Reviews for Transcy: AI Language Translate
Europe Brand Goods
2023-03-30
Poland
Huge help, thanks Flora for her support and tips regarding setting up the translations, currencies, and technical questions!
Moiise
2023-03-29
Switzerland
Great support! With the help of Dante the app was set up really quickly! Would suggest this app to everyone.
2023-03-29
United States
Funny and Serenaa have been a great support! The app works perfectly, exactly like we wanted! We recommend
Just Boo
2023-03-29
Spain
all the support agents have been super useful and great! The app is looking amazing on the page! Thank you
EV Plug Europa
2023-03-29
Netherlands
This solution does not have an option to translate more than 1000 products in their most advanced pricing plan. The support department has reached to me to get the proper support. They explained the issue and a work around. Looking forward to the updated version.
Cali Tiger
2023-03-28
Australia
installed but the support has been terrible so many issues and they are being so casual about fixing it meanwhile driving traffic they simply dont care about their clients
Zaligen Dieren
2023-03-28
Netherlands
The customer service of these guys is out of the world :))) I can't believe I am saying it really. Flora and Arian they did an amazing job helping me. Purely amazing. They did everything asked them to do, so their app translate button its matching my website theme. It's the first time I see so much implication in client support. All of this with the free version, but now I am thinking already to make an upgrade. They are smart, and they made me a new client, but they fully deserve it. Totally worth it!
Yosemite Bum EU
2023-03-28
Italy
Great Customer service. Aurora was great in swiftly leading through the answer with pictures. Impressed! Overall the app could be more intuitive about the overlaps with Shopify's translated stuff
SPA GROUP srl
2023-03-27
Italy
Perfect free app and very good customer service with the Live Chat! I had some question about how integrating the switcher on my website and after contacting the live chat, talking with Joliann, they did it in 5 minutes, thanks!
Capy4President
2023-03-27
Austria
The stuff is super nice and helpful, I was having some problems with the installation but Flora (one of the employees) helped me out and also answered other questions unrelated to the installation. Would 100% recommend.
ANNELE
2023-03-27
Finland
5/5 for sure! Amazing app, what I have been trying to find for ages. Does everything I need and more. Customer service is so so good and helped with an issue I had. Couldn't recommend enough!
Swish Europe
2023-03-26
Latvia
Outstanding customer service and features! I first reached out to them with concerns about multiple issues, however, Bo immediately calmed my mind and helped with setting up their widget! Furthermore, it was past midnight on Sunday. Tremendously grateful for their assistance! Would certainly recommend this app to everyone who is looking for automatic translations and excellent customer service! Bo is the best!
YEETSTUFF
2023-03-26
Netherlands
At first i didnt trust this app but after working with the support team i gained trust. Scarlet was amazing and verry polite with solving the problems for my store. Her team connected to my shop and solved the problem. I recommend this app if you search for translating your website.
Mercart
2023-03-25
France
The customer support will go through hell to fix your problems, shoutout to Joliann for being so patient and fixing my problems one after the other.
Solstrias
2023-03-25
Morocco
actually I would recommend this app , they have really to most amazing costumer support , i never seen like that : ) + a lot of people already download it , you can trust them .
cocktailschools
2023-03-24
France
thank you for your help, you really answer very fast and you explain everything in detail in the form of a video, you do an excellent job thank you
Snyggelig
2023-03-24
Norway
Super cool app (if you enable in the theme customiser like you’re supposed to). I didn’t follow the instructions properly so it wasn’t working (it was super late, I was tired) so I contacted support who immediately despite being out of normal working hours, got in touch and kindly figured out what I did wrong and fixed it. So far the app is working great, super easy and a fab translation- and really awesome support. I have had to do nothing but download and click some buttons to get a fully translated website for free. Really really impressed. Thanks.
Design Body Scales
2023-03-23
Hungary
Excellent app. We are a start up company and needed English and German translation versions. It worked perfectly so far. I tried out another app - I think - it was langify before, but Transcy works much better. Support is splendid. I think there is really no part of my original text or theme bits & pieces which I wasn't able to translate and put in perfect shape. Great app, 10 out of 5 stars ;-)
DOLOMO.EU
2023-03-23
Netherlands
I haven't fully delved into the app, but it seems that it fits our needs. What is remarkable is the customer service. I was helped greatly from the moment i installed the app to the app running as we want it to. My issues and errors were fixed immediately and good. Would recommend just for the customer service alone! Will give another review when i've experienced the app for a longer period.
recklesstripwearmy
2023-03-23
Malaysia
Great app. It covers everything feature you might need when operation at a location where a multi-language country like the SEA market.
Natalie's Cosmetics
2023-03-22
Germany
Great customer service! Much better than the previous translating app we used. Needs some time to understand the navigation within the app but overall very good app.
Klinopur
2023-03-22
Austria
very nice support from daisy, she was very helpful and nice, answered all my questions with patience. and the apps also works very good
AZMAX-Iwatchcase Brand
2023-03-22
United States
I have greate experience with Transcy! My supporter Shen is very nice and patient. Got all my problems solved.
Eljawhra Home
2023-03-20
United Kingdom
PERFECT! IT WAS QUICK AND EFFECTIVE WORKING WITH ANIE <3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3
Mondial 1908 Shaving EU
2023-03-18
Italy
So far, it has been a good experience with fast support. I think this is a good choice for a translation app.