Reviews for Tidio Live Chat & AI Chatbots

I've used Tidio before and just installed it again for my busy Christmas Season. Now more than ever customers want quick answers and Tidio is easy to use both on the desktop and on my phone.

Amazing Chat App. Tested all of the top 5 Chat apps for E-Com and Tidio is by far the best. Best app with high class fast customer support. They have a lot of pre-set solutions you can pick. Sales increased with this app and there is a lot potential to increase conversion rate even more!

TIDIO helps to communicate with our clients better and faster. The good thing is - it's really easy to use. Thanks!

I like this app, its pretty simple and easy to manage. Mostly used by experienced people and newbie, I was recommended to use it. I am fully satisfied

Mi sembra davvero un'ottima app! E' un po' costosa, ma ne vale sicuramente la pena. Un modo davvero istantaneo di formare nuovi leads e ottenere maggiori risultati.

Great features! Awesome backend panel, and super fast support. Would be awesome if there was an integrated translation feature for chats. Something that could auto translate from customer to support agent and vice versa. I would literally just hand you all my money.

good app to use for your bussines and helps my store i recommend that you use for your business.....

Great and Awesome MUST HAVE APP... love it and thank you so much. Its a very useful tool to have to help engage your potentials so that you can be more interactive and helps with sales for sure

As a new ecommerce business owner, I loved how straight forward and use-friendly this app is! They guide you through all of the relevant information and give you great tips for improving user experience on your website. I love it!

Excellent interface and options. The dahsboard looks clean and easy to operate. I really like that everything is highly customizable, which is a great feature. Fantastic support by the developers. I am very pleased with everything so far!

We are using Tidio so that we can reply to any queries that customers may have in real time. That's what we wanted, that's what it does! We're finding that this is really popular and encourages sales by meeting any doubts customers might have. It was really easy to set up and is very flexible to configure so that it complements our website design very attractively. The dashboard interface is very intuitive to use. There seems to lots of other useful features to explore so we're minded to do that, as its all been good so far.

This is a very nice app. Helps me to stay in touch with the customers and see how many people are visiting my website live. It also great that is connected to my phone, so I can respond quickly and easily. Really nice that they have a free option witch is great for the starters, and the more advance features (like seeing details about the visitors that is visiting the site) are available only on paid plan. Thank you very much for this app.

The Chat Bot lead generator, Communicator and Email all in one integration is amazing! It is 100% worth the money. Great app and even better customer service.

I am happy to report that this app runs very smooth and customer service is now exceptional. This will work perfect for my needs.

Their live visitor tracker has been invaluable to my store since installing tidio - definitely recommend just for that feature alone!

Kudos to Tidio Team in General and Rafal for instance. I wanted to have an effective with the latest technology and user friendly Live Chat for my Shopify Store. Finally, I got Tidio, I am extremely amazed by Chatbots and the feature that allows my customers to share the files with us.

Great app, we currently use the free plan and we are really satisfied! Amazing service, has been helpful with ever enquiry we had. Easy to customize and use it. Highly recommend it

Storkbox

2020-08-21

Ireland

Great app. just started using it and it was very easy to set up, including chat bots. Support were very quick to get back to me when I needed help.

Completely unreasonable and unscalable pricing. Please don't be roped in to installing this app. Fantastic features, which I was willing to pay for, even with a hefty subscription. Then they go an cap each level of the subscription by restricting the number of visitors - 100 visitors a month for $18 USD a month and 1000 visitors a month for $36 USD a month. This equates to 18c USD per interaction with one of your potential customers, before they've even purchased anything! I don't know of one single successful ecommerce store that has only 1000 visitors a month. One of their main bots is a 'new visitor' bot, which can offer the new customer a discount. Just having this one bot running can literally wipe out your visitor cap. When I tried to have this conversation with their support team they basically said "if you need more than a 1000 visitors, we can provide a larger subscription" - larger than $36 USD a month! Do not install this app, they need to seriously consider their target audience and pricing.

Very cool!!! i am currently on the free version and altered my notifications today, they are even coming to my fit bit so hopefully I will not be missing much and be able to be quick to the chat! i dont want to have to add my address, as my business is out of my home, but this is not a Tidio thing its the anti-spam rules. I love Tidio!!!! thank-you for making me look good!!

Fantastica!!! Notifiche per ogni visitatore che entra nel tuo negozio. Chatbox personalizzabile e immediata! Molto bella!

I love this app, it's super convenient, simple, intuitive and feature rich. The support is amazing as well. I don't think I can list any problems with Tidio. Nobody paid or told me to write this either, I know it sounds like it. I 100% recommend this app its just so good.

This is a wonderful App, it is very easy to communicate with your customers through there, app. Once the Customer sends a message to the chat box at the online store it will automatically come to your mail, then you can reply to it that instant. Recommended for everybody

From Dumux&EurekaYa I use this app and it is amazing. The first time I use an app with a lot of features that help any business to stay in touch with customers at any time. This app help us too much to increase sales and get more leads. Thank you and Congrats to all the Team.

So far this app has been great! It saved a sale that we would have lost within the first 10 minutes of us setting it up.