Reviews for Yotpo Email Marketing & SMS

Unprofessional. Made me lose so much time and money, they get your account inactive without telling you. Note to their reply : I had no problem with complying, I even asked their support and they told me everything was fine. Many things have to be improved on this app. I advice to rather go to an email solution like Omnisend that have SMS (or Klaviyo too I think).

Very helpful customer service. While I did run into a couple issues using their popup forms (which are listed as "beta" at the time of this review), the customer service was great! I received a reply in less than an hour and they were very helpful. I also reached out to customer service with a question about their service and they responded very quickly. All in all, I am leaving this review mainly to express how impressed I was with the customer service. As for the app, it works exactly as listed and I am very happy.

Within a week of using this app, we saw terrific results and ROI. Super user friendly to set up automations and flows, and great customer service!

I didn't used the app yet but the team is amazing. The helped me for all the steps with patience and kindness. Thank you so much

Great app and better customer service! 5 stars! Was trying to validate my account and was walked through the process step by step.

works good all the time, support is amazing !!! good for begginers as well as experts, great way to do recarts !

Easy to use and very user-friendly! Great customer service and quick response times from support. No complaints here!

Very nice app, it helps a lot, I recommend it, customer services is good also, you have to add this app on your shopify store !!

Amazing customer service... I mean they said the chat would be slow responses due to holidays but man they responded in less than 2 minutes. Everything went smooth and was nice and easy. For sure going to use this more often. Instructions were so easy to follow and I set it up in minutes. Thank you!!!!!!!!!!

I downloaded this App because it was recommended for me, and I have only had it for 1 day. I am so happy with their dedicated team, specifically Angelica who helped me out for over an hour! The prices are extremely reasonable and there are so many different customization options. There were step-by-step tutorials to make my store fit within the SMSBump Legal policy, and they were really easy. This is the PERFECT app to use, specifically around holiday time! This app works with any type of store! My niche is specific, you can't directly buy the product. It requires a custom quote. This app works within the store and was easy and so efficient to set up! Thanks!!!

Very good support ! I just started using SMS Bump I think it will increase my conversion rate. I recommand.

I download this app, the integration was very smooth, very happy with this app, and the sales services was reactive, helpfull it was just just PERFECT ! Thank you SMS Bump !

merci pour le très bon service client que j'ai recu de la part d'angelica. je nai pas encore utilisé l'appli mais le servie client est bon avec possibilité de parler en plusieurs langues.

Amazing, very quick and easy. Angelica was very good at answering my questions and making sure I was able to validate my account quickly and accurately.

The App support is top notch. I had many doubts about the App setup and Gen guided me promptly covering all the minute details. In e-commerce where every minute lost impacts the sales, receiving such quick response is highly appreciated!!!

First time i use, i know will be good because my friends use and the service customer is on point, very nice help.

The customer service is amazing. I will be recommending it to friends within the ecom world. Thanks again.

Great way to increase revenue, helpful team! I spend a small amount of money each month and see huge returns

Aria Lattner

2020-11-24

United States

Tremendous ROI from SMS bump. Highly recommended! Best of all, outstanding and responsive customer support! Give this a try, you won't regret it!

This app is outstanding! I use this app to automatically send notifications for delivery updates, marketing and discounts through their powerful automated system. It integrates seamlessly with other apps making it easy to collect reviews, collect subscribers and more. It’s also a win win because the customer has to do almost nothing to leave reviews, get discounts, and stay updated through sms messages.

costomer service is great. They help me with all the process of setup. now app is working good. thank you so much team

just getting started with this app, so far its great. im exciting to see an increase in sales . i feel success coming.

The customer support on this app is incredible. I asked a question regarding the automation features at 11:40 pm and I got a response within minutes! I definitely recommend this app.

I am new to this app and i am excited to use it for the first time. Angelica was very lovely to talk to for help

Good appli, very important for my shop ! Abandoned baskets convert much better, I highly recommend !