Your Optical Rx
2023-12-09
United States
The Tipo Appointment App is the greatest app for any company that needs to use a website appointment program to operate their business more efficiently and profitably. The learning curve to customize the app is very short and easy to learn. Most importantly, the customer service support is responsive and easy to communicate with via text. Don’t purchase another app without test driving this great app first, you won’t be disappointed.
Doggycare
2023-12-04
Chile
very simple app to use and very useful. Great support also, they are very kind and open to assist any question or problems that we may have. Very nice attention.
ChloeMcCardel
2023-11-29
Australia
wows.. thanks fore removing app branding this app is awesome and fully usable app thanks for instant answer
Paisley Autocare
2023-11-27
United Kingdom
I recently encountered an issue with the Tipo Bookings plugin and, expecting swift assistance, I reached out to their support team. As a premium user, I anticipated a level of service that justified the extra cost. Unfortunately, my experience fell short of expectations. It took a staggering 22 hours to receive a response to my support ticket. This delay was not only frustrating but also impacted my workflow significantly. In a fast-paced environment, such long waiting times are impractical and can lead to serious setbacks. While the plugin itself functions adequately, the support service, which is a crucial aspect of any premium product, was disappointingly slow. For a service that charges extra for premium support, one would expect a more efficient and responsive helpdesk. In summary, while the Tipo Bookings plugin might meet basic needs, those considering the premium version for faster support might want to temper their expectations.
ペースノーツ株式会社
2023-11-27
Japan
使い始めですが、サポートもあり、いまのところ満足しています。
INNER CORE BEAUTY
2023-11-25
United States
Great customer service! Thanks!
Silkie
2023-11-21
United States
Great/Consistent product and top notch customer service. In the beginning we had some technical difficulties. The app didn't integrate with our theme but after I contacted the service team, Laura replied and being so patient and very helpful, we emailed back and forth to try to find what was going on and finally we got it solved. Thank you very much Laura!! PS. I needed more help with the layout and positioning of the booking form our website, I contacted Laura again, within a second she emailed me back "Please let us try. I’m working with the developer team on the request. I will keep you posted asap." As a business owner I would hope to have an employee like this. Again Thank you very much Laura, and your boss is very lucky to have you. This is the most useful app. I have tried so far and it does everything exactly as described, highly recommended.
Adora Bao Studio
2023-11-19
United States
It does almost everything I need! When I reach out to support, they are quick to assist me. Helped me with 2 issues back to back. Very satisfied. My only suggestions to improve the app: 1. Have the availability to duplicate Services, so you don't have to change all the settings for each new service you create. In my field, I have new services every month, and changing the settings can be tedious. 2. Have the availability to make certain services only available on certain days of the week. The only workaround I have found is to create a blackout for EACH WEEK of the year to blackout consecutive days. It is very tedious.
My Store
2023-11-15
United States
The support is amazing and this app has the best pricing in terms of being able to add unlimited services, employees, and locations! The developers also work extremely fast!
J.MODELLISTA Blason
2023-10-27
Japan
I am satisfied with the support, Thanks for Laura:)
HammerHouse
2023-10-25
Singapore
This is simply the best app u can get for Shopify if your business relies on appointments! Do give it a go, highly recommended.
Oni Cris
2023-10-24
United States
I love love love this app! I had a little trouble setting up the app. The service Rep Laura, was so helpful. She coached me throughout the whole process. Her customer service is Top-Tier! Download this app now!! It is easy to use and it is a great tool to grow your business!! Thank you again, Laura!
GUSI
2023-10-19
United States
Hi everyone! I checked many different APPs and this one is the best of the best! It looks much better than others! It has free plan with all functions. And support team is amazing! They respond fast and helped me to fix some visual problems in the beginning because of my current theme. Thank you guys! Great job!
Farmacia Ferrari
2023-10-17
Italy
App molto intuitiva, supporto rapido (thanks Rosie). Consiglio!!
My Store
2023-09-28
Chile
great app, was that i need it for my service. I love it. Thanks Laura for your support!
Salty Jewelry Co.
2023-09-27
United States
Few small issues setting it up and still learning the app but the support has been awesome and quick feedback. Actual app: 4 star. Support: 5 so far.
One.Co®-首輪専門店-
2023-09-20
Japan
使えるお気に入りのアプリです。 サポートの対応も良く満足しています。
chillbasemake
2023-09-17
Japan
Chatbot staff's real-time and courteous support helped me with my site!
bykisho
2023-08-31
United Kingdom
I switched to Tipo from Easy Appointments and I'm so glad i did! The platform is super easy to set up and install, it looks great and i know my clients will love it! Their customer service is top notch too! Thank you Tipo!
ChefMi
2023-08-30
Italy
Great app and great support. We had an issue on displaying the booking template and it has been solved in few minutes.
SkatebruhSG
2023-08-28
Singapore
Laura from Tipo was of excellent help with issues I faced with my store, replies were prompt and explanations were clear and helpful. Thanks for your help!
KJ Detailing
2023-08-27
United States
It's been great to use and works perfectly for the functions we need. I'd recommend this to anyone that needs an appointment booking software.
Breathe with Aoife
2023-08-25
Ireland
Super helpful and patient! Also really fast response which I was grateful! thaaaaaaaaaaaaaaaaaaanks!
Gypsy Tarot
2023-08-23
United States
The customer service it's over the top. In less than 24 hours the changes de coding so my other app could work properly, I never have issues with this app
Birgu Candlelight Company
2023-08-17
Malta
A very useful tool, that does everything exactly as described. It does take some working out how to set up initially so be sure to look up the documentation before getting frustrated, stick with it and you'll be glad you installed it. If you get too stuck with set up their customer service is also prompt and helpful.