Reviews for Tracktor Order Tracking

Tracktor staff provides great service, I switched templates and I asked them if I need to change something in the code. Mandy said I don't need to, but she added some extra code to my Tracktor page to give it a nice styling! I didn't even ask for it. Thank you Mandy.

Initially it worked good and will see what next for upcoming new orders. Hope this work will then we will recommend it to everyone.

Thanks to Mandy for the great support! I asked a banner and they didi it within 5 hours. Would recommend this app.

Worked perfectly and very good service. Had an issue and they answered very fast and fixed it. Highly recommend it.

Customer service is AMAZING! They are so responsive and helpful. I ask for something and boom, it's done. Thanks guys. Highly recommend Tracktor.

I already cannot recommend this app enough. Anh installed it for me for free at lightning speed. The team is 10/10 for new learners, shipping configuration is a head spin but this app certainly is helping.

Okay so I literally just started my website last month and surprisingly things have been well. I used aftership at the beginning because it had more reviews and I kinda went with the majority without doing any research. After using them I realized how poor their system was and how many mistakes it made by not detecting the couriers properly plus for customers there's just not enough information there. Anyhow before this turns into a review for Aftership I would like to stress on how beautiful, easy, and actually benificial Tracktor is. Literally feels like upgrading from a Civic to a Mercedes. Tracktor is smart at automatically detecting orders, has a map feature, plus features that let you basically control every aspect of tracking from your customers perspective. If you configure the app well, it should easily answer and alleviate any questions or concerns your customers have. I would 1000% recommend this app to both new and established businesses. Best wishes!

It's really wonderful, the support team work fast. I can offer now tracking for my clients with epacket

So far happy. I like that you can hide where the item is shipping from (e.g. China). Very responsive and helpful customer service.

Great customer service! Had a few issues trying to set it up. Reached out to support and was helped right away. I Would definitely recommend using this app!!!

Customer support is AMAZING and Tracktor gives my store such a great way for my customers to be really happy, keep tracking enquiry emails to a minimum, and an opportunity to upsell at the same time.

Great app! exactly what I was looking for and simple to use. More over the customer service responds very quickly

Easy & Simple ! Just discovered Tracktor & love it. All is already configured, so you just have to work & sell your products !

This is is an essential tracking app needed by all drop shippers! Your customers will be confident to see the delivery status of their order/s Start using it and enjoy the peace of mind for your every transaction.

This app has added a whole new dimension to my website, and helps to build trust with my customers, who now feel in more control of their orders. Very easy to install.

Happy so far with service from support team. With extra attention given to help me solve my issues. They were fast in replying to my questions which is always very soothing. Mandy was particularly helpful for me in assisting and tweaking the documents to my liking. Now i need to see how it performs long term, and if the cost is worth it compared to other cheaper apps on the market. 
Hopefully it is good value (for what i'm paying monthly for now) with no glitches or problems like some other apps cause.

If only i could delete some of the Chinese language and links in the tracking display, would be advantageous. Time will tell how how it rolls out. Thanks

Good application and great help from the technical team, they are very fast. Unlike Aftership, this application has many more customization options. The visual appearance is perfect. Thank you!

Very good app! Great customer service, will highly recommend this app to an eCommerce owner, that wants to convenience their customers.

great app!, I recommended. The most appreciated is helping from team. They're done quickly and with professionalism. Thanks!

Works good......... Customers like it. Keeps track of all the stages of ordering, and processing....... Excellent Customer Service... always there to help..

I've been using this app for nearly 4 years now and still hasn't failed me. I always get a quick response from support and the app is easy to use.

Nice app, but extremely frustrating customer support and upgrade experience. CS will tell you that all data during free trial would be wiped out, no proactive suggestion or advice till we chase, they just ask you to say goodbye forever to your all-gone data. Do not really know if we should continue with this app even though we have already paid for the upgrade. No one is getting back to me and explain clearly where my data has gone. We are having some trust issue with the app.

The app is just AMAZING and Annette from the support team has been really flexible and helpful. Plus, the look and feel is great

This app is great for your customers to track their shipments and any customs order status! Customer support for this shopify app is amazing!

This app is amazing! It gives your store the look and feels of a big box store. It allows customers to track their orders and allows you to add a track order menu to your theme. The customer service is excellent - thank you, Matt, for all of your help! We will continue to use the free version and will definitely upgrade to the premium version when our orders increase! Loyal fan of Tracktor!