Reviews for Yotpo Email Marketing & SMS

GOOD AND EFFICIENT

Great and fast service! Answers any questions very fast. Marnie was the best!

thanks Elijah !

Great support from Elijah while setting it all up.

Great customer support from @AJT and also Elijah. Top Peeps!! ⭐️

Really helpful customer service provided by Quin - The platform is also easy to use and good value for money. - highly recommend

Servicio de atención al cliente muy eficiente. La página es sencilla y muy útil. Especial mención a ''Alex'', que nos ha ayudado en los problemas que nos ha surgido.

I recently integrated SMSBump into my Shopify store and I'm thoroughly impressed with both the app and the customer service, especially from Alex. Ease of Use: The app was a breeze to set up. The user interface is intuitive and straightforward, making it easy for someone like me who isn't very tech-savvy. Features: SMSBump offers a wealth of features that have significantly improved my marketing efforts. The ability to create personalized SMS campaigns has led to a noticeable increase in customer engagement and sales. Customer Support: This is where SMSBump truly shines. Alex, in particular, was a standout. He was not only knowledgeable about the product but also incredibly patient and accommodating. He took the time to understand my specific needs and guided me through the best ways to utilize the app for maximum benefit. Overall Experience: I'm extremely satisfied with SMSBump. It has enhanced my marketing strategy and customer communication. Thanks to Alex's exceptional support, I feel confident in navigating the app and utilizing its full potential. I highly recommend SMSBump to any Shopify store owner looking to upgrade their SMS marketing strategy. And if you ever need assistance, ask for Alex - he's fantastic!

Hello, Alex really has helped me today get verified I appreciate him a lot this is the best app out right now.

Great support and quick and easy helper was PL

Aj was wonderful! Took care of what I needed super fast and made me feel like I was in great hands. 10/10 recommend this app for support alone!! (functions work great as well, but support is on FIRE!!)

Elijah helped me fix an issue with my account in a matter of minutes. Thank you!

Very quick and helpful

Marnie provided a good service 10/10

John D was very helpful and assisted quickly.

So far i am loving the app and finally getting used to my store on shopify. Hoping this will be a successful year! BIG SHOUT OUT TO REGIE C - - who helped me validate my site by adding all the correct legalities for sms marketing where they need to be. It was directed to me super easily, youtube videos if i needed a visual which was a great help. Please get more people like Regie C to help - - has the patience of a saint :)

Elijah was instrumental in resolving my issue with an impressively quick response and clear guidance. I appreciate the valuable support provided, showcasing a high level of professionalism and efficiency.

Alex deserves a 5/5 star rating due to its consistent excellence in providing intelligent, adaptable, and user-friendly virtual assistance. Throughout the past year, it has demonstrated a remarkable ability to understand and anticipate user needs, continuously improving its capabilities. The seamless integration into daily tasks, coupled with prompt and professional customer support, contributes to an overall outstanding experience. Alex's versatility and commitment to innovation make it a top-tier virtual assistant, deserving of the highest rating.

Princess (PL) was very helpful. She quickly understood my question and had an instant answer. Exactly what I was looking for. She also explained some additional information that I didn't know about. Thank you very much.

really good help from don

Top-notch application! Top customer service! Thanks Alex

This is the first SMS app I'm trying within my Shopify perks but I am so beyond pleased with it. It appears there's so much you can do here for free that other companies have been trying to sell me on! Wish I learned of this long ago. But at least I found it now and can still save. There appears to be so many awesome things you can do that will make eCommerce growth a breeze! The layouts are very straight forward, simple and easy to understand and navigate. I really appreciate this because sometimes things get over-complicated and too stressful trying to utilize online platforms. Not here! Best of all, when I did need help with something, I was able to chat live instantly with Marnie. She was so helpful in so many ways. Quick service and went the extra mile, above and beyond, to edit changes I needed from her end, when I was at a loss to figure it out from my end. Highly recommend this in so many ways! Don't pay outside companies for what's available and built in right here on your Shopify account!

L'assistenza è super veloce e precisa. Don mi ha aiutata in ogni passo. Perfetto.

Great app with even better customer service. I needed my account activated and Joann C. got me all ready to go within minutes!

Fine, the rep had a hard time catching something but overall helpful! PL