Reviews for Variant Option Product Options

I absolutely LOVE Variants Options! For the majority of my stock, I need people to be able to pick between two customization options. Due to how Shopify defaults to handling variant stock, I would've had to constantly update the variant inventory levels when all I wanted was for the base inventory to be the same for both options. The Variants Options app helped make my store more streamlined and is super easy to use. After fussing around with at least 5 different apps in two days, it was a huge relief to find this one. I'm ridiculously pleased with it and feel confident using it with new and different items in the future.

Excellent customer service—I had a unique, bespoke coding issue that needed addressing and Martin was on it right away! He has the gentlest hands the biggest heart.

COUPONS WON'T WORK WITH IT!!! I reached out to support twice and both times received a canned answer that I must have missed the information...'Our price add-ons use draft orders which aren’t compatible with the discount code box on the checkout page. ' It is suggested that I purchase another monthly app to use as a work around and they blame Shopify for the issue. However, when reaching out to Shopify they said 'the app is currently not up to par with our updates'. Quite the headache for us and our customers. For paying nearly $20 a month they should be able to create another way it would work.

I use the Variant Custom Product Options app along with a second plugin (Discount On Cart- Pro Edition) to resolve all of my product option needs and discount code fixes... Would be nice not to need the second plugin but no big deal. VERY EASY to use, very intuitive... Added one line of script to resolve a minor fulfilment issue, and overall am very happy with the functionality this app provides.

These guys are so responsive. I had a little problem while prepping a new version of my template, and they answered right away with the information that I needed to sort out my issue.

007Store

2021-08-03

United Kingdom

Martin and Jon were super helpful, very happy with the service! When there was an issue they solved it very quickly.

We love this app. It’s the best solution for us to offer monogramming on specific products with an add on fee.

Super customer service! They are really quick to fix any issue or inquiry you may have. I recently installed the app and so far I love the features and how user-easily it is. Super Recommended! I want to give them more than 5 stars. Thank you. Jon

Simple, yet great tool. Intuitive UI. Absolutely dedicated customer support. Works with a few clicks.

Just want to say few words about customer service. Got some issues with the app and once I’ve messaged to developers so all my issues were solved in shortest time and extremely professional. Thank you guys. Amazing job.

TinyGardens

2021-07-20

Germany

The app provides exactly what we needed. There was some small issue in the code and Martin and Jon did their best to help us. They solved the problem immediately and were super responsive. Thank you so much :)

Unfortunately, it was a complete waste of time. It took me days to set up the app. Unfortunately, the app has some bugs, e.g. product prices are not transferred to the checkout page. The customer service responded relatively quickly, but could not help in most cases. The technician is booked out for days, I was told. To fix my problems I would have had to wait 4 (!!!) days. Such slow service can ruin your business. I definitely cannot recommend this app, it just has too many bugs.

I think it is a great app. Simple, well designed, user interface and accomplishes what it claims. I will continue to use it if I can increase my sales enough to justify the expense.

App has improved the customer ordering experiences for our custom products. During install received support to get app working with the store theme, making it easy.

This app is great and giving you multiple variants and the team will go above and beyond in making sure their app integrates perfectly into your current theme and are always there to give speedy support.

The app is the best I ever used for custom made product. They really did a good job, the customer service replied very quick., and solved the problem quickly.Thank you soooo much.

What I like about the app is basically the design of all the options you can choose, it just looks nice. The price is quite fair for what the app accomplishes. What I hate about it is the fact that you need an additional addon to be able to enable discount codes. Also that you need to dublicate all products for a modification insteat of simply applying the settings to a collection and getting a good overview. Also that it's not linked to actuall products like bold does, it completely kills simple product cost calculation this way. Also that you can not use Javascript within the options to target the products directly and keep everything close together.

Super helpful customer service, they always answer promptly and solve my issue FOR me. Instead of just giving instructions, they go in, fix it, and let me know. Worth every penny.

I love this app. I was looking for a way to let customers create their own sets and bundles, and this works amazingly. It's super easy to customize, it offers a bunch of different options and so far it works pretty well. Totally recommend

Love the app. The help team are very helpful (nice for a change). The app is really easy to configure.

I was so worried I couldn't give additional variant options to buyers due to Shopify limits, I tried multiple apps, but this one was my favorite. It's very easy, and beginner friendly. I needed help with options, and the staff are so quick to help and very pleasant when dealing with a beginner like me :P -Thank you

I use this app to add customized paper choices for multiple notebooks. It works well and allows for price upgrades and conditional choices as well. Here's what I wish it did better: - Discount Codes -It does not work with shopify's discount codes (you have to pay for another app) - Images - It does not allow you to change the image with the options selected. - Printing - If you want to print MULTIPLE orders or packings slips, the options chosen do not show up. So I have to spend time printing individual order pages.

Great app, with 24/7 hours support. The app support team is so supportive and the app feature and functionality are amazing as expected we want.Thank you so much guys

Easy to use app to style variants in your store and add customised products and pricing. I had to contact support for advice and had a quick response that sorted the issue I was having. They provide a lot of code snippets to provide additional functions which support also helped me implement. A great little set and forget app.

I had an order come in that didn't have any options chosen. I realized that the custom options are no longer showing up on my listings. I also realized that I have an increased number of abandoned checkouts, likely because customers were not able to choose options on their products. The only customer service option is an email form (which I have filled out), which means getting immediate help is not possible. In this case I have no idea how many sales this has cost me and I now have to reach out to customers and ask for their options and eat the cost if they choose something that should have been an upcharge. As a small business owner, this is an awful experience and I'm now more likely to leave Shopify all together for a selling platform that allows me to offer more product options without having to use undependable apps. UPDATE: Still no help from anyone at Relentless Apps but researching myself it seems that installing this app overrides some critical theme code. Two weeks ago we noticed that the mobile version of our site wasn't working. Fixing that code affected Variant, which caused it to stop working. In order to fix it we need code from Variant. We should not have to choose between a working mobile site and a working Variant app.