Shop Sass and Soul
2022-10-08
United States
Just started with Trendsi and so far I am very impressed with what they offer! this is a service that basically ANY boutique can make work for what you are looking for. Their customer service has been amazing so far, Allan just helped me in within minutes on a SATURDAY when I panicked over a mistake I made.
Evvrything LLC
2022-10-08
United States
I had questions about my store and Gretle was very helpful and showed me what to do to get everything back how I wanted it. She answered all my questions and were a pleasure to work with!
Savage and Sage
2022-10-08
United States
I contacted customer service and Kae was amazing. He helped me with my issue so quickly and was very professional.
Portamenity
2022-10-08
Australia
Best support team! Gretle is the absolute best support member ever, whatever problem you may have she will always be there to look after you and help you solve all your problems. Give this woman a raise asap!
Mama Bird & Co.
2022-10-07
United States
Lorie was a pleasure to work with tonight to quickly switch two shipping addresses. She was quick, professional and very lovely to work with!
5thmood
2022-10-07
Armenia
Excellent shop. Excellent service. Good quality goods. Support is always friendly, responds quickly and does their best to help. Special thanks to Gretle from support for her help)
silhouettesclothes
2022-10-07
Cyprus
I am using this app for dropshipping. The customer support is great. Helped me out a lot. Definately recommend. Thanks Trendsi!
FAIRJUL
2022-10-07
United States
Allan did a great job helping and was very quick to respond. The app is especially so nice to work with and we love working with Trendsi. Strongly recommended.
Janell's
2022-10-06
United States
Chette was super helpful and got all my questions answered in short time, absolutely amazing customer service.
Fashionista Express LLC
2022-10-06
United States
Chette was great in helping to answer my questions. She came onto the app quickly and looked for the information to answer my questions. I just recently started using Trendsi but so far I'm really loving it to increase revenue to my store. I was almost ready to give up on my tiny online store before using Trendsi. Thanks Trendsi and Chette for great service.
Dynamic Apparel
2022-10-06
United States
Angelo has been super helpful trying to figure out some the features Trendsi offers. Hands Down loving Trendsi
Shop Outre
2022-10-06
United States
I am new to Trendsi and I must say the customer service team is awesome. Specifically, Angelo. He was extremely helpful in resolving a return for me and I learned something new from his as well. Thanks again for the helpful and friendly support Angelo :-)
The Happy Universe Store
2022-10-06
United States
Loving this app so far and the items look beautiful. Angelo in customer services is great! I will update when I start taking orders
So Lovrie
2022-10-06
United States
The customer service is impressive. Angelo helps me out quite often and is very friendly and straight to the point with answering my questions. I really appreciate this. I would like to see more variety on the app like bags and belts. It would also be nice if we were able to review the samples we buy. Other than this, the app is Great!
Marockin Fashion
2022-10-06
United States
I just had an awesome customer service experience with this company and so far so good. Allen was the best customer service rep that I've ever had and as long as they keep people like him on their team people will continue to be satisfied with this company.
Foxxys Fashions
2022-10-06
United States
The instant chat customer service is top-notch. Gretle is a great asset to trendsi. She was very helpful. Trendsi is a great drop shipping app for fashion.
Sapphire Lotus
2022-10-05
United States
Lee helped me out at Trendsi with a quick response to my support question! I recommend their support as it was quick and easy to submit also.
Double Caffeinated Mamas
2022-10-05
United States
I was having a difficult time connecting my Storefront to Trendsi, and Angelo was AMAZING! He was so helpful and so kind. So excited to be working with Trendsi!
Shea's Fashion and Hair Castle
2022-10-05
United States
Kae was a very helpful in my issues with setting up my shopify store the new update was a great look for Trendsi..Thank you :-)
Pink Pear
2022-10-05
United States
I primarily use Trendsi because they are a free dropshipper. They offer more than even the paid ones do - photos, customer service (shout out to Gretle!), online community support through the Facebook group. Margins aren't great, but they are still perfect for me as I am just starting my boutique. I have no overhead, and I can focus on creating my brand while using their warehouse & marketing materials. Sometimes shipping is super slow, yes. And sometimes there are quality check problems, but overall, I am very happy with Trendsi. I give 4 stars and not 5 because of all the bumps along the way. But I believe in Trendsi and the amazing people who run it and it'll be a powerhouse here very soon. They take boutique owners opinions very seriously and are always pivoting to make things better. Thanks, Trendsi!
Trendy Fashion Styles
2022-10-04
United States
I am Using this App but I noticed that after fulfilling the item Tracking Email should go from Domain but TRENDSI is sending the Email to my Client from their Domain. I do not even receive a copy of that email they sent to my client to notify them that Item has been shipped. This is kind of conflict of interest like collecting my client info and communicating with them. This needs to be rectified. TRENDSI Please comments on that to resolve this issue. Thanks
Hayden Avenue Fashion
2022-10-03
United States
DON'T WASTE YOUR TIME. Trendsi says they have multiple counts of an item in their overseas warehouse but constantly have "quality check issues", they then send you an email stating your order is delayed another 3-4 days and that they have to order another replacement from their supplier. Why is this company always running out of warehouse inventory is my question? I placed 3 orders for myself (the business owner) and had problems with 2 of the 3. Then they reimbursed an item due to it failing their quality check TWICE, not once. No explanations. They state they quality check items upon arrival (and that they sometimes miss issues with the items) and quality check their items again before shipping. I call BS. I don't think they have stock in any overseas warehouse. I don't think they have items on hand at all. I believe they order the items from their supplier as we place our orders, then once it arrives for shipping they realize it has a quality issue. Just stay away if you (yourself) don't want bad reviews from customers.
Spontaneous Flow
2022-10-03
Portugal
I love Lee help <3, she is kind and helpfull. Time response its about less than 1 minute, and clarify me about my problem easly.
Lahvdah LLC
2022-10-03
United States
So far this service has been very user friendly. Support has been superb. Mia handled our issues quickly and concisely. We are fairly new to Trendsi - but we are happy with our experience so far!
yumigara
2022-10-03
United States
I have to say in all aspects Trendsi is by far my favorite for dropshipping service. They deliver fast and the designs are soo my taste. I almost started to panic one day i received some errors in an order I placed. Angelo was very helpful and he was very patient, even walking the extra mile of resending me an email when it took a while to be sent.