Reviews for Utterbond Subscriptions App

Great support, ready to help quickly !

We have had a great onboarding and migration experience with Utterbond. Jigs was very helpful at answering our questions and very quick to respond. He was very clear about the process to migrate our subscriptions from Yotpo Subscription App to Utterbond Subscriptions App, and the process went smoothly. Their subscription software integrates nicely in the Shopify backend, so there is no need to go to an off-site portal to manage the subscriptions. We also asked about a feature that we used to have and he reached out to their software team and they will add this custom feature to support our subscriptions soon. Based on our experience so far, we would highly recommend Utterbond to anyone needing a subscription app or to migrate from Yotpo or other subscription applications.

Helped so much when we was transitioning from Yotpo to Utterbond. Much appreciated and hope everything works out with our customers.

Great support, ready to help and troubleshoot. App has greatly improved over the last few years and they have been quick to address issues. The features to price point make this subscription app a no brainer compared to other big names. Really glad to see continued development and highly responsive support.

très bon SAV, très rapide. On peut discuter en direct sur slack et l'équipe est très efficace. C'est pour l'instant la meilleure application d'abonnement que j'ai pu trouver. J'en suis ravie et je la recommande

Outstanding App & Exceptional Support! We couldn't be happier with Utterbond Subscriptions! This app has completely transformed the way we manage our subscription models, offering seamless functionality and a user-friendly experience. What truly sets Utterbond Subscriptions apart is the incredible support team behind it. They went above and beyond to customize the app to fit our specific needs, ensuring a flawless integration into our store. No request was too big or too small—they delivered every customization we needed with precision and efficiency. If you're looking for a powerful, flexible, and reliable subscription solution for your Shopify store, look no further! We highly recommend Utterbond Subscriptions to anyone serious about growing their subscription business. Five stars all the way! ⭐⭐⭐⭐⭐

Not the most feature-rich app, but excellent support. Some of the language around building subscriptions and settings is unclear, not making you sure what functions are going to actually appear. Basic admin is quite difficult, as subscription filters are very basic (you can't even filter by subscription) and there's no sorting. There are quite a few advanced admin options, particularly on the Enterprise plan, but having to know and enter individual subscription IDs (rather than selecting by subscription, tag, etc.) to make 'bulk' changes is essentially impossible when you have more than a handful of subscribers. Despite these complaints, we've managed to use the system for some time to manage subscriptions in an ok manner, without the genuinely excellent help from the support team I don't think we'd have lasted this long.

Wonderful app with an incredibly thorough and responsive support team. The Slack support, in particular, truly sets these guys apart. 5/5 Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :) For any queries, feel free to contact us through in-app chat or email us at support@utterbond.com, we are always happy to help you.

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :) For any queries, feel free to contact us through in-app chat or email us at support@utterbond.com, we are always happy to help you.

I had an excellent experience with Utterbond customer service. I reached them through their chat, and they replied very quickly. They invited me through Slack and fixed my issue promptly. Big Thank you to Paresh Valu. Thank you very much for sharing the great feedback with us!!! We are happy to see that our app match your need and you are happy with our app & service!!!! For any queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.

cinch skin

2024-11-28

Great customer service from the team. Very responsive and they offer 1 on 1 support via Slack if things get so complicated for you to resolve. Thanks guys! We greatly appreciate you taking the time to share your valuable feedback with us – it truly means a lot! If you have any questions or need assistance, please don't hesitate to reach out to us at support@webcontrive.com or through our convenient in-app live chat. Our team is always here and ready to assist you with any inquiries you may have.

Excellent Team! I'd like to add that even though we had a little bit of a harder start, the team did absolutely great, went above and beyond with customization to reach the wanted outcome. Paresh was great in handling our requirements and communicating them to the Dev Team. I highly highly recommend them! We sincerely appreciate you sharing your great experience with our app and service! Your feedback is invaluable to us. 😊 For any questions or assistance, please reach out to us at support@utterbond.com or via our in-app live chat. We're always here to support you!

