Reviews for Weglot ‑ Translate Your Store

Special thanks to the support team who deal in a very elegant and impressive manner and those who work on the program, it is very beautiful

As all apps ,it had issues to deal with but i had everything solved instantly, the best customer support I have experienced..... Mr. Guillaume was there to help with every issue and provide excellent support. Thank you Weglot & Thank you Mr. Guillaume!!!!

The staff is very very helpful and kind. Zoe assisted me and helped me so much in order for my website to be functional and ready to launch in no time. I couldn't have done it without her help and her colleague Guillaume.Great job and thank you again!

Very happy with the service that was provided by Guillame. He helped me set up translations on my store & even with customizations for Mobile & desktop! :)

The app is not perfect, but the staff is great. They are super helpful and quick: great customer service! Thank you!

I can't say much about the app as of right now, but I have only heard great things about it. The reason I'm writing this review is the superb customer service/ customer support. I had some problems with setting up the payment and Guillaume responded within minutes for a total of 10 mails. Brilliant experience! Thank you very much.

The support is outstanding! I had a small installation issue (problem was on my end) and they could not have been more response or helpful. The app works very well and the interface is very intuitive.

I have tried several apps and FINALLY found a real one. translates automatically, has very much settings options and also replaces images and videos! It works wonderfully with Pagefly! The support is very fast and very helpful! Thank you very much that you exist.

I had some troubleshooting to do and the service here was excellent. Quick response and fixed the issue so easily.

This app is working so well compare to the others and the support is amazing! They are always available to help you.

Hey! Be careful! I have connected the application. But then I turned it off and deleted it. They keep charging me money every month! I wrote in support but there are no answers !!!

Amazing services and very quick ! Thank you so much Baptiste. I m very happy about it cause I had a pb doing something and it has been fixed.

BEST app for translations by far - trust me! I have used multiple of the translation apps on shopify app store and this one is by far the easiest and most user friendly app which also has the best support of any app i have come across. they fix issues super fast. 10/10

I never write reviews but this one deserves one: Great app, quick to install and very accurate automatic translations from German to English. Easy options to edit manually. AND: a very proactive customer service! I got an immediate reply to my email and my problems got all solved quickly by the team. Thanks again Zoé!

Very true translations & Very professional costumer service, they get your issues resolved very quickly !

We were not sure to invest such an amount to an app but we are glad we did. Definitely well worth it. And on top of it great customer service. They are really responsive and get our issues resolved in a very short period of time. Strongly recommend it.

Overall, I think the options and speed of the app are very good. Also, the option that you can translate the URLs is amazing - especially for SEO purposes. It is a great way to scale internationally for any webstore. What I do definitely not wish to anyone is switching from Langify to Weglot. It is a big pain in the ass and in the end you will need to import all translations manually (even though weglot claims they can flawlessly import all translations). The customer support team is not really willing to help in this as well, and just tell you to hire someone that can import for you (even though their website claims that you can import all translations easily?) Second the URL function in their software is a pain in the ass. It doesn't work at all and after emailing back and forth about this for a couple of weeks I just give up and try using their visual editor... At the moment we have around 220k words translated apparently and I have no idea where they show up from, as the translations can't be matched to individual products anymore and they also do not show up in the visual editor? Also their integration with review applications does only work one way - They translate from the main language to the target language. However if you get a review in the target language, it won't automatically translate to the main language. So I am not sure if you can call this a real integration... E.g. You have a English website and translate it to French - If you got an english review it will translate to French for your French website, but if you get a French review it won't translate to English for your English website So in general I would say Weglot is the most advanced translations app for Shopify at this moment. However, expect a HUGE hassle when switching translations apps and expect to pay for word amounts that don't really add up (as you can't see clearly on which page which translations show up as their URL function doesn't work). Having said that, for us the extra features of weglot add up to the amount we pay per month. They have been helpfull with adding one extra feature to our current plan, which is very nice. However, there is a lot of room for improvement in my opinion and it would have been highly appreciated if there was better support. Not only by email, but perhaps by an onboarding video call. This doesn't sound like too much for a $200+ per month software to me.

I have tried some translation apps but this is the best for real. Really easy to translate even dynamic elements and customer service is great. Their response is so quick that I had struggled with few things but they fixed it for me for just one day. I really appreciated. Thank you.

Nathanael and the Team helped when we had issues - The app working very good, as all apps dont forget to double check languages

The support team is amazing !! two times I had some issues they fixed it very fast, first time I had help from Remy who did a great job and second time I was so disappointed with my problem, didn't knew what to do to solve it and Alexis solved all my problems ! weglot is defo worth it and I'm gonna use it much more for future websites ! Cheers to the weblog team

We've used this app on various sites we've created on Shopify - an absolute guarantee! Great support and great ease of use. Thanks!

Really perfect support for devs in case you are in trouble. But normally in 10 minutes yuo will have your site translated :)

Great app. we are trying to integrate our shop with them in 3 languages and the support has been amazing and very quick.

The app works really well. And support is awesome. I highly recommand this app for multi-langage shopify shop.

Reliable and very easy to install. On top of that, I had a problem and they were very quick in solving it.