Reviews for Yotpo Email Marketing & SMS

Love this app! their customer service is superb. I wanted to disable the floating button. Marnie was amazing!

I am new, I needed to verify the account and thanks to the friendliness and professionalism of the assistant who followed me: Keno, I was able to do it quickly but most importantly easily.

Excellent customer service! I was helped right away when needing my account to be validated. I definitely recommend this app to all business owners.

The person who helped me was Lord and he was courteous and helped me with no issues. I needed to validate my account and he did that within minutes and helped me correct my mistakes

Nice customer service, I contacted a customer service called Quin and he handled my problem in few time !

Marnie Been Really Supportive Thorough Out The App Easy To Follow Step By Step What To Do You Want Get Stuck Ask Questions If You'r Not Sure

Keano was very helpful and professional when I needed help with my issue on SMSBump.

Marnie was very responsive and was able to help me within 30 seconds. They provided a screenshot confirming that verification of toll free number was in progress. Thank you.

Quin helped me through my troubles of validating in SMS , and I believe it was a amazing job of helping me through it.

Marnie was very helpful and professional when I needed help with something. Her language was at the level as it should be.

Merci à Quin qui a su m'aider pour activer mon compte et a su répondre à mes questions parfaitement

Exactly what I was looking for! Easy to maneuver and pretty simple so far. Princess was delightful and attentive to my questions and patient while I setup my policies for the sms compliances so Yotpo can validate the account. I would definitely recommend using the app.

This used to be an awesome app. However the platform has been pretty buggy lately and customer service is slow and not the best to deal with. It feels very outsourced and disconnected. After being with SMS almost 3 years, we will be leaving soon to find another SMS service. Customer service should be a priority with something as important as text messaging and SMS Bump has lost that touch lately.

Prompt support on chat :) Looking at converting all my mail chimp over to SMS bump as it's txt and email :)

they have the best customer support ever , specially Djan P .. absolutely the best thank you very much

Lord R. was so helpful assisting me with getting my account verified. Lord is very knowledgeable of the process and it was great working with him through the process.

Great chat experience to get my toll free number validated. Gen was the individual I spoke with. 10/10

This application is amazing and I had Lord or fix one of my worries and he knew how to be fast and efficient

PL, was so nice and helpful! She is such a doll, thank you for everything! <3 I recommend this app 100%.

Marnie the Goat! Boom. I just tried this out and turned over about 500 In sales so quick. Wondering what I can turn over tomorrow!

Gen has completed the process quickly and easily. Great customer service and fast response from the chat that they offer on the platform.

Very nice and friendly customer service that helped me a lot, thank you very muchhhhhhhhhhhhhhh PL :)

Lord was super helpful, absolutely went above and beyond to fix my issue. Even to the point where he fixed the issue himself as well as sent me multiple screenshots and videos guiding me through the process of how he fixed it.

Excellent customer service. Thank you, PL, for helping me and being so kind! PL was able to answer every question I have also sent me useful links as well.

Rosen was very kind helpful, I was able to get what I needed! tons of options and easy to set up, not to mention a great free option.