Reviews for Trackify Facebook Pixel,TikTok

This app just keeps getting better and better. Trackify X is crucial to gaining more insights and optimization with the Facebook pixel. The catalog uploader is stupid simple to use. Being able to create multiple lookalike audiences is worth it's weight in gold. We have OCU from Zipify and the support from Trackify was fantastic! I can't recommend this app enough.

Great app and absolutely amazing customer experience! Would highly recommend! Just installed it for my store and seems really good so far.

Vibriance

2019-12-23

United States

Great tracking app for FB pixels. Their customer support is extremely accommodating and very responsive.

lol, just lol . I don't recomand this app at all, well this is the lamest customer service i ever met, i just asked questions and i got only seen for hours, then asked again and again seen... what's wrong with you guys?

Great support. Guys in this team spend quarters of time helping me understand and fix any issue I met

The app offers really advanced features that seasoned marketers will certainly enjoy. You can basically do whatever you want with the FB pixel. Nevertheless, in my opinion, the UI is not very intuitive and requieres a long learning curve. The documentation is abundant but not always updated, and again it's not organized enough and has a lack of hierarchy. Learning to use this app will require quite a lot of your time and maybe you'll feel some frustration trying to find the video that explains what you exactly want to do. The good point is that once you understand how to use it... The possibilities are almost limitless. I would like to suggest the the creator to improve the UI/UX (maybe hiring an external consultant?) and also to try to update, tidy and organize the documentation. With this improvements, IMO, it would be a 10/10 app.

HIGHLY recommend this app . Support was great. Is amazing to have stronger capabilities than just facebook alone. For those of you that take your advertising seriously this is a must.

Had some problems when registering but got in contact and got quick service. Excited to see what Trackify can do!

10/10 customer support! Their customer service just spent around 2 hours of helping me understand problems with my store. Now it is all 100% working - all events are going to FB in a proper manner! This app fires couple useful extra events like product customization and have all features you need to provide your FB pixel all needed and advanced things!

I was excited at first because it was recommended by a good friend. Followed all the steps in the videos but some of them aren't updated and missing information. Contacted support, they took a day just to tell me to turn off my ad blocker... It was really weird, they have a "clean uninstall feature" which is suppose to delete all code... yet I tried it and it doesn't remove all the code. Been contacting support since but they take forever... Will be looking for another option.

it will fuck up ur facebook pixel coding if u opt to switch out so then you will have to be forced to use them.

I never write reviews but the ease of use and the immediate customer service response from the creator of the app is astounding. The app is seamless, their FAQs cover everything, highly recommend.

Danny and the support staff at Trackify made it very easy for me to clean up my page and find the duplicate pixels. Although my journey is not over they provided great support and that says a lot about a company that is willing to help their customers at a moments notice.

Very fast support, every time I had technical difficulties they fixed it right away. Very good app for playing with fb pixel in advanced lvl

Probably the most advanced pixel app out there. Excellent support, super helpful and helps solve any issues and answer questions. Thanks guys!

When dealing with your FB Pixel at the same time when lots of ads are running is a bit scary. I was worried about which app to use and have tried others that had issues like double reporting to FB in ads manager or not firing on checkout steps on the checkout page. But the customer service made it easy… they just went in and helped me install and get everything working just right. They have exceeded beyond any of my expectations. Happy customer for life! Thank you, Thomas!

Great app and very helpful staff. Very useful if you want to add multiple pixels to your store. Also helps with audience building. Thank you!

1 Body

2019-08-15

United States

The customer service helps you until the problem is solved, no matter how long it takes. This platform makes facebook pixels so easy

I had some issues with the older version of Trackify, and Thomas recommended I try out TrackifyX. I'm very happy with how proactive and helpful both him and Danny have been. It's great to see developers that actually care and what to see you succeed. Highly recommended. This software is powerful and absolutely necessary to scale your business up in my honest opinion.

My review is on the set up since we just installed it. I will say that it is the EASIEST app I have ever installed. The developer placed tutorial videos in each section and they were so helpful. I did have a bit of a bump in the road when installing it but they were very responsive in helping me. The app was recommended by a marketing professional and she spoke very highly about it so I can't wait to see how it performs!

The app seems to work at first , but i'm having issues with my pixel after installed, and the support is not even answering my questions , I did send messages days ago , and did not hear from them. I Can't recomend this app beacuse I'm not having a good experience + the support doesn't work.

Dissent Pins

2019-07-31

United States

I was having all sorts of trouble with my Facebook Pixel so I installed this app. I'm glad I did – it's the best app I've installed this year! First: It just works. But as importantly, the video walkthroughs for installation and throughout the app are clear and thorough. Plus, customer service is responsive and clear (and patient!). All around, a great experience.

Awesome app that solved my problem with pixel id for each product.. and awesome customer support, i'm very happy with this.

Pathetic customer support. The app founder is also the one of the customer service executive even if he's online he'll not reply to your queries. Also very egoistic and blatantly refused to solve my problem told me that it is facebook problem

Not only is Trackify Awesome for what it does, the customer service is incredible. I spent thousands of dollars a day on Facebook and had an issue with my pixel not firing correctly (this was BEFORE I installed Trackify). Their customer service team immediately fixed my issue and was extremely helpful. Thank you so much, Trackify!