Reviews for TYDAL Product Reviews App

I am thoroughly impressed with the TYDAL Product Reviews app on Shopify. It delivers exactly what I need, and the reviews are displaying perfectly on my store. The integration is seamless, ensuring a smooth experience for my customers. What truly sets this app apart is their exceptional customer service. Jamie, in particular, was incredibly helpful. They assisted me in removing the branding from the reviews and even provided valuable tips to improve my store. This level of support is rare and greatly appreciated.

I recently had the pleasure of working with Jamie from Tydal's tech support team, and I can't say enough good things about the experience. Jamie was incredibly knowledgeable and efficient in resolving several issues I was facing. Not only did Jamie get everything sorted out quickly, but they also ensured that the app was seamlessly integrated and active on my website. The level of support provided was truly exceptional, and it made a world of difference in getting things up and running smoothly. However, I was disappointed to learn that some important features are missing. For instance, the app does not allow for a dedicated page for reviews, nor does it support displaying customer reviews on the homepage. These features are quite crucial for enhancing user experience and credibility, and their absence is a significant drawback. Overall, while the tech support from Jamie was outstanding, I hope Tydal considers adding these features in the future to make their app even more comprehensive and user-friendly.

The help desk responded very quickly, was polite and helpful, and suggested an option that greatly improved the situation. Thank you so much; I'm giving 5 stars, which are well deserved.

Amazing customer service, always. Easy to set up, easy to use, you can even translate it via Translate & Adapt which is outstanding. I would not think twice and just use this app!

excellent app

great experience with customer service! Able to fix technical issues i was having. Thanks Sam!

The app is very user friendly and have never had an issue with any of the features You can also easily transfer over your reviews from a different app using a CSV file. Also the customer service is really good, (Jamie) was very polite and helped solve my issue and even gave me some advice

very good app , customer service are pretty helpful

Best reviews app

Had a quick chat with Sam, This app is great and the customer service is spot on and quick

application top , on est bien guide pas le service clients!

Fast service with Sam from support! Thank you

After years of using another popular review app and realizing that I was overpaying each month for features I don't use it was time to move. After checking several other apps I found Tydal with the same clean grid layout and on top of that it was free. After reaching out to the support team I was quickly instructed on how to import and move all my reviews to TYDAL and everything worked out smoothly. Very clean and simple review app without an overwhelming amount of unnecessary features.

Hands down best support among any apps on Shopify. Sam was awesome, fast knowledgeable and happy to help. The app itself is simple, robust and it provides everything I need (list reviews instead of grid, ability for customers to upload photo or video, and email reminders for customers to leave a review). Easy 5 stars! Update: I had some issues to show the reviews on the site (problems on my side, not the app), and Jaime was great. She was quick and well informed, tnx.

Enkel app att använda och snabb och bra support via livechatten. Sam i supporten är otroligt trevlig och serviceinriktad. Rekommenderas!

The person I talked to was quick and efficient, and even gave me a couple of bonus tips :)

Nice to get someone on the chat mode for help who can fix things up quick! App works great as well! Thanks!

Really helpful especially with the friendly support by Jamie. Highly recommend for anyone who wants product review app for free

Jamie good job keep up the work. I can say one of the faster reply and best support!

Very happy with this app. Love that customers can add photos. Customer service is excellent. Quick & will resolve issues quickly. I totally recommend it

great support

Great support team

Super helpful, just installed the app but looks good so far.

Thanks for giving us a try! We're constantly working to enhance the app. Let us know if there's anything specific you'd like to see improved. - Kevin & TYDAL Team

Very good app, I hope they will add soon the posibility to add a Review widget in homepage / Review page.