Reviews for TYDAL Product Reviews App

Jamie was a lifesaver! She quickly helped me remove the branding, making my store look sleek and fully mine. Fast, friendly, and fiercely effective — Jamie's got the magic touch! ✨ Highly recommend!

This is an awesome product. As a startup shop, this helped me get the all-important reviews to be able to grow as a business as well as learn from the reviews to improve my products. I wish Tydal the very best as it is a great product.

Great service! Very fast responses from the team at TYDAL!

Wow Thank you so much Sam, talk about super great support, so happy to have found this app.

Great customer service

Very helpfull!!!! Quick !!!! and Supportive. Thank you very much

Great customer service from Sam. I love how it's free and easy to use. The reviews help make my store look a lot more credible! I've experienced the review glitch some are speaking of (when you click a button it brings up the entire review instead, or a different one altogether, but it's a bit of a minor inconvenience compared to all the positives!

Awesome support team. Quick to respond, and helpful with any issues. Appt is simple and easy to use.

i was facing bit issues in my store and their team was so cooperative and friendly. I'm so satisfied with them. Thank TYDAL TEAM.

Great customer support so far and very good app

amazing customer support

Customer support, particularly from team member like Sam, is frequently praised for being responsive and helpful. However, some users noted that the app lacks certain features, such as a dedicated review page and the ability to display reviews on the homepage. Despite this, the overall feedback is positive, with many merchants recommending the app for enhancing customer trust and improving store reputation.

great app, fast response

Jamie was super helpful, quick in responding and really polite! Aboslutely recommend this service, they even went above and beyond in recommending me some changes to my site - which was greatly appriciated!

Excellent communication from Jamie today, so seamless and pain free. She went above and beyond to even improve the look and feel of my store. So happy with the help I received and would 110% recommend.

Incredibly helpful customer support. and User friendly app

Great Customer Service!

Great experience so far and Adrian has been a great help

Outstanding and cooperative support. They helped me with all the basic setups. I recommend it to store owners.

A great app to start your Shopify store with

TLDR: Awful app, Had a horrific time with the support staff in the end had to uninstall this app and move to a different review service that we are beyond satisfied with. Installed this app, didn't look too bad, had a alright feature set for the price, shortly after installing we noticed that review requests were being sent out immediately despite having set them in the app to send 14 days after dispatch, we flagged this to support and a ticket was opened after months of chasing and asking for a timeline on the resolution we got nothing, not being able to bear the harm being caused, and not receiving any reviews due to the immediate request(Before customers had received their orders) we were left with no choice to remove this app from our store and move over to a different provider that we are extremely happy with. We will not be using this service ever again and I encourage you not to either!

pretty good

So far so good. I've not had any issues and the setup was easy.

The app was easy to set up and customise for my store, and Adrian was so kind and efficient. I am still setting things up in Shopify, but I'm so appreciative of the very kind customer support and the very affordable app (at a time when I'm not making sales yet!).

Great people best customer service. Highly recommended. Sam great guy. App is also very good