Reviews for Yotpo Email Marketing & SMS

Just started out using SMSBump for my shopify store. Love the prompt response! Great service. Look forward to testing it out.

Amazing customer service. Was very thorough and helped me with possible issues. Answered all my questions professionally.

Although I've only installed it and haven't started to make money through it yet, i just loved the customer service experience - straight to the point, awesome tips to help me achieve success with the app and i cannot wait to start and see the results! stoked!

We used SMSBump for 3 years, but after it got into Yotpos hands, it became terrible. Messages deliverability is low. Btw if you get an annual subscription, you can't get prorated refunds. We moved to Postscript while having 5 months' worth of paid subscriptions. Our SMS results are more than 10x better on Postscript. Making the move to Postscript was worth every penny.

Sudtana

2021-11-16

United States

Simple and easy to use, plus they're always adding in new options and tools (e.g. subscriber & campaign reports, different ways to collect subscribers, etc). Their customer service is a highlight as well. They are courteous and willing to spend time troubleshooting the issue with you if they don't immediately know the solution. Very professional.

I've had this app for a while and I'm ashamed to admit that I only used a small fraction of its capabilities. So many awesome features and functions and the ROAS is killer when used properly. Their chat support is also incredible. They walked me through form set up and answered all my questions until I was ready to launch my campaign. Thanks for everything. Highly recommend!

Easy to use, any time I've needed help the customer service has been amazing! Would definitely recommend !

Great app and great support ! They helped us with small issues and now everything works perfectly. Highly recommend !

The customer service is on point. It's a pleasure to work with them:), they have a lot of patience helping me setting up the guidelines

AMAZING!!!!!! the best app sms and email marketing. 100% great. If you want a great marketing sms vía sms this is your app

Bon service support, application fluide et simple d'utilisation. Je teste quelques campagnes pour mesurer l'efficacité

Great app, and great customer service. I had an issue and they solved within minutes. I recommend it!

I used this app for my POD store. It really helped me set up the entire flow with ease...Also really love their customer support

SMS marketing is all the rage, and in my experience well worth investing into. Email marketing is oversaturated and hard to stand out - you're leaving money on the table without SMS marketing. SMSBump is one of the biggest and most reliable - for a reason!

Everything is very clear. I had a question and Rosen from support answered it within 1 minute. Really like it so far

This app is so easy to use and has been a great help in converting sales. I love how user-friendly it is as well!

I was having some trouble where a previous pop-up and my current would both pop up even after deleting it. Rosen R helped me trouble shoot and was patient with assisting. Thanks!!

The staff is great and helpful, she walked me step by step for the process. And I would recommend this app to my friends

App per sms marketing n. 1 in assoluto. Fondamentale per rendere profittevole il business. Grazie ad essa si eviterà di lasciare una montagna di soldi sul tavolo

great customer support. the service is fast simple and easy. i thought it would be very hard but it turns out to be really easy. the staff is great and helpful.

A helpful support team, fast response to questions, and inquiry. will recommend. Ecom king recommend this to me

I love this app. It's a must have for retargeting warm customers. Good layout and variations on themes for collecting subscribers and sending sms. Recommend!

very good!!i love There are very patient to solve the problem for me, very thank you. I'm so lucky to find this APP.

Very great app! I'm really surprised by the 24/7 support!!! They are very kind and available to clear every doubt!

REALLY upset that I upgraded to their growth plan and imported with Klaviyo and took ALLLLLL my time today to set this up, and no one is helping me figure out my issues. Horrible experience so far and I would love some QUALIFIED help. Try another SMS app is my recco so far. Will update if I see any changes. Not a great app or service.