Reviews for Yotpo Email Marketing & SMS

Joann C, was great helping me with the verification process!

Joann C very nice worker worked well

I used chat for support help. Joann C was very kind and helpful!

John D. was VERY helpful. Fast, Easy, and Friendly. Very professional as well.

Excellent assistance from the operator Regie, very helpful

Validating your account is seamless. Great Job!

Signed up for the powerhouse plan for the onboarding and other features. No one ever onboarded us, and when I created a support ticket, they said they couldn't help me. I downgraded to the free plan. The product seems useful, but it seems like they don't have the staffing for powerhouse customers at the moment.

SMS Bump is fairly easy to use. There is also available help 24/7 through a chat now option and the support team is very helpful in getting your problem solved for you!

Thank you to Quin you were a great help.

I would like to commend Joann C for the exceptional support provided. The assistance was not only quick but also delivered with a friendly and helpful demeanor.

Keano was super super helpful and really fast response time

Great customer support. Love the app and how it integrates in with our store.

I recently had a chat with Alex, and he was super cool in helping me out. He knew his stuff and made sure all my questions got sorted quickly. Alex was friendly and made the whole chat thing easy and good. Thumbs up for his help!

John D was smooth as could be! Helped get my account verified very quickly and even held a conversation and answered some important questions I had.

Djan is a W helped me with everything that was needed I had an issue with a popup message but it was taken care of thanks to Djan, and other staff members who helped me with other things!

AJ did a great job helping me get setup! I am excited to use this app to help with marketing my products better and reaching more customers!

I got great support from Elijah today.

Great and fast service! Answers any questions very fast. Marnie was the best!

It's a good app. and the customer service is excellent. Their live chat works 24/7 and the customer service agent "AJ T" helped me to solve all the problems and doubts I had. Recommend the app. 10/10.

Great job elijah

thanks Elijah !

Our team has reached out offering assistance so that we can better understand the issue. Please reach out to us as soon as you can.

Elijah was very helpful during the process of validating our phone number. The process was easy and fast.

GOOD AND EFFICIENT

SMS Text messages were failing on my store. I contacted support and talked to Keano. He was very nice and knowledgeable and helped me thru the process in getting all the T&C into my shopify store then was able to start the process of getting my toll free number verified so that I can stop losing money! Thank you Keano!