2024-10-31
Wow - Tanmay was INCREDIBLE and got me back up and running! I installed Trackify this morning (after having a different app installed and getting no help and it was a bit of a disaster) and Tanmay had me up and running within ONE HOUR. It was incredible! Not only that, he taught me about the pixels and how they work properly and the differences between master and collection pixels. I can't recommend Trackify enough, especially Tanmay! Thank you!!!!!!! - Kylie Hi Kylie, Thank you so much for your wonderful feedback! We're thrilled to hear that our team member Tanmay could get you set up so quickly and share helpful insights. Providing fast and knowledgeable support is what we strive for. We’re here if you need anything else and appreciate your recommendation!
TINDU PICKS
WYDROW
Edelreich-Modehaus
meshnebulizerstore
Boutifox
Ohmamá Ropa de Maternidad
Masedic
AllInstore
Happy Endings®
Suzitee Store
UseEcoArte
e-shopyland
2024-10-25
I would like to start with a huge shout out to Tanmay who patiently showed and explained everything. He even checked every settings himself to make sure the set up was perfect and pixel working fine. He even explained how Facebook's event manager works and explained everything about pixel, how it captures data, how it works. In one word, OUTSTANDING. Thank you so much Tanmay. Hi TINDU PICKS, Thank you for your fantastic feedback! We’re thrilled to hear that Tanmay provided such thorough assistance and made your setup process seamless. It's great to know that the support was helpful and knowledgeable. Your satisfaction is our priority! We appreciate your support!
2024-10-18
Easy to use and best customer service (Tanmay) ! Hi WYDROW , Thank you for your feedback! We're delighted to hear that you found the app easy to use and that Tanmay provided you with excellent customer service. Your support means a lot to us, and we're here to help whenever you need!
2024-10-14
Coming from the "native" Shopify/Meta - Integration it is a pure joy to finally have some REAL support! Tanmay is very competent and commited to solve issues and takes time to explain the background as well... Very happy with the support and as well with the app so far! Recommended Hi DisagrEE, Thank you for your feedback! We’re thrilled to hear that Tanmay provided you with the real support you were looking for, and that he took the time to explain everything thoroughly. Your satisfaction is important to us, and we're glad you're happy with both the app and the assistance provided. We appreciate your recommendation!
2024-10-08
I had a great time with Tanmay, he was really helpful and fixed my problem really quick ! :) Hi 1902krdy, Thank you for your feedback! We're glad to hear that Tanmay was able to assist you quickly and effectively. Providing excellent support is a priority for us, and it's great to know he made a positive impact. We appreciate your support! 😊
2024-10-08
Tanmay war eine super Hilfe und hat sofort mein Problem erkannt und mir bei allen meinen weitern Fragen eine Fachliche und Aussagekräftige Entscheidung treffen. Vielen Dank für die Super Hilfe, könnte ich mehr Sterne geben wäre das aufjedenfall passiert. Top Support! Hallo Edelreich-Modehaus, Vielen Dank für Ihr tolles Feedback! Es freut uns sehr zu hören, dass Tanmay Ihnen schnell und fachkundig bei Ihrem Problem geholfen hat und auch Ihre weiteren Fragen kompetent beantwortet hat. Ihr Lob bedeutet uns viel, und wir schätzen Ihre Anerkennung unseres Supports. Vielen Dank für Ihr Vertrauen in unseren Service!
2024-10-03
Great experience with Tanmay! Helped me out a lot in setting up the facebook pixel correctly. I have been a customer for more than 3 years now. I would recommend this app to anyone that needs high quality tracking! Hi meshnebulizerstore, Thank you for your wonderful feedback! We're thrilled to hear that Tanmay was able to help you set up the Facebook pixel correctly. It's great to know that you've been a loyal customer for over three years, and we truly appreciate your recommendation. Thanks for your continued trust in our app!
2024-10-02
Họ đã hỗ trợ tôi rất tuyệt vời bằng zoom , cảm ơn rất nhiều đến hỗ trợ Xin chào Rainbownhome.com, Cảm ơn bạn đã phản hồi! Chúng tôi rất vui khi biết rằng bạn đã nhận được sự hỗ trợ tuyệt vời thông qua Zoom. Sự hỗ trợ của chúng tôi luôn sẵn sàng để giúp bạn. Cảm ơn bạn đã tin tưởng vào dịch vụ của chúng tôi!
2024-10-01
Amazing app and support. Pricing is a bit high, but it worth it if you have a profitable shop and want to scale up! Hi Boutifox, Thank you for your feedback! We're glad to hear that you're finding value in both the app and the support. We appreciate your trust and support!
2024-09-28
So far, client service is TOP!! Hi Ohmamá Ropa de Maternidad, Thank you for your feedback! We're glad to hear that you've had an excellent experience with our client service so far. Providing top-notch support is a priority for us. We appreciate your trust!
2024-09-24
United States
Very helpful
2024-09-24
Romania
Tanmay is alway available for jump in the call and resolve all the issues. Thanks so much!
2024-09-23
France
merci tanmay pour l'aide et avoir résolue mon probléme.
2024-09-23
Canada
Great support! They helped me resolve a rogue setting that was causing duplicate FB pixel events, which have been messing up our data for the past nine months.
2024-09-20
United States
Really nice support. Thank you!
2024-09-19
Brazil
Tanmay is an extremely polite and understanding person. I'm loving the app and it has given me what I need: data to improve my sales! It's the perfect tool to integrate Face/Meta and Pixel/API. Once again, congratulations on Tanmay's outstanding service.
2024-09-18
United States
Hi Echelonist, Thank you for the 5-star rating! We're thrilled to receive your positive feedback. If you need any assistance, we're just a message away.
2024-09-17
Switzerland
I contacted a few times the support, it is very reactive and efficient, was surprise. Tanmay and Etien were very helful! Thanks :)
2024-09-16
United States
Great support, Tanmay hopped in a quick call to help with the setup. Very friendly. Recommened!
2024-09-16
United States
Trackify support is very good specially etienne
2024-09-16
Germany
I had quite a few technical problems & questions when installing the App. Tanmay immediately offered me help and after 2 or 3 minutes we were on a call together. He helped me fix those problems and answered all of my questions. Thank you! Would definitely recommend using this app if you want to install multiple pixels in your store. EDIT: So I encountered another Problem and Tanmay fixed it within 10-15 minutes and now everything is Tracking Properly again. Really Good Support
2024-09-16
United States
Got everything answered
2024-09-16
United States
Their customer service is awesome! We got help from one of their staff whose name is Tanmay and all my questions got answered within few minutes.
2024-09-13
United States
The app completely mess my pixel data and is not accurate.
2024-09-12
United States
Great support, Tanmay helped me understanding and resolving a problem with clear explanations.