Reviews for TYDAL Product Reviews App

Paul has been a great help, very personable service. He was very friendly and happy to answer any questions I had.

I had a great experience with Paul at Rivo! He was swift and easily made me feel like royalty with his help and kindness! Would definitely recommend him!

One of the best APP so far!!! Easy to install and run. In customer service "Arianne" is very helpful and sorted all my enquiries with in seconds, Highly recommend this APP!!

MumsKitchens NYC

2023-02-09

United States

We just started using this app, had a few questions and reached out. Jel was the person who popped on and what an absolute treasure! Knowledgeable, made excellent suggestions we had not even thought about, and extremely helpful. We are liking the app and look forward to using their other apps as the customer service is top notch. We are definitely recommending this app!

The app is good, the method of uploading a csv file was a bit tricky for me as the format for product id and date seems to change on its own once uploaded. tried spreadsheet and it worked. Th reason i came here to review is the sweet customer service staff. PETE was a great help to me abt using the app and plus he also went an extra mile and provided me with great suggestions for my store. Thanks pete!!

Just set up the app in my store, and was very grateful for the assistance I received from Jel. She was able to verify my store on the app and then also gave me some other assistance in setting everything up in my store. I look forward to using this app.

I received fantastic customer support from Rivo, specifically from their representative Abbie. Abbie was quick to respond, polite and provided exceptional assistance. It's great to see this level of customer service, and I hope Rivo values and retains employees like Abbie.

Only had the app for a few days, and needed a bit of help and Mica was very helpful and sorted out the problem straight away! Even gave me some tips for my website so a HUGE thanks for that! Def a great app and fantastic customer service!

This app works well and is free. Plus their customer support team is awesome. Paul helped very quickly, politely and helped me with questions I didnt even know I had yet!

Answered my questions quickly and resolved my issues easily with a great attitude. Thank you Arianne!

Superb service, Paul was quick and happy to help. Got a few upgrades to additional services along the chat. Very impressed.

Paul made everything a breeze and super simple. 10/10 Customer Service! He repeated my time was patient and understanding.

Great first experience with Abby!! Quick responses and very helpful, having this app on my shop will certainly allow my customers to give me honest feedback on my products which will help me showcase the right products for my audience. Looking forward to great success with Rivo Product Reviews!!! Thanks again Abby! :D

The best customer support ever. Arianne was just outstanding. I truly mean that. She was so helpful. If I could give her 10 stars I would. She is the best and Rivo products are the best.

New to the app, but it looks good so far and I like the ability to customize where the reviews and ratings show up. Shout out to Paul for great customer service!

Great customer service, they are super kind and helpful. I also use two of their apps and plan on adding another one, thank you!

Jel was amazing at helping me set everything up! Helped me with some extra advice. Pretty amazing lady

Very grateful for the support that Arianne gives me today. I'm building my first dropshipping website so I am very unprepared and I miss a lot of things on the way. Arianne was so helpful through the chat and I really appreciate her kindness. Thank you again.

Pete was really helpful and sorted out my issue right away. He also offered another useful suggestion for something else I could do to improve my shopify store and gave me a link to help. Loved the funny gifs too. Great customer service.

This hot trendy app has generated so many customers for my business with their personalizable ad options! I had the best customer service experience with Paul, who was incredible and offered me things I didn't even know I wanted! I highly recommend to anyone trying to start a business. Texas, USA

I started dealing with "Rivo" through using their application "Rivo Popups - Email Pop ups". And because of its elegant, brilliant, logical, smooth & simple way of displaying & functioning, I decided to visit "Rivo's Page" just to discover more about their products; well using their Popups App gives me a proof of professionalism in coding & programming! Power of Simplicity, I advise you all to have it to increase your Clientele Data Base! Then I decided to have "Rivo: Rewards, Loyalty Program" on my store. It's a decision that ascends my store to a complete distinctive level of Online Business. Complex but yet simple to deal with. Unique concept but aiming to target you the most possible sales out of your store's visitors. As regards "Rivo's Support Team", I feel speechless to describe how Friendly, Professional & Creative They're. I feel lost for words, especially after dealing with them. When you have an issue to solve, they don't only do what needed to fix it but they provide you the right method to upgrade your store! Thank You All!!! Thank You Florencia!!!! Best, Has'san ATA Moaty

The product works great. Easy for the customer to use and can send review emails. Paul helped me quickly. Thank you!

Pete was really helpful and knowledgeable as well. He gave me a suggestion to improve my shop while helping me install the app. Kudos to the Rivo team for having such a great customer support. Thanks

Arianne from Rivio reviews provides exceptional customer service. Her patience and willingness to assist with any issues make her stand out as a true asset to the company. She consistently went above and beyond to ensure that my every customer need was satisfied and met. I highly recommend reaching out to her for any support related concerns as she will be more than happy to help. Arianne is the epitome of what great customer service looks like and I couldn't be more impressed with her. Thanks again Arianne.

The representative Arianne, was extremely helpful. She originally helped with removing the branding from my site, but even when the extra mile to give me a couple of pointers and the web links to help with my store. Will use this and further products in the future from the company!!