Reviews for TYDAL Product Reviews App

The TYDAL app is user-friendly and efficient, offering a smooth experience. Sam from chat support was incredibly helpful and resolved my issue promptly with excellent customer service. We're so glad our app is user-friendly and that our chat support helped resolve your issue promptly. We truly appreciate your kind words—always here to assist! - Kevin & TYDAL Team

When I first saw the app, I liked it a lot. I took the time to fully set it up, but when it came to importing the reviews I had, the problems started. Out of 23 reviews, only 3 or 4 would upload. I followed all the steps, checked the emails, the product codes, etc., but the issue persisted. My last option was to contact the online support team, but my experience wasn’t the best. They took too long to respond, and at one point, they just stopped replying. Later, someone else wrote to me, supposedly taking over from their colleague. Guys, the minimum you should do is let customers know if another person will be handling the case or if the wait time will be longer. Not everyone has time to spare, and many of us use our sleeping hours to work.

Great help and fast response Thank you for the awesome feedback! We're glad the help was fast and effective. If you need anything else, we’re here for you anytime! - Kevin & TYDAL Team

Just installed this app. seemed very easy. went onto chat and Jamie was extremely helpful and helped get the app up and running. we are currently using another app but it is starting to cost too much, so this one being free is wonderful. Great to see someone supporting and helping us small business's. Wonderful! We're so happy that the app was easy to install and that our support team helped get everything up and running. It's great to know the free plan is a perfect fit for your small business. We're here to support you as you grow! - Kevin & TYDAL Team

I can't recommend Jamie and her customer service highly enough! I was having a few issues with the Shopify review app, specifically with removing the default branding, adding some extra features, and troubleshooting a problem I was having uploading reviews. Jamie was incredibly helpful and responsive throughout the entire process. She patiently guided me through each step, clearly explaining the solutions and ensuring everything was working perfectly. Thanks to Jamie, my review app is now exactly how I need it, and my reviews are finally live! If you're looking for top-notch support for this review app, Jamie is the person to go to! Thank you so much for this amazing review! We're so glad that our support team was able to guide you through the process and resolve all the issues. It's awesome to know your review app is now working perfectly! We truly appreciate your kind words and are always here to help whenever you need us. - Kevin & TYDAL Team

Extremely user-friendly! Most importantly, the support staff is incredibly helpful and always available to assist you! Best regard BellBees.ca Your Beauty Boutique! @ bellbeesm We're thrilled to hear the app is user-friendly and that our support team has been so helpful. We’re always here to assist whenever you need! - Kevin & TYDAL Team

Volle Sterne für einen super schnellen Support und tolle Hilfe bei der Umsetzung! Danke Vielen Dank für die tolle Bewertung und die volle Punktzahl! Wir freuen uns sehr, dass der Support bei Ihrer Implementierung schnell und hilfreich war. Wenn Sie sonst noch etwas brauchen, zögern Sie nicht, uns zu kontaktieren! - Kevin & TYDAL Team

Simple and easy to use. The support from Sam was top tier. Recommend to anyone 5/5* Thank you for the awesome review and the 5-star rating! We're thrilled to hear that you found the app easy to use and our support top-notch. We truly appreciate your recommendation! - Kevin & TYDAL Team

Great support, great app. thank you! Thank you so much! We’re so glad you’re happy with both the app and the support. If you need anything else or have questions in the future, don’t hesitate to reach out—we’re always here to help! - Kevin & TYDAL Team

I had the pleasure of working with Sam, who was incredibly helpful in guiding me through the app. Sam took the time to answer all my questions and ensure I understood everything clearly. Not only was Sam patient and knowledgeable, but also kept a keen eye on what I needed, making sure I was well taken care of. Excellent customer service – I truly appreciate all the assistance! Wow, thank you for such a thoughtful review! We're so glad to hear our support team was able to guide you smoothly through the app and provide all the assistance you needed. We truly appreciate your kind words! If you need anything else, don't hesitate to reach out—your satisfaction is our top priority! - Kevin & TYDAL Team

zur App selbst kann ich nich nichts sagen, aber der Support ist erstklassig! Vielen Dank für das tolle Feedback! Wir freuen uns, dass Sie mit unserem Support so gute Erfahrungen machen. Wenn Sie jemals Hilfe mit der App oder irgendetwas anderem benötigen, sind wir jederzeit für Sie da! - Kevin & TYDAL-Team

Very glitchy - when you remove the app it leaves pieces of code all over the place - for example having deleted the app I now cannot remove the blank 5 star ratings underneath all of my products. I also cannot seem to get onto their support team without reinstalling the app. Absolutely stupid and incredibly disruptive.

