Reviews for TYDAL Product Reviews App

The support team is amazing! Jamie was very professional and patient with us as we were trying to import our reviews in our Shopify store. Very happy with the service. Thank you Thank you for the wonderful feedback! We're so happy to hear that our support team was professional and patient in helping you with the review import. We're always here to assist—thank you for choosing us! 😊 - Kevin & TYDAL Team

Jaimie Helped me out a lot with the email discounts and explaining how everything works. I especially loved the additional suggestions she made for our store as well as the compliments on our site and the follow on instagram!! Mother & Maiden Tallow is very grateful for your wonderful customer service! Thank you for the kind words! We're so glad to hear that our support team was able to help with the email discounts and offer additional suggestions for your store. It’s great to know you felt appreciated and supported. We're always here if you need anything else! 😊 - Kevin & TYDAL Team

The Support Team (Sam) is fabulous. They solved all my queries instantly. Overall the app is good for collecting reviews. Looking forward to the new features Fantastic! We're so glad our support team was able to solve your queries instantly. We're excited for you to explore the new features, and we're always here if you need anything else! 😊 - Kevin & TYDAL Team

The app is good and easy to access. Also, the chat support is happy to help - Jamie We're so glad to hear that the app is easy to use and that our chat support was helpful. If you ever need anything else, we're always here to assist! 😊 - Kevin & TYDAL Team

Sam provided excellent support by removing the app’s branding on the widgets. He also added my store to the priority server queues and removed the email-sending limit for unlimited emails, which was a nice bonus. His assistance was prompt and efficient, making the entire process smooth and hassle-free. Appreciate the support! Thank you for the amazing review! We're thrilled that our support team provided prompt and efficient help with removing branding and enhancing your store's capabilities. We're always here to ensure your experience is smooth and hassle-free! 😊 - Kevin & TYDAL Team

Sam was very personable and efficient. Above and beyond what I requested and I am confident I will throughly enjoy the ease of the app based on my experience with Sam. We're so happy to hear that our support team went above and beyond to assist you. We're confident you'll enjoy using the app, and we're always here if you need anything else! 😊 - Kevin & TYDAL Team

It's the great app and great service in the support from Sam! I was looking for some solution for my reviews and when I discovered this app all my questions just disappeared. And also Sam send me the import file template and instructions how to do my task much easier that with manual work and that was super solution! Thank you so much! Thank you for the wonderful review! We're so glad the app provided the solution you were looking for and that our support team made the process easier for you. We're always here to help—thank you for choosing us! 😊 - Kevin & TYDAL Team

You are the most professional and enthusiastic customer service I have ever seen, Helped me solve a lot of problems，Highly recommend this app Thank you for the amazing feedback! We're thrilled to hear that our customer service made such a positive impact and helped solve your issues. Your recommendation means the world to us! We're always here if you need anything else! 😊 - Kevin & TYDAL Team

I had an amazing experience with the app and Sam’s support! The app is super user-friendly, and Sam was incredibly helpful throughout the entire process. The instructions were clear, and everything worked seamlessly. I'm really impressed with the service and how easy it was to upload and manage everything. Highly recommend this app to anyone looking for great functionality and outstanding customer support! Thank you for the fantastic review! We're so happy to hear that the app has been user-friendly and that our support team made the process smooth for you. Your recommendation means a lot to us, and we're always here if you need anything else! 😊 - Kevin & TYDAL Team

The support was very friendly and helpful. The app is for free and contains features, which costs a lot of money on other apps (for example the discount code option). Happy with this app Thank you for the awesome review! We're so glad you're happy with the app and that the support was helpful. We’re proud to offer great features for free, and we're always here if you need anything else! 😊 - Kevin & TYDAL Team

fantastic help Thank you for the kind feedback! We're so glad we could help. If you need anything else, feel free to reach out! 😊 - Kevin & TYDAL Team

