Reviews for Transcy: AI Language Translate

Cris was very supportive and help me with all the enquires that I have with the app. I am very happy with her help!!

Polaris did a great with support and halped me fix all issues.

App is complex, but works fine more or less. Support is very fast to solve problems.

App works great. Easy to use. The support team was also very helpful and quick to help me with adding some code to my site.

The app works very well, and the support team is very competent and ready to help immediately if you have any problems or questions!

DANGEROUS APP, DO NOT INSTALL IT, IT WILL DAMAGE YOUR THEME CODING, THIS IS FOR YOUR OWN SAFE.. HERE ARE THE DETAILS: 1. After I downloaded the app, I request to their chat support to change the target language as will as the currency will change to BRAZIL|BRL. Because the target language set to ARABIC and I want to change it to BRAZIL. I ask assistance from them because I have no idea how to change it theres no option to change. But after I grant their collaborator as chat support ask me.. my theme was damage everytime I open on mobile version my website chat button keep opening without tapping on it. While before installing their app my website working smoothly.. 2. I said dangerous because as a store owner we don't have the ability to check perfectly on our HTML coding/theme without the help of developer.. we are just relying on the trust to them and after granting a collaborator request we don't know what they inject to our theme. knowing they have the access to theme html coding.. 3. If the app is reliable why some function of the website was damage after the installation. 4. There conversion rate is higher than google conversion.. In result your product price will show pricey to the customers.. compared to the default price currency. 5. I uninstall the app the now it's back to normal.

helpful support, solved the problem quickly. I am looking forward to be working with them with the website The whole team is really helpful, I had the pleasure to talk to Bo today.

Bo from support is phenomenal! Amazing customer service, fixed my issue quickly!

The setup is really easy and I have the feeling that they have thought of it all. I had a great experience with Bo from their support who made a embedded language switcher to our theme. He answered right away and he fixed the swithcer in no time. Great service!

Apps has become more complex with time But good support from Chris today

Thanks Cris! Really good support. Quick and empathetic response. Pleasant attitude, with great knowledge of the app ...Thanks for your help.

I spoke with Eleanor, she listened, took her time to answer all my questions and helped me solve all my problems. The best customer service I've ever had. She responded immediately when I sent her a message at 10PM. I can't say thank you enough!

This is a very good application. Our customers are from different countries and it provides our customers with different languages as well as currency conversion which is very customer friendly. Customer support is great, when we didn't know how to set it up, we contacted customer service and they responded quickly and solved the problem for us. I recommend it! ! !

Can not say enough good things about the support. Tee and Zeeny are the best! They are patient, extremely nice and very fast.

Fast integration, very good Support. People from other Countrys get redirected to their language and currency. Will boost the Game! Can recommend

Bo made amazing job to onboard me!

CS is great. But the overall English/French to Chinese are sometimes troublesome. I would recommend translating between Indo-European languages languages but not Chinese

top support und top app!

best support with quick responses!! Giselle and Amy are the best!!

10/10 Would recommend any of their apps, their support team is amazing if you every need any assistance.

Great Costumerservice. Needed some Coding for the Switcher. Delivers fast a solution. Thank you

Their customer service is superb. The team is super helpful and any questions we had when implementing and styling the app they helped us with. Could highly recommend!

Fashionizer Spa

2024-04-23

United Kingdom

The app works very well and Eleanor has been very helpful in resolving any issues I have. I would definitely recommend Transcy

Great customer service and fast app! I had a few customized requirements and they were able to move the app around for me! Problem solved :) Thank you Mrs.Polaris for helping me out.

Great customer service. Clara was very helpful in helping us fixing the switcher on our website.