Reviews for Trendsi: Fashion Dropshipping

Efficient and fast professional service. I am personally in touch with a representative named Dave - very quick response and of course courteous and professional. Highly recommend working with them

Trendsi support helped us get started adding our products and correctly setting our shipping rates. My support person Dave was very helpful and quick to respond. Hopefully we won't need to contact support too often but if we ever have to we know it would be resolved quickly.

I recently had the pleasure of interacting with Dave, an advisor from Trendsi, and his customer service was exceptional. As a first-time customer, I had numerous questions regarding my order, and Dave addressed each one with remarkable professionalism and thoroughness. Review of Dave's Customer Service Responsiveness: Dave was incredibly prompt in his responses. From the moment I reached out with my inquiries, he responded quickly, ensuring that there was minimal waiting time. This promptness made me feel valued as a customer. Knowledge and Clarity: Dave demonstrated a deep understanding of the products and the ordering process. His answers were clear and concise, leaving no room for confusion. He patiently explained each step and provided detailed information on the items I was interested in, which significantly enhanced my confidence in making the purchase. Friendliness and Professionalism: Throughout our interaction, Dave maintained a friendly yet professional demeanor. His polite and courteous approach made the experience pleasant and stress-free. It was evident that he genuinely cared about my concerns and was dedicated to providing the best possible service. Problem-Solving Skills: There were a few issues I needed clarification on, such as shipping details and return policies. Dave addressed these efficiently, offering practical solutions and alternative options when necessary. His ability to resolve potential issues before they escalated was impressive. Follow-Up: Dave didn't just stop at answering my questions. He followed up to ensure that all my concerns were addressed and that I was satisfied with the information provided. This follow-up was a testament to his commitment to excellent customer service. Conclusion Overall, my experience with Dave at Trendsi was outstanding. His responsiveness, knowledge, friendliness, and problem-solving skills made my first order process smooth and enjoyable. I highly recommend Dave and the Trendsi customer service team for their exemplary support.

Thank you Dave for all of your help today! You were AWESOME!!!! I appreciate all that you did for me and all of the information that you provided today!

Had a wonderful experience today, all my questions were answered. The representative was very knowledgeable and fast with getting me answers. Thank you Chette you are the best!!

I hate having to write a bad review but the situation deserves it. I've had a disappointing experience lately with Trendsi recently. Among several orders with the same situation, I am going to mention an important one. Shipping Delay: The shipment took much longer than expected. Lack of Communication: I was not notified that they had run out of fabric, which caused an additional delay. Inferior Quality: The pieces sent were of a fabric of poor quality, different than expected. Incorrect sizes: The garments received were smaller than normal. This situation negatively affected my business and the relationship with my client. I appreciate that Trendsi considers improving in the following aspects: Proactive Communication: Notify customers of any problems with inventory or delays. Quality Control: Ensure that the materials and sizes are consistent and of high quality. Improvement in Shipping Times: Reduce shipping times to meet the promised deadlines.

good

Easy to use! I'm glad I found Trendsi

This is the first and only company we work with that offers outstanding, knowledgeable, and fast customer service! Thanks a lot, Lorie.

Excellent customer service from Chette! She answered all my questions quickly and professionally. The issue with my account was resolved. Highly recommend!

Lorie was great with her assistance with cancelling an order today. She was super kind, friendly, and really helpful. thank you so much for your assistance today, girly!

Hi maximtrendz Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎

Hello Saalina Shop, Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎

So far I truly love the products that the store has to offer.

I have been associated with Trendsi for almost a year now. During this time, I have encountered a few challenges, but I must acknowledge that some members of the support team, particularly Abby, have been exceptionally helpful in resolving issues related to the fashion industry. If you ever face any difficulties concerning your business, I highly recommend seeking assistance from Abby. She demonstrated remarkable patience and professionalism in handling a complex customer situation, and her pleasant demeanor throughout our conversation was truly commendable. The level of support she provided was truly exceptional and exceeded my expectations. I express my sincere gratitude to Abby from the support team at Trendsi. With dedicated support members like Abby Padilla, Just Jen Boutique can continue to operate smoothly and efficiently.

I love Trendsi! I've had so many bad experiences with dropshipping and finally found a reliable supplier with so many neat features! Joel was especially helpful and helped me figure out how to purchase samples for my business! Abby was also helpful in getting me a resale authorization letter to sell on TikTok Shop! I also love the Made-To-Order feature they have! When my boutique grows more I will be sure to utilize it!

Great customer service Harold was very patient in explaining the things I was confused about. will definitely continue using the Trendsi store.

The support team was commited to resove a problem I had in one of my sales chanels and I'm glad to have Trendsi products and fast fulfilment as an important part of my store.

Chette was amazing. She helped me with an issue I had. Trendsi clothes are cute.

nice costumer service provided from "Harold" well done

It is very easy to use.

I would recommend it. It has a great interface with Shopify.

The clothes, etc are beautiful and easy to add to my store!

Hello Kimba's Creations, Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎

Hi Resilience Style, Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