Reviews for UpCharge Fees Addons Surcharge

Awesome, it works perfectly, I recommand this app for everyone wants to apply extra fees it's very helpful. Special mention to the support team always available to help us.

Works really well, lots of options and features to set up your service fees. Customer support is response and very helpful.

There are lots of options for ways you can utilize this app and their support staff was fast to respond and very helpful.

This app does exactly what it states and is easy to use. The support on this app is next level amazing. Have reached out to the team many times (when we made changes to our site) for assistance and they are always happy to help.

I use this product to add steel surcharge fees to products. This application doesn't work well at all. As you need to update fees to the new rates the new fees do not show up. The application even started pulling multiple fees to a single product. The support team is horrible. After multiple emails I never received help or solved the multiple problems. This application should not even be available to purchase in Shopify.

We use this app to add bottle/can deposits to our beer products in Shopify. We cannot say enough positive things about the incredible technical support that comes along with this stellar app. It does an amazing job, and when we run into a few technical issues, their team steps up to the plate immediately to help walk us through the solution.

The app is great and does exactly what i need it to do, plus the support team is stellar and have been a massive help. Highly recommend this app for your store.

Excellent app... and even better customer service! Had an issue and they fixed it within 24 hours. Works great for all of our needs...

The plugin works as it should, we use it to add a tax free deposit fee to our products. The support experience is very positive and prefessional.

After searching through a bunch of apps, we finally found one that met all our needs! The team at Order & Product Fees were quick to respond and incredibly helpful. Very happy with the app!

the team are amazing, quick at responding and patient with their clients, even when we can get confused. the app is fantastic and i highly recommend it.

app mostly works, has some slowness about it and can sometimes bug out, but working with developer as it happens to work out why

Good app for all kinds of fees. The installation is a little tricky, but the customer support is very good and helps you very fast!!

Fantastic app, works great and really easy to use. Also support it top notch being quick to reply and provide support in any way possible

I'm still being charged 9.98 after i uninstalled that app months ago!! I want a refund you scammers!!

I have been looking for an app like this for quite some time, Very glad I came across this app. Their Support helped me install it but some app was causing it to malfunction. It took 2 days for support to get back to me about why the app is not working but Angelika Trubko helped me to resolve the problem. The app does take a bit long to load and need improvement on that aspect further than that it is an awesome app and worth the monthly fee.

We are using this app in a few of our stores now and we find are experiences consistently positive. Team members Dmitry, Alexey & Angelika are always professional, prompt, and kind.

All around "good app", however: Unfortunately, after a few months of use, the app stopped geo-locating our customers. Support assured me they had a new version in the works and that they would not let us down. Fast forward a few months, our team has to single-handedly edit every order that comes in to request more money from the customers after-the-fact, since the app did not add the required fees. This is still not fixed. Being a developer myself, I offered my help to feed the app the proper geo-location from another API on the frontend, myself. This was turned down on their part. I feel there is no resolution to this, as we are patiently waiting for them to update the app. Support is usually very good, Angelika answers very well to every question.

Was just what we were looking for! I did my best to install myself, but it wasn't functioning. I put in a ticket rather late in the day before a holiday, and by the time I woke up the next morning, things were functioning great!!! Definitely recommend!

Just starting working with this app. Support team has been extremely helpful. Have not you explored it fully.

downloaded the app because it said "paypal" in the gallery so i assumed it can add paypal fees for customers who chose to pay with paypal but it cant. didnt work for me

After downloading it, I considered installing it myself but took advantage of their free installation which they did quickly. After configuring it, I had one request which they also completed quickly. I was very happy with the technical support. And the best part is it paid for itself on the first order when a customer picked one of the fees.

This app works great for us and also gives us flexibility in how we charge different types of fees, whether it's a percentage fee, flat fee, hidden fee or another option. Support is amazing for both technical help, answering general questions and giving tips. Update: Unfortunately this app ended up being rather unreliable in the long run. If you have a small store, this might work. However, for larger stores the consistency of the fee being applied is spotty. Also, the way the app adds the fee is not ideal with products needing to be created each time.

The app doesn't work correctly. A lot of errors and wrong functionality. I will continue searching for a good app.

Hi! I created a fee for a product and when I add the product to de cart sometimes appears de fee and sometimes doesn't. Besides, when the fee appers in the total of the cart apper a HTML code instead of the number. The fee I added was a mandatory fee, but you can quit it in the cart. How can I solve these problems?