Reviews for Yanet: Returns and Exchanges

schneller und kompetener kundensupport

Yanet: Returns and Exchange simplifies the return process for Shopify stores with automation and an easy-to-use interface. It saves time, keeps things organized, and improves customer satisfaction, it’s a great tool for hassle-free returns management. their support is also great, Alex helps us lot it in setup

Yanet: Returns & Exchanges is a must-have Shopify app for stores looking to streamline their return and exchange process. The app provides a user-friendly portal for customers to request returns, track statuses, and choose exchange options effortlessly. It integrates well with Shopify, automates return approvals. What stands out is its seamless workflow, customizable policies, and automated notifications, reducing manual work for store owners. The support team is responsive and helpful, making the setup process smooth. Overall, it's an excellent tool for improving customer satisfaction and return management.

The app Yanet: Returns and Exchanges are perfect for our apparel website. It allows seamless integration with orders and customers purchases. The installation was very easy and smooth. On top of that the customer service is very fast and top of the class. I interacted with Alex and he was very helpful and resolved my queries quickly. And above all this app is FREE!!

Very easy to use app with great functionality. Alex was able to help me in setting up the app and the response from him was accurate and helpful. A must use app for anyone

Great app nice support team.

Alex me ha ayudado en todo momento a configurar y desbloqueara todo, ha sido excelente y todo en español, se lo agradezco!

I recently had the pleasure of interacting with Alex from the Yanet Return Portal support team, and I couldn't be more impressed. Alex was incredibly helpful, patient, and knowledgeable. He guided me through the return process setup with ease, making it completely hassle-free. His professionalism and friendly demeanor made the entire experience pleasant. Thank you, Alex, for your outstanding support!

I have yet to fully test out the app as I haven't launched my store yet, but so far the customer support has been incredible. Alex has helped me with all of my questions and concerns. Plus, he was extremely fast! Thank you so much, Alex!

Alex was very helpful and quick to respond. My need was meet within a couple of minutes, can't really ask for a quicker response/solution time tha that!

the app its great and easy!. The support its fast and reliable, thanks Alex for your help!

Alex has been really helpful

Excellent Customer Support

Excellent app in it's simplicity! Does exactly what it says. I did have a question today and Alice at support was prompt in telling me how to change the text I wanted to change. Thanks, Alice!

Amazing support, seamless experience, and great app.

Yanet has been a lifesaver for my store’s return process! The app is super easy to use, both for me and my customers. I love how everything is automated, from approvals to emails—it saves me so much time. Plus, it’s customizable, so it matches my store’s vibe perfectly. Alex is also amazing—quick and helpful whenever I need them. If you want a hassle-free return system, I highly recommend Yanet!

Great App made it so easy to set up and customer service is unmatched! Thankyou Alice and Alex for helping me out!!

Great customer service from Alex

Bu uygulama gerçekten harika! Değişim ve iade süreçlerimizi inanılmaz derecede kolaylaştırdı. Kullanımı son derece basit ve müşterilerimizden gelen geri dönüşler de oldukça olumlu. Ayrıca, ekibin müşteri hizmetleri mükemmel ötesi! Özellikle Alex'e ayrıca teşekkür etmek istiyorum. İlgisi, sabrı ve hızlı çözüm odaklı yaklaşımıyla her sorumuza yanıt verdi ve süreci daha da sorunsuz hale getirdi. Böyle bir destek almak gerçekten güven verici. Harikasınız, teşekkürler!

Alex was awesome and really fast to accomodate all our requests. Very recommended

the customer submits a picture a proof that the product is in same condition but it just won't show in the form! its been days and no one fixes it! Dear Euphoria Denims, Thank you for your feedback regarding the issue of picture not showing up in the form. We sincerely apologize for the inconvenience this has caused you. We understand how important it is to have a smooth ordering experience, and we're pleased to inform you that the problem has been resolved! Our team has worked diligently to fix the glitch and now the picture are saved into the request form. We truly value your feedback, as it helps us improve our services. If you encounter any further issues or have any questions, please don’t hesitate to contact us at support@yanet.io. Thank you for your patience and understanding! Best regards, Yanet Support Team

Pretty good app to maintain returns and exchanges. Not to mention great support from Alex. Worth it considering the app being free.

recently started using the Yenet Plugin for Shopify, and I couldn't be happier with the results! The plugin is incredibly user-friendly and has streamlined the process of managing pickups and deliveries for my online store. The ability to set specific dates and times for order delivery and pickup has been a game-changer for my business. The support from Alex was exceptional. He was patient, knowledgeable, and guided me through every step of the setup process. His expertise made the integration seamless, and I was able to get the plugin up and running in no time. I highly recommend both the Yenet Plugin and Alex's assistance to anyone looking to enhance their Shopify store's functionality.

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