Mastoreo
2023-06-26
United States
Chette was wonderful in answering all critical questions for my business and really helpful. I would suggest trendsi as one of the best vendors around.
2023-06-26
United States
I love Trendsi! The fashion is always on trend and ALWAYS new and exciting! Customer Service Assistants Mia, Allan & Gretle, along with others, are always very professional, kind and thorough in assisting anything I need - and no long waits like other chats! They are available 24/7 and very responsive at any time of the day. I would (and have) recommend Trendsi for dropshipping anytime! Trendsi is a company I admire and have watched develope tremendously since I joined. Good on you Trendsi - Keep going strong!
D'Zani Fashion
2023-06-25
United States
I just found out about Trendsi and spoke to Allan and he was awesome! Answered all my questions clearly, very professional! Thank you Allan! Today 06/25/2023 contacted Trendsi and got Anya, I couldn't understand why I kept getting error "Page Unresponsive", but it only happened on Trendsi website, but Anya was very professional, extremely patient trying to figure out why this kept happening. I started getting very upset, because I finally found a platform where customers don't have to wait "Forever" to receive their products and now I'm experiencing issues omg, but Anya continued to be professional and extremely patient. To make long story short, I figured out it was my browser, although Anya kept telling me and leading toward the browser it just would not register. After further troubleshooting it was extensions I had on my browser! I contacted Trendsi and got lucky to get Anya again, I got the opportunity to apologize to Anya for kept asking to speak with someone other than Anya and as from the start Anya still professional and patient. Thank you Anya for be available when I really needed assistance! I am grateful! Thank you!
Evella Gray Boutique
2023-06-25
United States
I am a new boutique owner and so far my experience with Trendsi has been wonderful! It’s so easy to add products from Trendsi to your Shopify store. My first order process was a little confusing so I chatted with Trendsi rep Anya and she was so helpful providing the information I needed to clarify the process for me. Overall a great experience so far!!
Something for Everyone
2023-06-25
United States
10 out of 10. Raymart was extremely helpful, patient and understanding while helping me figure out what was holding me back. Thank you so much Raymart.
Marianela's Exclusive Shop, LLC
2023-06-24
United States
Just open an account with Trendsi and I had a few questions and doubts. I used their chat box in which Czar helped me. She answer all questions that I had and was very helpful and kind. Hopefully, it will be a good experience!
Jaymees Closet
2023-06-23
United States
Fantastic customer service. whenever I have a question they make sure they get me an answer quickly. I have used Trendsi a few years ago and I must say there has been even better improvements. Thank you Anya for all your help.
Mi and Gi Boutique
2023-06-23
United States
Chette was wonderful to help me get the Trendsi app set up. I am new to Shopify and she was very patient and helpful.
Style Me Rotten
2023-06-23
United States
The set-up process has been great so far! Thank you to Chette, who helped me with my questions about starting!
FanciHD
2023-06-23
United States
I am not new to Shopify but new to Trendsi. I felt in love with their products, photo styling and, wide variety of colors and sizing. It took a little while to efficiently add items to my store by making smaller and item specific collections before sending it over to my store. I am still very early in the process and my store has ben open less than a week. There is one issue that is concerning and I'm currently navigating through. If you would like to sell using Google or Amazon, there is necessary product information that Trendsi does not provide which have proved to be quite frustrating at the moment. There is a solution, but it's just one more thing to list of things you have to do to for your store to be successful. I will say that Gretle was a great help in helping me sort out this issue. I am also a little concerned about shipping and hope these issues have been addressed from the other sellers' complaints. Aside from that, I'm excited to see what happens.
Vitality Grove
2023-06-22
United States
This was my first time using the chat for customer support. Raymart guided me through the process of adding the shipping to my store. Definitely, I can see that Trendsi cares and its staff can direct you step by step. Thank you!
Oak Supply
2023-06-22
United States
Anya was very helpful and fast on the support! Helped me with my questions and my account. Thank you so much :)
Bold wear
2023-06-22
India
Anya is so responsive and humble she resolved my query quickly. Thank you anya i am happy your response.
Poppy Chic Boutique
2023-06-22
United States
I am a completely new user of Shopify & Trendsi. I received 5 orders in the first 2 days of launching my website. I had a lot of questions regarding "Fulfillment" and "Delay Processing". Anya from customer service helped me so much! She was Awesome! She was very helpful and very patient. I learned new things :) I found Trendsi on social media and knew I wanted to work with them. Dropshipping is definitely the way to go. I hope to continue to grow and learn more about the process. I know that if I have more questions, Trendsi Customer Service will be there :) Poppy Chic Boutique
Phoenix Paradise Life
2023-06-21
United States
Czar was kind, patient and extremly helpful! solved my issue quickly and efficiently. Thank you so much!
STYLEZ FOR YOU
2023-06-21
United States
good customer service thank you everything was corrected thank you i cant help to get more help when i needed it very helpful
Sunflowers & Cotton T's Boutique, LLC
2023-06-20
United States
Maridom was such a sweetheart! I had my first order through Trendsi and was nervous about shipping. She looked up the order and made sure we were good to go! I really appreciated it. Thank you so much Maridom!
La Zinnia
2023-06-20
United States
Jenny has been amazing. Very quick to respond and to help. Shes also very thorough with any explanation to make sure i can understand which i love. I would highly recommend her.
StrongHer Fashion
2023-06-20
United States
I've looked through a lot of sites to find my supplier and I hope no one finds this place cause I want it ALL TO MYSELF! Chette was a huge help and answered all of my dumb questions with patience, kindness, and was very informative. if you don't use this app, fine by me cause this is untapped gold!
Black Barn Boutique
2023-06-19
United States
Jenny was so helpful when I could not get my collections to populate to add new items to. She was able to troubleshoot somethings & walk me through how to fix it so that I could continue to stop my boutique with Trendsi products! Had another issue & Chette was able to walk me through it, then was able to help me with 3 different issues after, all within under an hour. If I had to figure it out on my own, it would of taken me days! Thanks so much for quick- helpful assistance!
mybosszilla.com
2023-06-19
United States
Czar Helped me gain some understanding about something I was unaware of. The information was very helpful.
Michelle's Attic Treasures Gift & Thrift
2023-06-19
United States
Excellent customer service. In fact they answered my question in like 5 minutes. Thank you so much!!
T4x Quadruple Love
2023-06-19
United States
Raymart was an amazing help when I couldn't get into my account. He was very fast and was bale to solve my problem in less then 5 minutes. Also extremely polite and asked if I needed more help. Excellent customer service
2023-06-18
United States
Chette was great! First Trendsi order in the books and was unsure on some of the processing. Had a few things I didn't finish setting up and was able to get that completed and confirm order was there and ready to go!
cunny
2023-06-17
United Arab Emirates
Great Support team, thank you "Gretle ", "Mia" and "Angelo" and "Chette" for your valuable support. they are professional and well trained to answer your questions and they try to help always