Fancy Fur
2023-09-29
Australia
The vitals team is extremely quick and helpful. The Zeus responded and changed my personal requirements in under 30 mins. If you operate an e-commerce business and you haven't teamed up with Vitals, you're making a significant error.
Urban Grailed
2023-09-29
United States
Super helpful with customer experience, did everything I asked for in a timely manner!
StunneRoom
2023-09-28
Canada
the customer service is very helpful thanks. Except the price everything is good
CalmCove
2023-09-28
Canada
Today I had one amazing experience with vitals support team. He(John Seth S.) has helped me a lot to resolve my problem.
BloodyStepper™
2023-09-28
United States
Zues R. is quick to serve you and fix any issue you have, the support team is on point and actually a must for any business and they pull it off super well so i get inspiration from them. The app its self is a must, it;s literally taking what shopify didn't and add everything into one app. a Must!
OnlineFam Store
2023-09-28
United Kingdom
I've been using Vitals on my Shopify store for over six months and I can't recommend it enough! Whether you're a newbie or a seasoned store owner, it's a must-have. With over 40 integrated apps, the possibilities are vast. The standout for me is the Visitors Replay feature—it's insightful to see real-time interactions in my store. A huge thumbs up to the support team; their responsiveness has been top-notch. My only feedback would be to enhance the design of the Wish List for more placement flexibility. All in all, a solid 5-star app. If you're on the fence, give Vitals a go!"
Onglint
2023-09-28
United States
The app features are nice, and the free trial period is decent to test the app, although I consider the price high for me at the moment, since I only used less than half of the built-in apps. Anyways, all of a sudden I started to have issues with this app, where I made changes and clicked "save" but the changes were not showing on my store, at least for me. Support tried to help but could not solve the issue after some time. Also for some reason I could not see the "Shipping Times" on my end, whereas they said they could see them. I guess I will look somewhere else.
FRADEL24™
2023-09-27
United States
Top-Notch App with Stellar Support Vitals APP is a phenomenal app that combines an intuitive interface with a plethora of health management tools. It's sleek, user-friendly, and incredibly beneficial. What truly stands out is their exceptional customer support. The team is responsive, knowledgeable, and genuinely cares about helping users promptly. This level of dedication is a rarity. Regular updates and user feedback integration showcase their commitment to excellence. In a nutshell, VitalsAPP is a must-try app, delivering both health empowerment and outstanding support. Don't miss out!
Wonder Gift
2023-09-27
Poland
support works great!
Lumilore Home
2023-09-27
United States
Its a great app, great customer service as well. The bundle of apps is all you would need to run a successful store and its a reasonable price for what you get as well. Overall the best app deal for shopify hands down
RoniCorn
2023-09-27
United Kingdom
Very good app! starting from all of the features it will save you money&time, their customer service are very responsive , they do any sort of customizations to your store. thank you guys!!
MyFuzzyFeet
2023-09-26
Netherlands
Great app, got everything you need if you are looking for an all-in-one solution.
koiao
2023-09-26
United States
best app ever, you only need to download one app in your store, you got everything you need here
Wristore Melbourne
2023-09-26
Australia
My experience with Kliphord from Vitals was exceptional, thanks to its user-friendly interface, outstanding customer support, and extensive range of features that seamlessly integrated with my Shopify store!
KLAUDIOS
2023-09-26
United States
I love vitals, it has everything I need. Customer service is excellent, I highly recommend it!
Femi Home
2023-09-25
Australia
Amazing and quick customer support. Live chat reply within 10 seconds (not even kidding) and solved my problem shortly. Great job!
Interests at Heart
2023-09-25
United States
I was paired with John when getting handled for customer service. I was waiting for only a minute at 11:00pm EST and John helped me greatly with my problem! I could not have asked for better customer service!
Youtfits
2023-09-25
Canada
good service and fast
Envy Me
2023-09-25
United States
Gary from Customer Service is the absolute best experience I have ever had the pleasure of encountering. Dude solved my problems within MINUTES of contact, whereas I was stuck for days. Absolutely highest recommendation, awesome app, even better customer service. Truly a wonder to behold. Thanks again G, you deserve a raise!
SNUGL.co
2023-09-25
United Kingdom
I like the fact that we have all apps in one. so much easier to manage. I had an issue with the Product Tabs app because I used another app before, but the support has been excellent. I'm still discovering all the options (so far I have "only" activated 5, but there are many more I want to activate).
Qensa Cosmetics
2023-09-25
Netherlands
I was very well assisted by Kliphord. Right after the question was asked, a solution was sought, my problem was handled well, and I am satisfied with the service.
Finest Choice
2023-09-24
South Africa
Great support team, swift and precise with solutions.
Lyfestyl.
2023-09-24
United States
Wonderful and patient customer service. I needed extra help with my reviews, and Gary S. helped me understand what was going on with the importing troubles. I was informed on the company's standard for integrity and compliance with Shopify policies, as they are the driving force for why I was facing the problems I was facing importing from Aliexpress. Completely understandable and respectful. I am happy to support the app and their team monthly.
Grow Towers
2023-09-23
Sweden
LOVE IT - the apps included in Vitals add functions that truly are vital for a successful online shop. I have so far activated about half of the apps and will be activating a few more as time allows, and so far every one has worked perfectly without any need to contact Support. The absolutely most useful app for me was Visitor Replays - what an eye opener!! A few months after starting our store I was feeling pretty pleased with it, until...I installed Visitor Replays and came face-to-face with the reality of the average visitor's 8 second attention span :-O We had been getting a lot of traffic to our site, but not so many purchases. After one day of watching Visitor Replays, I saw the awful reality that of all those visitors, most were not getting past the first page. I could also see WHY. Which parts of the landing page woke interest, but lacked a CTA to capture that interest. I watched visitors take the time to scroll all the way down, and then just not know where to go from there and leave. I saw how all our carefully written product descriptions were doing absolutely no good, because we had not succeeded in providing new visitors with the right information and the right guidance to go further, during those crucial 8 seconds. No, that wasn't a fun experience - but SO worthwhile!! Using what I learned of Visitor Replays, I got to work getting that important information where it was lacking and adding visitor guidance where I saw them getting lost - and watched our number of page views and sales soar. I continue to watch latest site visits a few times a week, to continue improving. Vitals is a very reasonably priced set of apps that really took our store to the next level of visitor experience.
PawsLoveThis
2023-09-23
Germany
Best support I've ever seen.