The app is clearly laid out, easy to change, and offer tonnes of functionality at a good price. The development team have also been extremely helpful in making changes that are specific to our store's styling and function, such as adding and removing UI and altering email templates. Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :) For any queries, feel free to contact us through in-app chat or email us at support@utterbond.com, we are always happy to help you.

Great app and very responsive support. Would be great if subscriptions had an option to send out a different product each time. Support said that they would add the feature in a future release. Highly recommended. Thanks for taking your precious time to share the honest feedback & sharing your valuable suggestion. We’ll use your suggestions to improve our app features and will update them very soon in our app. Don't hesitate to reach out through support@utterbond.com or our in-app live chat, if you have any queries. Our support team is always here to help you!

We have used 10-15 different subscription apps over the years and Utterbond stands out for their combination of dedicated customer support and exceptional value. Paresh and his colleagues have been helping me daily with questions about our unique use case and customizations. Utterbond doesn't currently have every single feature we need but they are working on new features every day and I have already sen such progress that my confidence is much higher in them than in most of the other apps I have used. If you are a small to mid-sized subscription business than you can probably save thousands of dollars a year by avoiding the expensive subscription apps and using Utterbond to manage your memberships. 100% worth testing and seeing if they are a fit! We deeply appreciate your great feedback on your experience with our app and service. Your satisfaction means a lot to us! If you have any questions or need assistance, please feel free to contact us at support@utterbond.com or through our in-app live chat. We're always here and ready to assist you. Thank you for choosing our app! 😊

Great customer service Thank you so much for sharing great experience with us, Your feedback are valuable to us! Don't hesitate to reach out through support@utterbond.com or our in-app live chat, if you have any queries. Thank you for being our valued user! 😊

Great app, they don't take any fee on the single subscription if you have a plan with them. very fair. Moreover I needed help with the app and they solved everything within 1 day. excellent assistance. suggested

The Hay Experts

2024-09-20

United Kingdom

Excellent support when settings were not quite right. App seems to work beautifully - thank you!

Great app with excellent customer service!

Awesome app with awesome customer support. They are always there to help with all the issues we just had. They even implemented a feature within 2 days of requesting it. Highly recommended.

If you've ever struggled with subscription management tools like Recharge, you know how frustrating it can be. Their live chat often feels like you're talking to a part-timer with zero professional knowledge, wasting your time with chit-chat that gets you nowhere. But then, I discovered Utterbond... and man let me tell you that's a huge differences. Utterbond is a subscription-based widget that's a total game-changer. It's not just better than Recharge; it's miles ahead of any alternative out there. The Utterbond team especially Paresh is incredibly responsive and genuinely helpful. Every time I've needed assistance, Paresh has been right there, guiding me through how to use the app correctly and customize it to my needs—all without charging me extra. Even when I’ve messed up and requested the wrong thing multiple times, Paresh has never gotten frustrated. Instead, they've patiently helped me fix my mistakes, making me feel like they always have my back. I couldn't be happier with their service and highly recommend them!

Have been using the subscription service for a year now, was easy to set-up and manage it's self very effortlessly. On a customer base everyone that uses it also says it's very effortless on their end as well. Had some trouble shooting issues and the team was quick at looking at it and working through it all.

Contact staff were super helpful!

The transition to Utterbond has been very positive for our store and their customer service is always quick to respond when we have any technical issues.

I installed this app yesterday and have had so much support since. We have a tricky business model that we have been having difficulty to enable a subscription service for (we tried a few Subscription apps, asked around for help, and scoured the app store for one to suit our needs - to no avail). After asking some initial questions on the Utterbond online support, Paresh invited us to Slack for instant messaging and has been so helpful. He has even handled the back-end of our online store to straighten out issues that we could not solve. We have made personal requests to the software to suit our needs - they have added and removed some features for us instantly, and given us an estimate of a few days to add some new features. I couldn't recommend this app enough. Thank you for all your help