Reviews for Transcy: AI Language Translate

I have installed the app and in a few minutes, all of my website words have been translated! So easy and useful! Strongly Recommended

Lisa from FireApps was very helpful and it was a good experience using this app. Would highly recommend!

My experience with this application is good, the translations are correct and the visual environment of the application is intuitive and efficient. My overall rating is correct, good customer support, thank you very much Lisa for your kindness. A cordial greeting,

Currently have a month experience using this app, so far so good. I am a quadrilingual speaker, so I can translate them pretty much everything by myself. Pros: - Their customer support is always online even on holiday (1/1/2021), which is very impressive. They fixed my difficult problem in just few hours (I was expecting couple days due to off business days). - Great interface! The most unique feature is that one single button can allow customer choose both languages and currency. Cons: - I wish their app and interface can load little bit faster haha. I am kind of impatient person. - Hopefully have more currency available. They are currently don't have NTD, which is for Taiwan. - Your website will be look nicer if you know a bit on HTML code to customize the font in their app. Otherwise, you can just use their default font style.

Jolly Pets

2021-01-01

Belgium

This app is a fraud. I took the starter plan with 100.000 words. It said that I could translate till 5 languages. After that, the translation was not completed due to excess of words. Everything okay till here. I decided to delete 3 languages that I considered less important and retry to complete the translation at least or the other 2. MY WORDS WERE STILL AT 0 !!! I contacted the "24/7 costumer service". NO RESPONSE AFTER A WHILE. I mentioned the situation to her expecting that as it LOGIC, I would get the rest of the words back since I paid for the plan and couldn't get completed my website translation. Jennifer's solution as a team of the costumer service of TRANSCY app, was about money. She wanted me to pay more by upgrading my plan or buying more words.. HELOOOO????? Is that what the customer service is for and the app about. I have reed thr reviews with 1 star and there's people who had even worst experiences with this app. Some of them even lost their pages. This app is completely not recommended.

nice stuff help me witch the products and answer all my question they there for give you a little work

Ik heb deze app net geinstalleerd. Ik werd binnen 2 minuten geholpen om een coderingsprobleem op te lossen. Uitstekende indruk heb ik zo gekregen. Ik raad iedereen aan deze app te gebruiken voor zijn webstore.

Great app and even greater costumer service. You should choose this app because of all the help you get. I got all the help I needed and so can you.

The customer support of this app is very good. I struggled at first during the initial setup and a customer support executive Petey helped a lot

Lisa from the team is proactive, attentive and very helpful to solve my problem. Thanks you very much Lisa!

I highly recommend this application. The staff is very kind and prompt to your needs. I was helped to implement this app on website by Raymond, to whom I want to thank once again.

This app even translates your checkout page, really awesome! Would recommend this app to everyone. Anyone who needs a translate app this is it.

I used it to translate my shopify store and add some different currencies, to make it easier to the visitors of my website. Lisa helped me a lot on the setting up and now my store looks very nice and a little bit more pro ;)

I enjoyed the helpful assistance I received from Ms. Lynn. She is a rockstar in this company I loved

I've just downloaded the Transcy app and it was so easy to install into my Shopify store. Help by Jennifer was readily available when I wanted to change something. I highly recommend this translator app for all you newbies and professionals alike.

I love this app and the customer service is just the best. Jennifer was incredibly helpful and went above and beyond to solve my problem.

Thank you very much Petey for his patience to help me debug the application. He has a very good attitude and helped me change Switches place many times. I am embarrassed, hahaha

在网上看了很多翻译的程序。准备先找个免费的程序先尝试用用，前期产品不是很多的情况下是很不错了，这个货币困扰了我一下午。这个程序本来不会用，后来客服人员很认真的帮忙指导，解决了很多问题。客服人员非常优秀，希望能经常和客服聊天交朋友。

I start using this app today for a try. Will update later if it continue working well.:) Btw, team member Muffin is really nice! Five-star!!

Amazing app, amazing support! Thanks Muffin, you're the best! I can only recommend using this app. Automate translation is super cool as we make several changes in our shop.

I use this app for my new e-shop, and i think its runs ok, costumer support petey are very professional too quick support.

Très bonne application pour traduire le site et convertir les devises automatiquement pour nos futurs clients!

Thank you so much to the Transcy Team and expecially to Seri for the tempestive and precious help. You are the best!

I used it in trial mode for a week. Good app. Their support is very effective. The app translated the first 2000 words on my site. Currency works fine.

Language not even accurate, worse than google translate not even kidding, 24/7 support was a joke. Would not recommend it at all to be honest, Ive asked them to remove the charges to my account pricing 17$, ill update if they havent removed it.