Reviews for Yotpo Email Marketing & SMS

Ronnel V is one of the best customer services I received. Very Intelligent and helpful. :). Always meet customer needs.

A must-have app for any store, easy to function, automates, and the support is always helpful! I recommend.

the support team was absolutely amazing. They immediately helped me with my problem and I didn't have to wait until someone got back to me via email. Very efficient.

Marnie did a wonderful job helping me with what I needed. Polite and fast responses and fixed my problem super fast. 10/10!

Marnie was very helpful with getting me setup. I'm looking forward to seeing that amazing ROI from using this program that I've heard so much about.

As a new SMSBump user, this review is mainly intended to praise the clear structure of the App's features and how they work and most importantly to thank the absolutely spot on customer service in the 24/7 chat. Today I was assisted by Iven with clear guidelines and quick responses, I've rarely been assisted with such high standards. Note: I suggest adding a file-attachment feature at the bottom of the chat so that we can send multiple screenshots all at once and not have to receive permission to add one file at a time. Again thank you SMSBump and thank you Iven for your help! Cheers, Andrea

I've had two different chats and both times the responses was VERY fast and accurate. They resolved my issues quickly and were happy to do so . Great customer service. Thank you.

I've been using smsbump for several years, I've always been satisfied with the application, recently I had some technical problems and Iven from the support team helped me a lot to improve the functioning of the application on my site, thank you very much for the assistance Iven and all the SMSbump team !

Blue Zone Planet

2022-12-17

Canada

Marnie, thank you for your help with the installation. Great service. ................................

penso che sia la migliore app per fare sms marketing, la consiglio vivamente, l'assistenza è molto veloce, vorrei ringraziare in particolare Lord

My account was temporarily blocked from sending emails. I used the chat function on the website and Gen had all my problems resolved in a matter of less than 5 minutes.

Marnie, really helped me fix my problem I had with my sms. she was really nice and respectful when I repeated questions

johann c very helpfull and solve the problem in seconds. many thanks

very good platform for the sms marketing (abandonned cart for example) and the support is very good , very fast !

The chat support is always very helpful! Iven was very kind, efficient, and even provided me with a visual tutorial.

good customer service . live chaat helped me within minutes of having an issue. thank u marine for your help

great app, love it ,i made 400$ with the first message and it helps a lot, btw thank u Princess for ur help

Great customer service! Gen was very kind and helpful. For every question I had, Gen helped me and made sure that I understood everything.

I still have not been successful at setting everything up properly, but I can say that I am very pleased with the customer service department for this app. Fhoel was right by my side helping me to troubleshoot my issues and even continued troubleshooting when I had to step away from my computer.

Joann C gave me a quick and professional answer. Thank you Joann C gave me a quick and professional answer. Thank you

Marnie as service has done a really good job! Congratulations on a job well done! You have consistently shown dedication and hard work, and it has not gone unnoticed. Your efforts have not only brought success to the team, but also set a great example for others to follow. Keep up the fantastic work and keep pushing yourself to even greater heights!

Genebie M a été d'une rapidité et une efficacité ! Il a su trouver mon problème en quelques secondes . Merci encore

Marnie E was a very good help thanks a lot she help me to opt in email to show on my social media platform.

Simple and easy to use and the support agent PL was great, responsive and sent me the required information I needed.

Lord was absolutely fantastic in answering my questions & helping me out. This has been one of the best customer service experiences that I've had with any company, and I really appreciate their patience and kindness with getting my issues resolved & even double checking on their end for me. Thank you Lord!!