Super application simple à utiliser et très bien organisée et complète, l'équipe est à l'écoute et disponible, tout fonctionne très bien. Je conseille pour les boutiques qui aiment mettre en avant les avis des clients. Il y a aussi la possibilité de modérer les avis, et d'envoyer des mails pour rappeler aux clients de mettre des avis. Beaucoup d'options très sympas ! Merci pour cette superbe critique ! Nous sommes ravis d'apprendre que l'application fonctionne bien pour vous et que vous appréciez toutes ses excellentes fonctionnalités. Votre recommandation compte beaucoup pour nous ! 😊 - Kevin et l'équipe TYDAL

We've been using TYDAL Product Reviews App on our Shopify store, and it's been a great addition to our website. The app works smoothly and fits perfectly with our design. The customer service, especially Sam, was incredibly helpful with quick responses and support whenever we needed it. Highly recommend! We're thrilled that TYDAL Product Reviews has been a great addition to your store and that our customer service was able to assist you effectively. We truly appreciate your recommendation! 😊 - Kevin & TYDAL Team

Setting it up has been super easy, and the chat support is great! Thank you for the great feedback! We're so glad the setup has been easy for you and that our chat support has been helpful. If you need anything else, feel free to reach out! 😊 - Kevin & TYDAL Team

L’application n’est pas encore testée, d’où les 4 étoiles. Mais le service client est vraiment top ! Je remercie Sam Merci pour votre retour ! Nous sommes ravis que vous ayez eu une excellente expérience avec notre service client. Nous sommes impatients que vous testiez entièrement l'application, et si vous avez besoin d'aide, nous sommes là pour vous aider ! 😊 - Kevin et l'équipe TYDAL

Super easy to install and customize. Great immediate superfast support from Sam. Thanks Guys. Fantastic! We're so glad to hear the installation and customization were easy, and that our support was quick and helpful. We're always here if you need anything else! 😊 - Kevin & TYDAL Team

Most of things that I want is provided in this app! Quick shoutout for Jamie for helping me !! Thank you Thank you for the awesome review! We're so happy to hear the app meets your needs and that our support team could assist you. If you ever need more help, we're always here for you! 😊 - Kevin & TYDAL Team

COMPLETE AND UTTER RUBBISH! I had it installed and fully set up since mid-December (Now End of Feb 2025 I'm rewriting this). It turns out, after all the sales were made and all were confirmed on their system, that NOT A SINGLE EMAIL REQUEST WAS SENT OUT!!! So this application does nothing! Not even the one thing they say it does! Don't waste your time on this and lose out on reviews because this rubbish doesn't work at all! Honestly waste of time! Thank you for the awesome review! We're so glad you're loving TYDAL and our customer service. We’re excited to support you with any future apps—let us know if you need anything else! - Kevin & TYDAL Team

Just started using this app, support is great! Thank you for the feedback! We're glad to hear you're enjoying the app and that our support has been helpful. Let us know if you need anything as you get started! 😊 - Kevin & TYDAL Team

Highly recommend the app! Does a great job of collecting our customers reviews. Jamie from customer service was amazing and so helpful. Thank you for the wonderful review! We're so glad the app is helping with your customer reviews, and we're thrilled to hear that our support was amazing and helpful. We truly appreciate your recommendation! 😊 - Kevin & TYDAL Team

Great support and easy to work with. Thank you for the feedback! We're so glad to hear that our support has been helpful and easy to work with. We're always here to assist whenever you need! 😊 - Kevin & TYDAL Team

Sam was amazing, the queue in time was quick and its my first time getting introduced to Tydal. So far the integration was seamless and Sam did everything very quickly. He even suggested on some minor changes to our website which he is very attention to detail. Very appreciate the expertise! We're thrilled to hear that your first experience with Tydal was seamless and that our support team provided valuable suggestions. We’re always here to help and appreciate your trust in us! 😊 - Kevin & TYDAL Team

Easy set-up and loads of features. Terrific customer support service with quick responses. Would definitely highly recommended! Thank you for the amazing review! We're so glad you had a great experience with the setup and our customer support. Your recommendation means a lot to us! 😊 - Kevin & TYDAL Team

good support Thank you for the feedback! We're happy to hear you had good support. Let us know if you need anything else! 😊 - Kevin & TYDAL Team

Quick response and great customer service!! Thank you for the awesome feedback! We're so glad you had a great experience with our customer service. We're always here to help whenever you need! 😊 - Kevin & TYDAL Team