Reviews for Transcy: AI Language Translate

perfect app and perfect design i love the support ! help you in everything and try to to your best on your website ! 5 stars from me ! im from brazil ! :)

its a very good app its was help full its give me what i need for my web site also my language is available the currency is available it was a verry easy to sitting it

I had a little issue in the beginning. Technical support were a great help. Thank you again Lewis and Ande!

Great app and great customer service! 10/10 Wouldn't not think twice before getting this application.

SOIE

2023-01-04

Japan

アプリの使いやすさはもちろん、サポート対応の明確さとスピードに感動しました。色々と翻訳アプリを使用して試しましたが、Transcyが今のところ一番使いやすく（UI・UX）、サポートのスピードが速いのでおすすめです。（Annieさんありがとうございます！）

Very good customer service. Transcy was very helpful and quick with onboarding and helping me out in the start. Very nice people.

Fantastic job ! The request was very quickly processed, it was super efficient. Everything was handled professionally! real effective support. Thanks a lot.

very bad app, bad support i was take 3 full days to explain tmy problem and nothing happend! i get premium subscribe to fix every thing but the problem when you change manual translate and save it there is nothing update or change in website until 24 hour? should be see the result change direct on website not as your support tell me you can give me what you need to edit and i will change it. are you serious!!!

What a great app and great customer service. Very easy to install and set up. As a small charity in the UK serving families with disabled children this will help us help even more families where their first language is not English. The app is easy to use, a couple of little quirks but the live chat is so responsive to help when you are not sure. The number of 5 star reviews say it all

Great app and customer service! Thank you thank you for answering all of my questions and this app being user friendly :)

Support was very nice. I had problem with the visibility of the dropdown menu, but contacted the support and sorted it out. Very nice app.

Amazing support, super easy to use, can highly recommend! i am using it for all the EU countries and it works great

We contacted support for a little favor and thanks to support advisor Bo the update was done fast and accurately! Kindly recommend!

This is very easy to set up and support help was really smooth, replied fast and did great job for us!

best and also the fastest service ever (Eloise best supporter ever) so helpful and really helped me to get a better store

Service rapide et efficace, je vous remercie Mr Bo pour votre aimabilité et votre professionnalisme.

many thanks for your help, Bo helped me a lot with my issue the chatbox is very nice and helpful.

These guys are amazing. They helped with the install - ran into a few minor issues and fixed them so fast that I was amazed. The app works better than our old one and they customer service is A1. 5 star from me!

Ho avuto un problema, non riuscivo a tradurre la pagina prodotto perchè fatta con app di terzi. In un batter d occhio mi ha risolto il problema! Massima serietà e di velocità

Customer service was very helpful and patient with troubleshooting to get my store set up and the products partially translated based on the maximum number provided in my selected plan. I'm still exploring the app and different options but wanted to leave feedback now per customer services request.

I have had the pleasure of speaking to Eloise tonight. Eloise reached out to me first addressing an issue I had (I have never tried that from a customer service before!), and help me with that plus extra. I became really happy and she saved my night. Thank you for the best service! :-)

First of all, great app. But the best part is the support team! Since it is difficult in the first part to setup a multi-lang store, they will help you with absolutely everything in little to no time. Found it amazing working with them!

I'm giving this 5 starts but keep the following in mind: 1. I just started using this less than an hour ago and I received a proactive support, which I have to admit was very good. 2. I cannot guarantee this great support will continue beyond my review because I just started using this app; so of course they are incentivicing me to make a review quite early on. 3. If this app continues to provide a great support, Eloise was the person who took care of my first interaction and she was great :)

Original review: Strongly recommend this app. Automatic translations from English to German are very good over all. In the few cases where they are a bit off, it's easy to edit them manually. Also great customer support. Edit January 2023: I downgraded my initial review from 5 stars to 1 star. The recent update of this app is absolutely horrible. It made the app terribly uncomfortable to use, finding the respective website sections I want to translate now takes me HOURS. The content inside the sections takes forever to load. Instead of trying to sell me your partner apps about how to increase my website speed and whatnot why not get a decent structure for this app? The old structure was easy to navigate, now you spend hours finding the thing you want to translate. I will uninstall Transcy and find a different translation app.

Easy to use, Dev are available and fast reply when any issue happened. Translation are fine. The tools translate are simple. Just press a button and it's done. You can set some rule like ignore "streetwear" while translate so in every languages, it remained untranslated. I recommend the app.