is a direct Chat portal in the Swell admin page, they make setting it up and getting support as easy as can be.

Swell changed there system slightly so the video was out of date. This is due to be redone shortly so future users won't have the same experience, The video would have been a problem but the live customer support guided me through the set up step by step. Very helpful thank you Josh

Love this app! It's so easy to setup and easy to use. My customers are already loving it. I really feel like this will help increase sales!

This app is a must have. Creating a loyalty program for your customers is what so many buyers look at now a days. The support from Swell Rewards is top notch. Have a problem, just send a message they will give you the support you need to get it done right. Robert

Great customer support for app problems and questions! Very excited for the new feature that just got released - translation of the app. Can't wait to use it!

I was blown away by the amount you can customize the rewards program now. This is the rewards app to get when you care about branding. Great pricing structure too.

There are some weeks I tried this app. I thought it was perfect, design and easy to setup. The only problem was that we could not translate the text. I asked the team if they thought put this option. They did this in a week and now everything is perfect !!! I was very excited to find this app because it's the only rewards app that can be translated! Mailchimp and ios app coming ? Really perfect ! I am buying the pro version now.

Its great. Its does far more than you would think. Just started using it and so far its working well.

Open Your Eyes Bedding

2016-02-17

United States

I realised a week into running this app that if your monthly order count on your store reaches 100 you will need to pay for this app at its price structure at that particular time (which could potentially be more than it is now) as all your customers will lose access to their rewards that they earned if you decline. So I paused the app for now to contemplate this. This app was super easy to install and yeah, you will probably have a few questions at first as I did, but the chat feature, Josh, is right there to help. My questions were mostly "glitch" related - something they knew about and are working on fixing for me. I also did not know I had to create the coupon codes, an extra step that is really easy once you view the video (Josh sent me the link to the video as I must have missed it during the integration process). Creating the coupon codes took about 15 -20 minutes, but I am not that tech savvy and that included watching the video.

What a great way to REWARD your loyal customer base! They truly ARE your walking/talking advocates!!!

Recently I just made the switch to Swell Rewards and I am REALLY happy that I did. This app is really easy to use and it is simple to set up. When you click on the rewards tab off your website, it LOOKS AWESOME and very professional. I think customers will find it very easy to follow and to have instant access to their code for the discount is great. Also, Swell did some upgrading on the app which really makes for better customization. Josh in Customer Support is absolutely fabulous in helping when you have questions. Thank you so much and I really look forward to using this app.

Katze Boutique

2016-02-16

United States

Great App, easy to use. Thank you!

The best customer loyalty app out there. We've been working with Josh since the major update today to work through any bugs that have come up and most have been fixed within minutes. The customisability, quality, functionality and support are absolutely second to none! We will be using this app from here on out and looking at getting the paid version as our needs grow. http://titandesigntech.com

Reading the reviews of others before installing Swell helped to reassure me. And boy were they right! So I thought I'd repay the favor. Josh has provided tremendous customer service and patiently answered all of my questions. As for the app itself, it's absolutely the solution we were searching for and some! We were trying to find a way to provide rewards to customers for referrals and repay them for their loyalty. Swell does all of this and does so seamlessly. I look forward to future updates and add-ons. www.FashionAmo.com

Awesome app, and the free features are amazing. There were a couple of bugs but the Swell team has been on it and I've already seen improvements. Customer service has been excellent. Recommended.

I love the fact that it even has a free plan! It is very useful and I completely recommend it!

Looks good so far and isn't so difficult to use. I wish there was a campaign where customers can earn points for writing reviews and sharing items they purchased on Facebook and other social mediums.

Installed Swell Rewards and test for a week. We contacted support team to help, and promptly reply even after their working hours. I know they are currently working on a major releases, however, they willing to help me for my store setup up to running after working hours at late night. Kudo, it's a great app with superb customer service. Love it. Thanks Swell Rewards! 5 stars.

Great app. Quick to install, easy to use, great step-by-step video guides for a novice like myself. And the customer service is awesome. Very very quick to respond in a live chat format, to walk you through whatever you may need. Its only been a day, so no review in regards to the functionality of the app beyond its simple installation and set up. So far, so good! Highly recommend. Babysaurus.ca

Just installed this app. Simply put, it's AWESOME! Lot of apps (including the paid ones) looks promising until you hit that roadblock and good luck getting any support. This is a very robust and useful app and yet very intuitive and easy to use. If you have a question or unsure what to do, just use the chat feature and they respond to you right away. I installed the app, created a campaign and added the rewards program/discount coupons in 5 mins. I almost feel bad for the developer using this app for free. But hey, if we hit the 100 orders threshold, we all win. Thanks again SWELL ebellaapparel.com