Reviews for USAdrop‑Global Dropshipping

I highly recommend USAdrop, their agent has helped me a lot, Heidi is always very helpful, she recommended Judy, I believe we will have a pleasant cooperation! Give me better price and logistics than CJ!

Great prices, fast shipping, helpful and friendly staff. Really happy with USADrop and I'm excited to use their extra-fast shipping arrangement

I recently had the unfortunate experience of using USADrop and I must say, the level of customer service provided was extremely disappointing. The response times from their "agents" were unbelievably slow, leaving me on read for days before receiving a reply. It was frustrating to have to wait for such an extended period for a simple response. Even worse, there were instances where my inquiries were completely ignored, forcing me to resort to spamming them just to get a reply. This lack of attentiveness and disregard for customers' concerns is simply unacceptable. Given the plethora of other options available in the market, I cannot in good conscience recommend USADrop to anyone. Their slow response times and poor customer service reflect a lack of professionalism and a disregard for their customers' satisfaction. I strongly advise exploring alternative services that prioritize efficient communication and responsive customer support. Save yourself the frustration and seek out better options for your needs. Overall, my experience with USADrop has been nothing short of disappointing, and I regret choosing their service. Additionally, another major drawback of using USADrop is the inability to cancel your subscription directly within the app. Instead, you are required to go through the hassle of contacting their agents to initiate the cancellation process.

I've had a great experience working with USAdrop! They have give me the best prices anywhere, orders ship the same day, and my agent April is so friendly and helpful and always easy to contact with any questions I have. I would highly recommend their services, they've been great to work with.

I just recently switched from CJ to USA drop, my agent is April, great communication with him, he was able to help me going through every steps and set up the whole thing so I wouldnt need to worry about a thing and focus on the sale. highly recommended.

I use two days. So bad. Items are simply not added to the store. Support doesn't respond at all. I do not know what to do. Why am I paying money? I even wrote to them on Instagram. No answer. I have a premium subscription. There are only 6 products in the This Week's Winners section!

I am more than satisfied with usadrop! They always help you, no matter what the problem. It makes my whole business much easier and more efficient!

Thank you USAdrop Fast and great service. The prices are great and the assistance is always on point

My agent April is very quick to reply and is ready to help anytime I need her! Her and her team are very proactive whenever I needed to answer customer questions about shipping time (which is very important!)

My agent is Michael, and he is fantastic! He helped me with every step in finding and sourcing products. He is always available to help with any questions I have. I highly recommend USAdrop, and especially Michael. 5 star!!!

My agent is Rick & he helped me with every step to finish setting up my store so I can start dropshipping successfully, they will help you with any questions you need about the platform and guide you if u having any trouble , 5 Star ⭐️ - Tim The A1 Collection ️1️⃣

Fantastic supplier! Great service….fast, friendly and extremely helpful! When I first started I had lots of questions and Judy was the best to work with me, explain the process and take care of everything I needed! Would highly recommend USAdrop!

Fast and great service. The prices are great and the assistance is always on point. Thank you April and Heidi

The agent (May) was quick to reply, was very helpful, and was patient with me. She helped me with sending samples to my sample-reviewers and she helped me with quotes and fulfillment with my regular orders. Would definitely recommend this app! (The shipping time was great as well, around 7-14 days)

Cool supplier. Good prices. It is very convenient to work with them because they help solve many problems. We work with the manager Judy, a very good worker, sometimes answers even outside working hours

DO NOT USE. Most if not all of the 5 star reviews are fake. Extremely horrible company. They will quote you an extremely cheap price for a product, and once you place orders and it is time to fulfill them, they will jack up the prices to a crazy amount and ask you to pay it, else they will not fulfill. This forces your hand to either pay them the money or to refund your customers (or find another supplier, which you will still lose money on due to their initial low price for the product). For reference, product I was selling was quoted to me for $7.9. After 50 orders, I ask for fulfillment and they tell me product is $50 (YES, $50 LMAO). Save yourself the time, headache, and misery and just use another fulfillment service (zendrop, cjdropshipping, etc...). Anything is better than this one. Stay far away, and I do not understand how Shopify is allowing this app to be on the store.

I would highly recommend this app.I'd love to thank Cecilia for her patience,her help.I was clueless i was stuck ,i was stressed,she took her time and explained everything to me from a to z.she's the best agent anyone could ask for.USADROP IS CREME DE LA CREME.Hopefully she gets noticed for her hard work.She's the ultimate best agent ever.I'm very lucky to have an agent as Cecilia.Shes such a kind,calm soul.I wish you all the best,Cecilia cause the best deserve the best.USADROP OR NO DROP,USADROP = THE BEST OF THE BEST.

I am quite new to dropshipping and please I have a lot of questions that sounds wired and stupid. Whereas my agent and the customer service are professional. They always answer my questions one by one patiently. Thank you, USADROP!

I Cannot Even Register To Open App On My Shopify Store.. It Asks For a phone Number, To send A Code, Which Doesn't Work...I've Tried And Tried But It Doesn't Work. Super Frustrating.

Great customer service and plenty of great offers.I’m extremely happy with this supplier please do use them

I worked with Michael before the Christmas rush and he was the best. Speedy product quotations and fulfillment. My customers loved the packing and fast delivery with up to 20% return buyers in one month. Michael helped with specific branding details and even encouraged it. Prices are the best after comparing with other dropshippers. During the Christmas rush I struggled with slower fulfillment probably due to inability to scale and other merchants needing more assistance than me. Still when a customer complained tracking number was quickly issued.

Customer service is the worst I've seen yet. All the people recommending Usadrop seem to be affiliate marketers. I opened a 2nd drop shipping store and was excited to use this supplier but I quickly realized they were not going to be reliable. Customer service is nonexistent and when you finally get someone they don't help because they don't stick around long enough for you to tell them what you need assistance with. Horrible. Don't recommend.

Customer service is none existent. Only way to contact is through whatsapp or skype and they wont reply. No help section on website.

Updated review: April my agent ended up handling my situation very nicely. April is 5 stars. what brings this down to 3 stars is the customer service not providing contact info and the company making cancelling a policy harder than it should be. It amazes me that the companies reply is apologizing for my agents lack of communication instead of addressing their customer service and cancellation policies. If it wasn't for April I would have left my review at 1 star Old review: I have been trying to cancel my plan with USA drop for 15 days now. Customer service told me they could not cancel. I had to speak with my agent "Megan" but did not provide any contact info. I didn't even know I had an agent. When I asked for her contact info they then stated that my agent was April and I would need to contact her. Again no contact info was provided. SO, I emailed again requesting this info. I hate leaving bad reviews for any company but this is wrong. If not resolved today I will spend the weekend contacting shopify, the BBB, my cc company (as I will not be paying for a service I requested be cancelled) and using facebook, instagram, twitter, tiktok and youtube media platforms to raise awareness about this company. I really hope I don't have to go down this path.