Jamie is a really good help, she explains things very well! Thank you so much for the kind words! We're so glad to hear the explanation was helpful. We're always here to support you—let us know if you need anything else! - Kevin & TYDAL Team

Thank you! You're very welcome! If you ever need more support or have any questions, feel free to reach out—we're here to help! - Kevin & TYDAL Team

Tydal has been a great and helpful app. The fact that is free of use is amazing! Also a big thanks to Jamie for helping me and even teaching me how to put a favicon on my website.. You guys are amazing! We're thrilled to hear that Tydal has been helpful and that our support team could guide you through adding a favicon to your website. We’re always here to help—thank you for your kind words! - Kevin & TYDAL Team

I had an small issue with the TYDAL Reviews app, and Adrian provided outstanding support! He was quick to respond, patient, and incredibly knowledgeable. He not only solved my problem efficiently but also guided me through the process with clear explanations. Customer service like this makes a huge difference! I highly recommend TYDAL Reviews, not just for its great features but also for the top-notch support team. Thanks again, Adrian! Amazing! We're so glad our support team was able to resolve your issue quickly and guide you through the process. Your recommendation means a lot to us—thank you for choosing TYDAL Reviews! We're always here to help whenever you need us! - Kevin & TYDAL Team

customer service was great We're so glad to hear that you had a positive experience with our customer service. If you need anything else, we're always here to help! - Kevin & TYDAL Team

I came across this app and didn't know what I was doing, but I knew I desperately needed a review section for my Shopify. Adrian was incredibly helpful going the extra mile to try and get things figured out for me. It's very much appreciated! We're so glad our team could help you get everything figured out for your Shopify review section. We’re always here to go the extra mile for you—thanks again for your kind words! - Kevin & TYDAL Team

Great job and quick service in helping with the functions of the website. Thank you for the kind words! We're glad to hear we could help with your website's functions quickly. If you ever need more assistance, we're always here to help! - Kevin & TYDAL Team

So far so good! Easy to install and setup. Customer support is fast and top notch. Bravo, TYDAL! We're thrilled that the installation and setup were easy and that our customer support exceeded your expectations. We’re here to keep things running smoothly—thanks again for your feedback! - Kevin & TYDAL Team

Great review app! It's easy to use and the chat support is helpful with any questions you may have (thank you, Jamie). Thank you for the positive feedback! We're so glad you find the app easy to use and that our chat support has been helpful. If you ever have more questions, we're here to assist anytime! - Kevin & TYDAL Team

I had an issue with a customer leaving a review and contacted customer service and they were prompt in responding. It turned out that I didn't need the help because it worked. Great customer service, professional and friendly. Thank you for the great review! We're happy to hear that everything worked out and that our customer service was prompt and helpful. We're always here for you if you need assistance in the future! - Kevin & TYDAL Team

Jamie was very helpful and efficient. Thank you for your feedback! We're glad to hear that our support was both helpful and efficient. If you need anything else, don't hesitate to reach out! - Kevin & TYDAL Team

Excelente atendimento da Jamie! O app é muito bom, fácil de configurar e tive o melhor atendimento! Ficamos muito felizes em saber que você achou o aplicativo fácil de configurar e que nosso serviço superou suas expectativas. Estamos sempre aqui para ajudar e agradecemos suas palavras gentis! - Kevin e equipe TYDAL

I had the pleasure of working with Sam, who assisted me with installing the review app on my website. He was exceptionally friendly and provided clear, helpful guidance throughout the entire process. Thanks to his support, everything was set up smoothly, and I’m very grateful for his professionalism and excellent customer service. Highly recommend! We're so glad our support team made the installation process smooth and easy for you. Your recommendation means a lot to us, and we’re always here to provide more assistance whenever needed! - Kevin & TYDAL Team