Reviews for Yotpo Email Marketing & SMS

Joann was great!

I highly recommend SMSBump, it was quick and easy to setup. I experienced great customer service, Marnie was not only knowledgeable and efficient but has a great online personality too!

"PL" helped me today. very good and fast service

John D assisted me with getting my toll free number verified in a timely manner he also informed me about the new BFCM hub.

Fast and very helpful. Thanks!!!

Ottima assistenza, ho parlato con "DON", è stato molto esaustivo e paziente!!

thanks to regis for helping me out, great customer service and very helpful. help was greatly appreciated. thanks again

the app is very confusing. would not reccomend. Don was great he had patience and helped me through

Spoke with Dale this morning and he was extremely helpful in answering my questions. SMSbump has the best customer service support and I love it.

Dale was very helpful in helping me to authenticate my email.

Good customer support. I had a few questions on syncing existing shopify customer list with Yotpo and reached out to the helpdesk. I was connected to PL who was super fast to respond and was able to answer my questions. Impressed.

WHANTZ

2023-11-08

United States

Don went above and beyond to help me..........

good

"Regie"

The App support is Good, I got connected with Don, he is fast, friendly and highly knowledgeable, he helped me out through the setup rapidly.

Just installed today and ran into a very small bump. I reached out to support via chat and the little glitch was fixed in minutes! John D was excellent in understanding the issue and then quickly resolving!

the support is really kind and helpful! really appreciate the kindness and how simply are the instructions they give.

I've used this app for a couple of months now, and it has been a great help with my text-marketing efforts. The support response is super fast. I've been helped by multiple agents, the latest one, Keano solved my issue right away. Looking forward to growing with SMSBump!

I had an issue with my TOS and my Privacy policy. Jumped on the text support and got Joann C, she worked with me and was very patient to assist me in getting this resolved. Thank you kindly for getting my number on it's way to verification. ✅

More help than most apps I've used and Keano was very speedy. The videos are straight forward and it doesn't take long to update.

Great job, i have a good support

Don is amazing ! helped me with validation process.

Enjoying the app so far. Support has been very helpful. Shout out to Joann C. for assisting us today!

PL was such an amazing help to me :)

This application is highly user-friendly and effortless to navigate. I would like to extend my sincere appreciation to "Don" from the customer service department for their swift and efficient assistance during the process. If I should have any additional inquiries in the future, I am confident in the prompt and accurate responses I can expect to receive. Thank you!