Reviews for Yotpo Email Marketing & SMS

So far so good. Im still trying to understand everything. So i cant give a detailed review on the app itself but the customer service so far is on point.

Very good. Set up was quick. I have not used it enough to give a full review, but I am sure it will be a good one. thx.

This is a fake service which does not intergrate with smile at all, you will loose money and be charge for intergartion which doesn’t work I all fairness lying isn’t gonna get you off the fraudulent hook. 1 charging for a service which doesn’t exists is called Fraud !!!!!! 2 I’m yet to wait for a response from your so called developer team . 3 I have reported this to Shopify investigations , and lodged a complaint with smile and will lay a charge of fraud with the CCMA INTERNATIONAL . Hence this is a fake plug in , app service , which takes your money but doesn’t delivery what is promised , FAKE FAKE FAKE FAKE

Amazing customer support team and an equally amazing App performance and unbelievable ROI. I would recommend SMSBump to quite frankly anyone who has any sense in Marketing.

Customer support is great! They are all very patient with any doubts you may have and they are also quick to resolve any problem you may encounter. The app is great my ROI is incredible.

I used the app to help me decrease the abandonment on checkouts, and it surely helps a lot. The costs are super cheap and you can get insane ROIs, I suppose it is very helpful for bigger scaled stores, but it is helpful for smaller ones to get more revenue. I highly recommend this app for SMS Marketing.

Reel Skipper

2020-11-12

United States

The app is really easy to use, and the team is super helpful and fast in answering any questions that I have had.

Very professional service. They can install problematic elements with employee accounts, really convenient and appreciable.

The worst experience EVER, I've been waiting for their response for 3 weeks, but I still got no response at all on any of my help requests or refund request. I emailed them 5 times and contacted an online service 3 times. I already added $20 to my account. The worst part is I can NOT even open the App. I've been waiting like an idiot wasting my time and my money. I can not even open the dashboard. The App does NOT work at all. It keeps popping out to smsbump.com. It looks like the app is nothing to do with Shopify. PLEASE PLEASE DO NOT USE THIS APP. Terrible after-sale service(no service at all) All I want to do is get my money back.

top-notch service, very reactive support, simple application the live chat really helped me to validate my account quickly

Application top et service client au top ! Rien a dire. Toujours présent dans le chat d'assistance pour nous aider à évoluer dans cette application anglophone.

I am blown away by this app. Its seriously amazing. Easy to navigate and the customer service is outstanding. Gen had me fixed up in minutes with quick and informative response time.

So new to this. Support team is so great! Thank you so much! i needed to add privacy policies and use flows. very fast response to every request.

All the Stars to the customer service representative. I had an issue which needed a fresh vibrant mind, and Angelica was it. Super smart, responsive and extremely resourceful. I will try the App because of this experience.

Anjelica you are amazing thank you so much for your help and guidance. You helped me through the process and made it a smooth transition.

they you are amazing thank you so much for your help and guidance. You helped me through the process and made it a smooth transition.

I just started using the apps and activate my account. PL has helped me step-by-step to make it happened. Thanks a lot

Just setting up now, Chat support has been super helpful. Extra bonus points for PL who has been holding my hand! I've done SMS marketing before, but this one is so much easier to create useful messages.

Great app and amazing customer service... ..........................................................

This app is very easy to use. It has helped my business and reduced cart abandonment. And most importantly helps you avoid leaving your hard earned money on the table. Which you've paid for ads to acquire the customer in the first place.

Was a little stuck using the app but harry popped up and talked me through the issues in a swiftly manor; Love the fact that their is a team to answer any questions plus short video tutorials to get the best experience! highly recommend this app! KellS

Great customer support. Got setup fast. Can't wait to report results! Thank you very much! UltimateDog.com

Just set up the app. The best customer service I have ever received from an app, very helpful and explained everything concisely.

Love how there is a chat box in the right hand corner. Customer service was on point, quick to respond!

Good costumer service the lady was very helpful and clear. I hope the app is as good as the people there