Reviews for Yotpo Email Marketing & SMS

thanks to SMSbump support for the help of setting up my account has made it much easier to use keep up the great service.

Extremely helpful support team! They helped me very quickly to find all the answers I was looking for :)

Rosen was absolutely helpful in taking care of my inquiry. It was solved in less than 2 minutes and he actually took the extra mile to wait with me until I set up the account. This is called Customer Service 5/5, Thank you!

thankyou for SMS bump support for the help of setting up my account has made it much easier to use keep up the great service

I hope this app helps me with conversions and sales and abandoned carts. The process was easy as I am technical challenged.

This app is super easy & user friendly to setup! In fact, setup was so easy I was worried I'd missed something and chatted to support to confirm everything was setup and ready to go lol :-)

Very good chat support, we had a some problems with new regulations but the support was very patient and professional

Very nice ,useful，I recommend it to everyone，I think every shopify store needs sms,the service is also very good !

Great app and very professional team of customer service agents. I like that it also allows the analytics and I LOVE and use the content calendar. That may be the best part!!!

Very helpfull and usefull for SMS marketting. Great for getting Customer winbacks and dealing with ATCS.

Great app and very easy to use. They have the most friendly customer service........................!

I am pleasantly surprised by your response speed and kindness !!! Everything was done in record time, which is very rare today!!!

this app is great and the customer service that they had is excellent. Helped me through my problem swiftly and easily

Support SMS BUMP very available even the night to solve issue or propose new solution! Good application !

This app is really good. also just received excellent customer service with quinn through the live chat

Best customer support service. Quick and efficient. Had a misunderstanding with my billing setup and popups and the representative helped me solve my issues in no time. Thank You!

We have been wondering what is going on with this app for the last couple of months. We have spent hundreds only to have every single campaign fail. We have a list of a few thousand, 49 emails are delivered yet we are charged for the several thousand. Since Yotpo has taken this over it's not worked at all. Will be asking for a refund from Shopify. Best to not install. It's no longer working as it has for the last several years. Too bad...this WAS an affordable option. It's now just costing us marketing $$ with 0 return.

My favorite Shopify app! I scheduled a call to get more insight on the app and may I say I was overwhelmed in a great way with all the information Ricky shared. He was very insightful and gave me tips on how to properly maximize the app

It is a perfect app! I really love it and the revenues are amazing! Also, the support is absolutely perfect, very supportive, and kind. They always react in a short period of time, and I think that's a super big plus! thank you

genebie is unbelieaveble. I help me a lot and she is so professionnal. She is a great person i'm so appy thanks to her

I have just started using this app, so I can't review it in detail of course. However, I required some help to set up certain things and the customer service was top notch. Harry M, answered all my questions with patience and detail and helped me feel more confident about what I was doing. He stayed with me throughout the process and answered all my questions which has helped me a lot. Thank you Harry :)

I was very pleased with the way I was assisted with getting my store verified. The team helped me in the best way possible. They have a great customer support. Looking forward working with the company.

I was very pleased with the way I was assisted with getting my store verified. They really helped me every step of the way and outlined the things I needed to do in order for me to be in compliance

This app is awesome! There's a bunch of options and this isn't the cheapest, but it's stable and reliable. A safe bet for sure!

Angelica was very helpful in showing me how to set up the app. She was patient and kind. She walked me through each step and now my account is verified! Thank you Angelica.