Reviews for UpCharge Fees Addons Surcharge

It just works, and for that, we're thankful. It's highly customizable with every condition you could want to pick where and when the fees apply. But most impressive of all is the customer service. We had some issues with the initial setup, and they just took over and fixed it for us. Then we asked about moving the position of the order fee in the cart, and they just did it for us. Couldn't recommend them enough.

Save your company some money and increase you probability. This app is great! I added in my packing material as part of my cost to customers, so I don't have to eat the cost. I had a little problem figuring out the software programing, but support was great! They sprang into action and not only fix my problem, but made the browser update better. What to go guys!! I would highly recommend this software to help off set some of you cost a pass it to the customer.

We were looking for an app that solve a unique problem of adding service fee to all orders. Thanks to order and product fees plus they unlimited support and excellent customer service we are up and running with our store. They were always ready to assist whenever we encountered a problem. More businesses should follow in they footstep.

Great app! works perfectly on our store and it does exactly what we needed. Customer service is amazing!

Great app, it does exactly what we needed. Tech support was right there to help us get it up and running right away.

Brandinitoffee

2018-04-11

United States

Great app. We charge for insulators during Summer months to ship our products with chocolate. This allows us to separate the cost from the shipping price, allowing more transparency. Great support too.

Great app, the unique in its usage and no alternative can do what this app can .. great customer service.. not easily found in any other app.. (Like)

The app is great, works perfectly. A really helpful tool that fulfills all our needs. But the best of installing this app in our store was all the help we received from the support team. Extremely kind people, very committed and they helped us until everything was set up. Great support, for a great app! Keep the good work guys! Thanks so much!

I own a floral distribution business and needed a way to add a percentage to the cart during major floral holidays in order to make up for increased flower costs (valentine's day and mother's day). The team here set it up for me at no charge and helped me with some adjustments to get it right. Very easy to work with and the app works just as described. I'm very pleased overall.

After some issues in the beginning, the app now greatly improves my shop-usability, customer experience and profit margins! :-) Especially noteworthy is the dedicated support team, which helped my install the fees and even fixed some issues in my shop along the way! Keep it up! :-)

Mageworx simply works great and i highly recommend it. The team provided great support to resolve all the issues I had while implementing their solution which now more than pays for itself!

I have this app set up on two different stores. Great app, good customer service. Highly recommended.

Exactly what we needed to collect online convenience fees for certain services that can be purchased in our store at a lower cost to us. The developers responded with a fix for a problem with tracking changes in the cart after the fee had been applied and now we're very happy with the additional options that this app gives us. Highly recommended if you have a retail store and want to encourage in-store purchases for local services.

App works perfectly and makes it so easy to offer up sell items along with gift wrapping for our customers. The support is beyond amazing! Every question and request was answered quickly, accurately and very professional. I would highly recommend this app to anyone running a store that needs to offer add-ons or up sells on their products.

What a great little app this is and fantastic support too. It required a little tweak to make it do exactly what I needed - which the developer suggested and implemented very quickly. Highly recommended! www.absolutelypure.com

Helpful support, and a very useful app. Easy add ons and options for extra revenue.

10/10 for customer service. These guys helped with everything I needed to get the app going the way I wanted it to. The app itself is also great - customizable and pretty easy to use. I do however suggest asking these guys for some guidance with setting it up unless you are a programmer. Overall - 10/10, would recommend.

This app works great, and greatly improves my team's workflow. On top of that, I requested a feature that didn't exist, and it was implemented right away! I would definitely recommend this app and other Mageworx apps.

When 3M introduced a new premium Paint Protection Film product (ProSeries), we were looking for a way to offer the upgrade on all our kit products. Shopify limits variants to three, so this App saves a major rebuild of our site. Product Fee allows us to offer the upgrade. The option to upgrade appears when a kit is added to the shopping cart. We found set up of the app rather complex, and there were some bugs to work out, but MageWorx took care of all the issues with prompt responses. They are easy to deal with, professional and follow through. Thanks again.

Fantastic and useful App! Developer is very responsive and has added improvements and features to the app as requested.