Savvy Stylish
2024-06-05
United States
This is my most recent update on Trendsi as it comes to shipping. If I were to do it again, I would definitely rethink the about the relationship with Trendsi. Their customer service is available, but they are hardly any use at all. Constant delays with shipping and even worse the customer service seems to have no clue at all. They are available and provide lip service at best, and provide timely updates that "we are still working to get the latest and will update you on the latest ..." In the past 30 days for the orders we have sent over, it has been extremely challenging. While their app is good, which anybody can do these days, their operations is almost ineffective and extremely customer unfriendly. ----- Trendsi's customer service is very good. I worked with Chette on a pricing issue and she helped immediately. Very nice! Another day, another wonderful service from Lorie - thank you for help with bulk uploading.
Sand Siren
2024-06-05
United States
Excellent support! I'm very new with managing an online store. Joel was extremely patient and understanding and helped me solve my problem.
Oceánicas
2024-06-05
United States
I am new to drop shipping and had some questions about order processing. "Joel" was the one who helped me in the TRENSI chat and was very helpful. He guided me and explained everything to me so I could clarify my doubts. Excellent customer service. Very pleased.
esellersstores
2024-06-05
United States
Trendsi is the best dropping platform I have used. The customer service is excellent. I recently connected with Harold and he resolved my issues professionally and with speed. I will always recommend them any day.
My Witchy Girl
2024-06-04
United States
Love the products and customer service. Raymore and Russette are very helpful.
Securing Secrets Boutique LLC
2024-06-03
United States
During our time starting our business, we have had a lot of ups and downs and we are constantly learning. Due to this, we have had multiple hoops to jump through and we value the patience and consideration that the Trendsi team has had with us. We made a little slip-up today with some documents and Chette was happy to help us find a solution. They ensure your business is secure and help when mishaps happen. Thanks again Trendsi and Chette!
Trendy-Tech
2024-06-01
United States
Harold the customer support was very helpful and answerd me of every single question i asked a geart app with a great customer support
Luxe Envy
2024-06-01
United States
Trendsi has been AMAZING so far. Being able to integrate with Shopify without paying out of pocket for products is incredible. Their support team is also on top of everything! Harold helped me figure out some inventory issues with my site. I was nervous about receiving tech support via chat, but he was able to direct me in a way that fixed my website! THANKS HAROLD!
The Fair Lady Shop
2024-05-29
United States
Trendsi is the best dropshipping app I've used. It's super easy to sync with Shopify and find products for my store. The customer support is amazing. Joel did helped me with a technical issue, and he was friendly and helpful, also solved my problem quickly. I like how easy it is to use Trendsi and the fantastic support team. Highly recommend it!
Kyublis DZigns
2024-05-29
United States
The company offers stunning fashionable options for women. Many of the fashions look customizable for those looking to personalize. Love the customer service! Harold helped answer many of my questions about the setup and processes. Moreover, the integration into my store was seamless and super user friendly. I was also able to make layout adjustments and AI edits to the product descriptions. I have a custom layout made by a website designer so I am so glad it works for us. I just wish they offered men's fashions.
The Silky Way
2024-05-28
United States
Raymart was so helpful I would recommend trendsi to anyone and they are there at anytime to help you
Krush Kandy
2024-05-24
United States
Chette is very helpful in solving issues.
wanderinwillow
2024-05-24
United States
Spoke with Dave this morning from customer service regarding the status of an order, and he answered all my questions. New to the site, and he was very helpful.
Zombie Squad
2024-05-23
United States
Great response on all concerns. Very patient with all the questions that I had to ask all at once. Love the professionalism that I received.
Norie Rae
2024-05-23
United States
Trendsi is great! Easy setup! Always able to use chat to get my questions answered. Harold is very helpful and makes sure my questions are answered.
Carestylebeauty
2024-05-22
Poland
The support service is excellent, the manager Harold answered all my questions!
Chela’s Boutique
2024-05-22
United States
Spoke with Joey on Customer Service and I love how he took the time to actually explain to me everything I needed to know, since my last store was manual and this one is automated, I am very excited and scared at the same time, but he made me feel very comfortable. Thank you! I love my store and this is all thanks to you guys!
The Grace Gear Collective
2024-05-22
United States
Joel was quick and efficient in solving my technical issue. Super appreciate the fast response and speedy resolve! Love Trendsi
Trandify Deal
2024-05-22
India
great... Joel Representative will help me a lot regarding the issue.
K-Far Designs
2024-05-21
United States
I was having an issue with my shipping settings. I opened a chat with Raymart and he walked me through the process. He made it so easy and even sent screenshots to help. My problem was solved and I am up and running thanks to Raymart!
Tropical Beyond
2024-05-21
United States
I had trouble connecting Trendsi to my Shopify store but Raymart with Trendsi support was very nice and helped me connect it immediately. Very Satisfied with my first customer support experience. Looking forward to continuing business with Trendsi.
Bella Joy Fashion Boutique
2024-05-21
United States
I really love using the Trendsi app. Setting my store up was easy. I had a question today and was helped by Dave. He was quick answering my question. I would recommend using Trendsi and if you need any help the support is there when you need it.
1 Stop Shop
2024-05-21
United States
Raymart always answer my questions in a timely manner he’s great I really like working with him
Jolivida
2024-05-21
United States
I have had to reach out twice to support and Dave and Joel were superior both times. Grateful to have someone available 24/7 to assist as I learn to navigate the system.
Adore Diva
2024-05-17
India
Trendsi support team is one of the great !!! :-) talked with joel and dave in recent days both are so kind and helpful. <3