Reviews for Yotpo Email Marketing & SMS

Joann C was outstanding and extremely quick to respond. I had an issue that she quickly assisted on and helped to clarify.

Customer service is excellent. Fast to respond and knowledgeable. Screenshots are helpful with problem solving as well.

Great app that I recommend! And help canter is amazing. I just received help from Djan, quick and detailed.

Very nice ! i'm new on the app ! and they helped me a lot ! the support is really active and fast ! ! Joann C you're amazing

My support tech PL was extremely helpful in resolving my question with ease and quickness! This is my second team contacting them and support team has always goes above and beyond for their customers!

Princess S did great helping me with my issues the best customer service ever! She really went above and beyond!!!

I have been using this app for years and I love to use it on all of my businesses. Anytime I have questions, Customer service reps are patience and kind ! Especially Quin! I highly recommend this app!

Support team are amazing and make everything easy as can be. Nothing was too hard for them to sort and they insured everything was functioning correctly at my shop end

Mylene was really helpful. Customer support was fast, and they gave me easy to follow instructions and kept me updated of any change.

Jeffrey T was so helpful and fast to respond and solve my problem! I appreciate the help and the knowledge about how to fix this issue!

jeffery was very helpful and was able to resolve my issue expeditiously. His customer service was superb.

Gen was awesome! I always appreciate how helpful their chat agents are. No problems whatsoever and very grateful for the useful suggestions.

Jeff was very thorough in explaining about the app and its functionalities. Thank you so much. Thank you Jeff. I recommend 1000%

The Support team is awesome. Djan was very patient and made sure everything was up to relegation standards as well as Making the Validation process super quick. Thanks Mate couldn't have done it without you cheers!!

I recently had the pleasure of working with DJAN, and I couldn't be more impressed with their service. DJAN was an incredibly helpful assistant, always ready to lend a hand whenever I needed it.Thank you sir...

The support I got on live chat from Marnie was very quick, friendly, useful, and amazing. Thanks a lot

SMS Bump is not user friendly and confusing to navigate. there are no readily available tutorials or definitions given for the jargon used on the app/site. There are also a couple bugs I encountered which made it very discouraging, to say the least. This is what brought me to seek help that from customer service. All of my questions were answered by PL. she was quick and friendly and answered all of my questions as promptly as possible. I would give her 5/5 stars. Give her a raise! The app however, which I am sure will work great once I understand it and know how to work around the bugs/complications, would get 3/5 stars. even the text choice isn't pleasing to the eye. Alas, I still have faith that it will help me reach my SMS Marketing goals and I will continue to use it.

SMSbump is a great app to supercharge your SMS and Email marketing. And one of the greatest strengths is in their customer support, Djan really helped me with all the questions I had and he guided me through everything I needed.

Marine was so amazing she was able to tell me what I needed to fix and where is was 10/10 customer service

Marnie was super helpful and professional. she was really fast and solved my problem. great work and thank you

Je laisse cet avis pour dire que le support de sms bump est hyper réactif et ça aide beaucoup quand vous débuté quelque part. C'est rassurant d'avoir un support de qualité pour répondre à nos questions. Merci à Lord pour ses réponses complètes et rapides. Belle expérience !

São muito legais e atendem as pessoas na hora! Recebi um ótimo atendimento do Gen. Agora sempre que precisar de alguma coisa, não vou hesitar em contactá-los.

Suporte é super rápido e eficiente! Sempre prontos para ajudar. fui atendido pelo Keano M. muito simpático

Keano was extremely knowledgeable and helpful and very quick in responding to my questions. I would definitely recommend his services to future clients. Thank you very much Keano

Love this app! their customer service is superb. I wanted to disable the floating button. Marnie was amazing!