Reviews for Trendsi: Fashion Dropshipping

Lee was amazing! She was extremely helpful and resolved our issue quickly.

Lee was amazing! She helped me with no hesitation and now I can start my Business! She was quick, informative, polite and made my night! Thank you Lee, you're the best!

Chette was very helpful. I had a concern about delivery status for a customer and Chette was able to locate the package and explain the delivery process so that I could keep my customer assured and up to date on the status of her order.

I WOULD LIKE RECOMENDED THIS COMPANY THE QUALITY OF PRODUCT IS VERY GOOD ALSO MISS CHETTE SHE WAS HELPFUL I CAN GIVE HER 5 STAR THANKS FOR YOUR HELPING ME

Customer service is great! I chatted with Raymart a couple of times and he had helped tremendously. Thank you Raymart! The app is easy to use. Product descriptions are spot on. I highly recommend Trendsi!

It's good to have a customer service rep working with you that understands what you are asking and responds with valid information. Detailed answers that covered everything I had doubts about. Great Job Raymart and Angelo...I realize I will have the entire staff listed here soon lol. 11/22/23 Again, the support team saves the day. Angelo went above and beyond this morning and made my day so much easier.

I've been using Trendsi for a few months now! I love all their products and have many compliments on what I buy. But more importantly is their customer service! It's top notch. Today I worked with Czar and she's awesome. She got me the info I need and quickly. Keep up all the great work :)

I really had a pleasant time chatting with Czar , quick response and clarified issue quickly. I really do like the app for my store and it is really easy to use. I would recommend this app for anyones shopify store.

I could not be any happier with customer support. Allan had amazing customer service and he had so much patience with me and walked me through every step. I was having issues with customers being able to checkout and Allan came to the rescue. Thank you again Allan !! You are the best!!!

I initially rated Trendsi with a 5-star review, but unfortunately, my experiences have prompted me to reconsider. One significant issue is the inconsistency in order management. I've encountered problems with orders being canceled without prior notification. It's frustrating to discover sometimes days later that an order, initially planned for shipment, has been slated for cancellation. This lack of communication raises concerns about the reliability of the platform. Moreover, the standard shipping and processing timeframes are frequently surpassed. While US-based suppliers typically deliver on faster schedules, the variable stock availability has become a volatile scenario. This uncertainty compromises the efficiency and reliability of the service. Handling orders seems to be a challenge as well. Some orders lack appropriate designation of labels, leading to confusion and errors in processing. Resolving such issues has proven to be a cumbersome process. Finding a solution often involves escalating the matter to a lead, but the response time is disappointingly prolonged. Persistence is required to ensure that your concerns are heard, especially with urgent matters. Even when issues are seemingly resolved, they tend to resurface. The recurring problems with order cancellations, stocking issues, prolonged delivery timeframes, and the protracted resolution process collectively diminish the overall reliability. I hope these aspects can be addressed to enhance the user experience and restore confidence in the platform.

helpful, attentive, and nice customer service. somethings take awhile to ship but the quality is so good,its worth it

I had the pleasure of having Allan giving me step by step instructions for making sure my shopify store was set up and integrated properly with Trendsi. His knowledge was key. I really appreciated his help.

Great App. Representatives are very responsive if you need their assistance. Czar was of great help on the 24/7 chat.

I spoke with Czar and she helped me better understand the shipping process as well as took the time to help me with ensuring I was doing everything correctly. This has been my first go at this and have had to learn every step of the way. The challenge has been so real. But every time I have had to speak with support they have always been so sweet and helpful.

Czar is the best, I appreciated the time she took with me in a postivite way.

So far so good. Anya is very polite and responsive

To start off with I have to say Trendsi has an outstanding support channel. I just chatted with Gretle and she answered all of my questions without hesitation. By answering my questions, I could tell she knows every detail of how Trendsi operates and how to help clients who are trying to start up their business. I do have to say, I just started using Trendsi to start my drop shipping business. Trendsi is an awesome place to start building your business, they have a huge selection of products to choose from, which you can never go wrong. I will continue to use Trendsi because they have just about everything you can think of. Also, I just want to say "keep up the good work" Gretle! I hope I run into you again if I need help in the future!

I've been using Trendsi for a couple of months. As a new seller, Trendsi has been exceedingly helpful to me. Their FAQ and guidelines are easy to follow. The tech support is phenomenal. Most recently Gretle helped me with a TikTok Integration question, and she was great to work with. She was patient with my questions and provided the guidance I needed in understandable terms. She was also friendly and efficient. Trendsi has been the best app I've used with Shopify.

The app is super easy to use. They have some great products. Had to contact Customer service today and Czarina Castaneda helped me out super quick and answered all my questions. Thank you very much. A Shoppers Market

Gretle, provided excellent customer service discussing how the shipping process works with Trendsi. I'm a new business with Trendsi and appreciate her kindness and patience.

I am a new shop owner with questions. Allan patiently answered all of them. I'm pleased with his responses and give him 5 stars.

"Chette" was great! She had a lot of knowledge about the site & was able to walk me through what I needed to do. Thanks again for assisting me with what I was having trouble with.

Great items and Allan from support was very helpful.

Hello, I am new to this application and haven't added my products yet. However, I'm genuinely excited about the potential this app holds for my future endeavors, especially given the added benefit of free shipping. I've had a positive experience with the 24/7 support, particularly with Allan, who was remarkably helpful and honest. Thank you. I am eagerly anticipating the journey ahead.

I used Trendi's chat feature on their website to ask a few questions on getting started. Raymart was super helpful and answered all of my questions. I was very happy to receive such great customer support without having to wait more than a minute or two to get connected. So far, so good! Thank you :)