Reviews for Ultimate Special Offers

Conflicts with topic code, resulting in invalid functionality Technical support staff quickly helped me solve the problem. Very useful app

I had some small issues with volume box when i integrated ultimate offers on my website and Patrick was very helpful and sort it out in couple of hours. Very professional and straight forward. Recommended !!!

It just made my store turn slow and prevent customer to add to cart. Every thing used to be ok before but there was a bug now. I have to remove it! :(

This app has been an important part of our website from very early on. There have been some limitations lately because of Shopify but the team was able to help me work around some features. Thanks to Paige and the team for being responsive!

装上去以后有bug，网站卡的不行，虽然功能强大，但是我的网站运行速度下降了很多甚至打不开，所以我只能卸载了，唉，好伤心，应该是这个代码有问题，希望优化一下吧，而且打开以后英文特别多，得看好久才会用！！！

Steel Pony

2020-08-18

United States

I am rating this app for support. I am just really starting to use this app and have had a few tech issues. The support team was very responsive and resolved each problem that came up.

Good app, great customer support. Have to learn the details of how it works to get all the benefits.

Extremely fast feedback from the Customer Support Team! Every request was answered and solved quickly. Well appreciated. Thumbs up from our side!

Great function and efficient support!! This is definitely a must-have app to deal with the awful Shopify discount function.

Very good support! I dont know how good the APP works but the support is amazing and respons fast. Hope many sales will follow!

I used the app to help set up a gift with purchase promo! James was extremely helpful in meeting all of our needs and helping customize our offer exactly how we wanted it! Would definitely recommend using.

I would have rated 4-5 stars for the app as it easy to install & have various options like BOGO, discount. The only reason for giving 1 star is their support. I have raised a concern almost 5 days back & from the last 3 days, I am requesting for ETA and status. The best part, they don't care & won't revert. Its the worst customer support service. Looking for a replacement of this app.

Shed Defender

2020-08-04

United States

Solid app, customer support is very helpful. It could use some more custom features but for the price its worth it.

Doesn't work. Never got an answer. No help at all. Shows at random products in different languages on different websites...

Refund amount is always wrong when doing partial (Out of stock) refund back to customer. USO Support replied that they have no control over with how discounts must work on the order. Citing it a Shopify platform limitation.

Discounts did not triggered, customers still check out, allowing us to know about this issue. Imaging those who abandoned their carts without letting us know. Support put it to poor internet connection and user clicking back and forth during checkout which caused this issue. The fact that the order confirmation email was shown the discount descriptions but checkout amount did not deduct shows very clearly an issue with the discount app triggering. In the end, a very standard reply to us to get out of this situation. "Our development team is aware of this and we will be looking into a fix for it ASAP. However, I don't have an ETA right now unfortunately" We silently accepted the above reply until last week, we gotten 2 more big orders without discount triggered. This is totally not acceptable for any e-commerce business, big or small.

I was trying to set up a multiple stage upsell, but ran into several issues. James emailed me back the next day with full intention to solve my issues. I went with his idea, because I didn't understand their system enough. As a drop shipper, I recommend this if you are looking to bump up those #s.

very good app. paige helped in in an instant! they also coded some stuff for me very quickly! highly recommend!

Au Revoir Les Filles

2020-07-13

Australia

Love how many different discount combos you can get with this great discount app. James is super helpful and quick to respond, and helped me sort out any issues I have, like using the discount with multiple currencies. He also added an additional promo code box in my code, so customers can use the discount with another voucher from my loyalty program. Highly recommend!

Premier Yarns

2020-07-10

United States

This app works great for what we need. It allows us to apply multiple discounts as well as different kinds of discounts. The support team is always quick to answer and help us figure out any issues.

Conversion rate is the most important metric to any store owner. And no app increases your conversions better than ultimate special offers. It offers multiple features like upsell, bundles, bogos, etc. You don't need to download multiple apps to perform these functions as it will slow your load speed and decrease your conversions. Customer service is also impeccable.

We use this for all of our stores anytime we need to set up a specific type of offer. It's very easy to use and we love it.

The app is good, the only issue is we have not been able to oppen the app, it is very hard, it send an error that reads as follows: saso-www.herokuapp.com closed the connection unexpectedly. As told, the app is good, but we have not been able to use it for the last week or so, sent an email to support got no answear...

One of the best app for discounts . It is very verstile.very easy to use. and best part is it does not look clumpsy on any theme. It is very clean and professional looking. Very good support as well. I used their themes and apps and I have no complains whatsoever. I dont think there is any other app that is better than the ultimate special offers app and i have tried many. this is by far the best one

[Update on 27 Jun SGT] Thanks for the support team’s reminding . Adding one more bug for others reference as below. - this app does not work if customer clicks checkout directly from product detail page or detail list page. Strongly not recommend this app and this vendor with following reason: 1. There is latency to calculate the discount in cart page 2. Discount logic will affect the checkout page translation functions. 3. Company no long term roadmap to fix the above 2 issues. 4. Customer support service is poor, specially if you are not in the same timezone as Canada, good luck to you. I am searching for a replacement of this app.