Reviews for Tracktor Order Tracking

Perfect! Great customer service they take the time to do small fixes for you and are super kind. App can translate the languge of the shipping pages and people can easily track where their package is, as well as you can track where your orders are with a great and effective database.

Aquarium Co-Op

2020-11-11

United States

The built a custom integration for me so I could use this with Peoplevox. Went above and beyond and the turn around time was like 48 hours. More app developers should model themselves after Tracktor's work ethic.

Tracktor truly is an awesome App.. The customer service spot on and has helped me quickly with anything... You need to install this app if you haven't already. No issues and a great easy app for every store owner. debstilbud.dk

First of all, the support these guys provide is exceptional, you won't feel like you have to do everything yourself, these guys get on with it and before you know it, it's sorted.... POW, just like MAGIC! You really won't be disappointed.... brilliant service! The app itself is great, simple and straight forward with many tweaks. The only bugbear I have is that it doesn't have an Order Tracking Number window, but that's not a showstopper, as you can provide an Order Number and email address, which I guess is more secure :) They also need to connect to more delivery companies, but that's just a matter of time.

By far the best Shopify App service received. From the time I installed the app, to set up the code, and testing, they were consistently responding, solving my queries within a day. The app works perfectly on my website catcurio.com and its definitely worth going for a higher plan!!! Thanks a lot!

really good app and good costumer service the reply with in 5min and also you can track your order easly so i highly recommande this application for your store

Great app that lets our customers track orders easily and is integrated very well in our shop. But even better is the customer service! We got help from Annette - the most outstanding customer support we have EVER RECEIVED. Thank you so much :)

Fácil de usar e integrar a loja do shopify. Facilidade para o consumidor que com algumas informações já consegue ter acesso ao item comprado. Recomendo.

The team helped me with the setup, everything looks neat and good, although there was not a pleasant aftertaste in my soul, I gave the guys another chance, I hope everything will be ok with future orders, thank you!

customer support is awesome. I havent used this app long enough to get user experience but i believe it will be very good.

Very quickly solved the problem! Very friendly and surprisingly fast. I am very happy to work with you guys!

We needed to move from one order tracking app to another and it seems Tracktor is easily the best solution. Matt has been a pleasure to work with so far and we look forward to working with the ShopPad staff more in the future.

Better than others reviews app, and the support is always here to help me, that's what i like. I just recommend

Great app, I highly recommend it to track your orders! I've made a great experience with the support.

I did test almost all tracking apps available, and there are a lot of them :-) But every app missed something, either it was the styling, either you could not hide the carrier name (you want to hide aliexpress standard shipping as dropshipper), either the tracking app was not updating frequently, etc etc Now I'm a proud user of Tracktor on both my stores. This app fits my needs 200% and the customer support is magnificent. Thanks a lot for your help Annette, Matt and team! <3

This is probably the best tracking app in the shopify app store. Customer service is very fast and kind. I'd definitely recommend this app.

Matt V helped me out quickly. They provided Good service. Not sure how I feel about being charged per order but other than that good app

Great app to increase transparincy about the delivery time. People will contact you alot lesser. Had some issues because my supplier changed the koerier method. Support did help me out.

Awesome experience, the app is great, Mandy and the team even improved a courier integration right away when we noticed a deficiency in one of the courier integrations.

Tons of hidden extra fees. Claimed to be $6/month ended up charging me extra $5+ PER DAY! Absolute scam far better options out there

lovely interface, and wonderful support. Best tracking app out there!!! We will be using them for plenty of time to come :)

A l'écoute et très investit, excellente équipe qui répond rapidement et gère les problématique. Je conseille vraiment !. Une grande aide pour les clients

Had some issues with removed order items still showing in the customer's tracking number. Other than that it is a good app.

The app itself is good. The idea as far as I understand and have used so far, the customer enters the order no. not the tracking number, enters their email and will see their shipment update on the merchants website. I do think though that customer tend to find it a hassle having to go to the merchant's site every time to check shipment progress. Going forward I may look for the option where the customer gets an update via email or sms every time there's an update to their shipment.

1.The app is amazing. The best of its category. The prices are good and affordable. 2.The support team is just perfect. Respond quickly and offer a good service.